Wyndham Hotels - accommodation in Washington

Stayed here for my birthday and got upgraded to a suite. Staff was super friendly and helpful with any questions I had. So many things to do with DC only being minutes away.

This is an increadibkt well presented and well kept property with very nice rooms, it was let down in two areas for me though 1. I was told when booking that the urban fee was included in my booking price. I was also told that this would include $15 per day for food and drink when I arrived at the hotel I was told not only was the Urban price going to be an additional fee but it also did not include $15 per day for feed and drink rather it was a 15% discount. I query this with reception who confirmed they had removed the $15 per day allowance after I had booked and that it was not something they were prepared to offer. 2. The amenities on the hole were very good however the pool was closed when I was there this was not so much of an issue given the time of year however you would expect some prior notice of this.

I would like to call out the terrible front desk service specifically Melissa. Very unpleasant person and incredibly unprofessional.