DoubleTree by Hilton Washington DC - Crystal City

4.0 star property
Hotel with a restaurant, near Pentagon

Photo gallery for DoubleTree by Hilton Washington DC - Crystal City

Bar (on property)
Exterior
Bar (on property)
Interior entrance
Washington DC View - 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$238
includes taxes & fees
7 Feb - 8 Feb

Explore the area

View map
300 Army Navy Dr, Arlington, VA, 22202
  • Place, Fashion Center at Pentagon City
    ‪8 min walk‬
  • Place, Pentagon
    ‪17 min walk‬
  • Place, Arlington National Cemetery
    ‪1 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪3 min drive‬

Room options

Washington DC View - 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Modern One Bedroom Suite - 1 King Bed

7.8 out of 10
Good
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Guestroom - 1 King Bed Accessible Roll In Shower

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Guestroom - 1 King Bed Accessible Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite Balcony - 1 King Bed

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • City view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Modern One Bedroom Suite Balcony - 1 King Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Room, 1 King Bed, Accessible (Mobility, Roll-in Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Oversized Queen Room (Accessible, Mobility Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed

Oversize Queen Room (Accessible, Mobility Access Tub & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed

Oversized King Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Two Full Beds Room

  • Sleeps 4

Two Full Beds Room with Washington DC View

  • Sleeps 4

King Room with Washington DC View

  • Sleeps 2

King Room with Full Sofabed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

One Bedroom Suite with Balcony

  • Sleeps 2

Presidential Suite with Balcony

  • Sleeps 2

Mobility Hearing Accessible Two Full Beds Room with Bathtub

  • Sleeps 4

Mobility Hearing Accessible Two Full Beds Room with Roll In Shower

  • Sleeps 4

Hearing Accessible Two Full Beds Room

  • Sleeps 4

Mobility Accessible Two Full Beds Room with Bathtub

  • Sleeps 4

Mobility Accessible Two Full Beds Room with Roll In Shower

  • Sleeps 4

Hearing Accessible King Room with Washington DC View

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 3

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 3

Hearing Accessible One Bedroom King Suite

  • Sleeps 4

Mobility Accessible Presidential Suite

  • Sleeps 2

Room, 2 Double Beds, City View, Corner (Oversized)

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Room to Work)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, City View

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

1 King Bed Oversized With Full Sofabed

  • Sleeps 4

Junior King Suite With Sofa Bed

  • Sleeps 4

1 King One Bedroom Suite With Full Sofabed

  • Sleeps 4

1 Queen Oversized Ste-Mobility/Hearing Acc Tub

  • Sleeps 4

1 Queen Oversized Room Mobility Access Tub

  • Sleeps 4

One-Bedroom Presidential King Suite

  • Sleeps 2

1 King 1 Bedroom Room 2 Work Suite W/Sofabed

  • Sleeps 4

Room, 2 Double Beds

9.0 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Arlington

At DoubleTree by Hilton Washington DC - Crystal City you'll be within a 30-minute stroll of Pentagon and Arlington National Cemetery. Highlights at this hotel include a restaurant, a free airport shuttle and a 24-hour gym. .The restaurant, Skydome Lounge, serves American cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. 34000 square feet (3159 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Crystal City hotel include Washington Monument and Ford's Theater.

What's nearby

  • DEA Museum - 6 min walk - 0.6 km
  • Fashion Center at Pentagon City - 8 min walk - 0.7 km
  • Pentagon - 17 min walk - 1.5 km
  • Potomac River - 1 min drive - 1.4 km
  • Arlington National Cemetery - 1 min drive - 1.8 km

Getting around

  • Pentagon City Station - 9 min walk
  • Washington Union Station - 17 min drive
  • Ronald Reagan National Airport (DCA) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪15th & Eads - ‬10 min walk
  • ‪Makers Union Pub - ‬6 min walk
  • ‪Commonwealth Joe Coffee Roasters - ‬5 min walk
  • ‪Chevys - ‬9 min walk

About this property

DoubleTree by Hilton Washington DC - Crystal City

Hotel with a restaurant, near Pentagon
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 34000 square feet (3159 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Washington DC - Crystal City. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

  • 627 guestrooms or units
  • 15 levels
  • 2 buildings
  • Conference rooms
  • 34000 sq ft of conference space
  • 3159 sq. m of conference space
  • Built in 1973
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Washington DC - Crystal City offers 627 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Arlington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 11:30 PM on request
  • Parking on site (USD 51 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 5 to 22 for adults and USD 5 to 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Made Market
  • Skydome Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 34,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 22 for adults and USD 5 to 22 for children
  • Fee for in-room wireless Internet: USD 11.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 11.95 (rates may vary)
  • Self-parking fee: USD 51 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Washington
DoubleTree Hilton Washington Crystal
DoubleTree Hilton Washington Crystal Hotel
DoubleTree Hilton Washington Crystal Hotel DC City
Doubletree Hotel Crystal City
DoubleTree Hilton Washington DC Crystal City Hotel
DoubleTree Hilton Washington Crystal City Hotel
DoubleTree Hilton Washington DC Crystal City
DoubleTree Hilton Washington Crystal City
DoubleTree by Hilton Washington DC - Crystal City Hotel
DoubleTree by Hilton Washington DC - Crystal City Arlington

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Washington DC - Crystal City?

DoubleTree by Hilton Washington DC - Crystal City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Washington DC - Crystal City?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Washington DC - Crystal City on 7 Feb 2026 start from AU$238.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Washington DC - Crystal City?

Yep, DoubleTree by Hilton Washington DC - Crystal City has a self car park with in/out privileges for USD 51 per day. A self car park is also available, for a fee.

What makes DoubleTree by Hilton Washington DC - Crystal City a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Washington DC - Crystal City.

Is DoubleTree by Hilton Washington DC - Crystal City family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Washington DC - Crystal City is a hit with families.

Does DoubleTree by Hilton Washington DC - Crystal City serve breakfast?

Yeah, full brekkie is available daily between 6 AM and 10 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Washington DC - Crystal City?

Yep, there's a free airport shuttle that runs from 5:00 AM - 11:30 PM on request.

Is there a bar or restaurant at DoubleTree by Hilton Washington DC - Crystal City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Washington DC - Crystal City?

Check-in begins at 4 PM. Check-out time is 11 AM.

DoubleTree by Hilton Washington DC - Crystal City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 753 out of 1344 reviews
Rating 8 - Good. 288 out of 1344 reviews
Rating 6 - Okay. 139 out of 1344 reviews
Rating 4 - Poor. 81 out of 1344 reviews
Rating 2 - Terrible. 83 out of 1344 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anupriya

Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Business traveller
Disliked: Amenities, property conditions & facilities
Rooms were just ok. Finishes and interior of the rooms was somewhat run down and very dated. I booked a king room; however, room selection on the app did not specify what room was what and I got stuck with two doubles. Over priced and very predatory parking since there is no other option. Breakfast was way overpriced. Not many positives but it was ok.
Stayed 1 night in Nov 2025

10/10 Excellent

Scottie

Walk to
Stayed 1 night in Nov 2025

10/10 Excellent

Shaikh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey, Ludington

Stayed 1 night in Oct 2025

10/10 Excellent

Karleigh

Stayed 1 night in Oct 2025

10/10 Excellent

Ceara

Stayed 1 night in Nov 2025

10/10 Excellent

Meagan Kathleen

Stayed 1 night in Nov 2025

10/10 Excellent

Destiny

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Courteous. Great cookie.
Stayed 1 night in Nov 2025

10/10 Excellent

Dong

Stayed 2 nights in Oct 2025

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Most aspects were good, but not great. The room had a view of the capital building, but the windows definitely could use an outside cleaning. The bathroom area was updated, but not with premium materials. The location was exactly what we were looking for.
Stayed 3 nights in Oct 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I did not have any interaction with staff. At night, i tried calling Guest services and Transportation/Bell desk multiple time to inquire about the aurport shuttle and no one answered. I used the QR code to get my answer but the site did not answer my questions.
Stayed 1 night in Oct 2025

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service
For how much you spend here (as well as being considered a 4 star hotel), the rooms were not well kept. As I walked into my room and went into the bathroom, I saw a dried up bloody towel on my counter. It made me feel like the room hasn't been cleaned nor touched in a bit. When I asked for someone to come pick up the towel, I was given a lot of excuses as to what is on the towel. The house cleaning supervisor was trying to tell me it's ketchup and I was trying to tell her it shouldn't have been here in the first place. I also had trouble with one of the tvs in the room. Another person came up to help, but this time with an attitude. he kept asking me "where is this bloody towel" as if I was making up the story. I told him someone already picked it up before. The curtains were also ripped off from their bar. For a one bedroom suite, you would expect something better than this. The front desk employees were cordial, but the rest of the people that worked there seemed extremely stand-offish and at other times, downright rude. It's a shame because this hotel has some great history for our area especially with the hotel having the skydome. My advice is eat at the skydome, but maybe stay somewhere else. I live in the area and when people come into town, I'm not sure I'd tell them to stay there.
Stayed 2 nights in Oct 2025

2/10 Terrible

Billye

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkept property that used to be lovely many moons ago when the owner likely cared (it was new, so there’s that). A lot of safety risks identified throughout property including a side door that appears to perpetually stay propped open even though it is supposed to require key access. Sketchy staff mixed with friendly staff. Rotating club served all my drinks at toxic levels of garbage alcohol . I only took a sip or 2 of each drink and stated that both the condition of the mechanics of the club looked quite dangerous and that the alcohol was not “original” manufacture alcohol or had been tainted with (I reported specifically feeling ill and poisoned). I was promptly presented with a bill for all food and alcohol which I definitely paid, then staff postured as a team to get me to leave after I verbalized once again being poisoned at the establishment for profit. The next morning I noted outside that, in addition to all that I noted to be a huge safety risk INSIDE the revolving club (which also includes confusing locked out elevator changes that are unsafe and clearly designed to disorient the patron to and from “the club”) the actual club itself is clearly tilting as though it is about to topple when you view it from ground level. I doubt management cares as all staff seemed trained to ignore both the property as a whole as well as most patrons. My visit was around Labor Day 2025…it was sad to see such a once regal building and club fall into utter disrepair.
Stayed 1 night in Sep 2025

4/10 Poor

Mandy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I booked this room as the hotel partnered with the Marine Corps Marathon. It was sold as the closest and most convenient hotel to the race start line. It was a 2 mile walk to the start line and over a 4 mile walk from the finish line. The room I originally booked through the MCM link charged me over $1600 for 3 nights, luckily I happened to be checking prices and noticed I could cancel that reservation and make another one through Expedia and it saved me $600. The cost of the room and parking for the 3 nights still totaled around $1,200. For that price I expected a 5 star hotel with all the amenities. That is absolutely not the case. The hotel is average at best, there was no complimentary breakfast, which even cheaper hotels offer, no complimentary parking, no shuttling of the runners to and from the race even though the hotel has plenty of shuttles available. The room itself was nothing other than a basic room with limited comforts. There was not even a microwave in the rooms. As someone that came into specifically run the race, I brought my own food with me, but had to go down to the lobby to use the community microwave. The room had a king bed that was comfortable, a pullout sofa bed that was like laying on a pile of springs, stains in the carpet, stains on the ceiling, torn curtains, and overall was subpar. For the price, a guest should not have to want for anything.
Stayed 3 nights in Oct 2025

6/10 Okay

Joseph

Stayed 2 nights in Oct 2025

6/10 Okay

gareth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed here 10 years ago and the service was impeccable. This time, at check-in time they had one desk out of eight manned and a queue of over ten guests having to queue. Finally got served only to be told that our room wasn't ready. I corrected them and told them after having to queue for so long they might want to reconsider that statement. Shocked, they found us another room!
Stayed 1 night in Oct 2025

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

JINSEOK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were not helpful.
Stayed 2 nights in Oct 2025

6/10 Okay

Joseph

Business traveller
Liked: Staff & service
The Good: Airport shuttle is easy and convenient. Hotel common areas are nice and plenty of room to sit, eat and work. Room sizes are generous. The Bad: The rooms are in need of updates. Very dated and not tip-top clean. Overall: Good option for shorter stays.
Stayed 1 night in Oct 2025

10/10 Excellent

Liset

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, great location to airport, excellent customer service.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Easy to get to and from the airport Beautiful views Staff was super nice and so helpful
Stayed 1 night in Oct 2025