DoubleTree by Hilton Washington DC - Crystal City

4.0 star property
Hotel with free airport shuttle, near Pentagon

Photo gallery for DoubleTree by Hilton Washington DC - Crystal City

Bar (on property)
Bar (on property)
Premium bedding, in-room safe, desk, free cots/infant beds
Exterior
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
The current price is AU$146
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
300 Army Navy Dr, Arlington, VA, 22202
  • Place, Fashion Center at Pentagon City
    ‪8 min walk‬
  • Place, Pentagon
    ‪17 min walk‬
  • Place, Arlington National Cemetery
    ‪1 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪3 min drive‬

Room options

Washington DC View - 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Modern One Bedroom Suite - 1 King Bed

7.8 out of 10
Good
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Guestroom - 1 King Bed Accessible Roll In Shower

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Guestroom - 1 King Bed Accessible Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite Balcony - 1 King Bed

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Modern One Bedroom Suite Balcony - 1 King Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Room, 1 King Bed, Accessible (Mobility, Roll-in Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Oversized Queen Room (Accessible, Mobility Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed

Oversize Queen Room (Accessible, Mobility Access Tub & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed

Oversized King Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Two Full Beds Room

  • Sleeps 4

Two Full Beds Room with Washington DC View

  • Sleeps 4

King Room with Washington DC View

  • Sleeps 2

King Room with Full Sofabed

  • Sleeps 4

One Bedroom Suite with Balcony

  • Sleeps 2

Presidential Suite with Balcony

  • Sleeps 2

Mobility Hearing Accessible Two Full Beds Room with Bathtub

  • Sleeps 4

Mobility Hearing Accessible Two Full Beds Room with Roll In Shower

  • Sleeps 4

Hearing Accessible Two Full Beds Room

  • Sleeps 4

Mobility Accessible Two Full Beds Room with Bathtub

  • Sleeps 4

Mobility Accessible Two Full Beds Room with Roll In Shower

  • Sleeps 4

Hearing Accessible King Room with Washington DC View

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 3

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 3

Hearing Accessible One Bedroom King Suite

  • Sleeps 4

Mobility Accessible Presidential Suite

  • Sleeps 2

Room, 2 Double Beds, City View, Corner (Oversized)

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 32 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Room to Work)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

1 King Bed Oversized With Full Sofabed

  • Sleeps 4

Junior King Suite With Sofa Bed

  • Sleeps 4

1 King One Bedroom Suite With Full Sofabed

  • Sleeps 4

1 Queen Oversized Ste-Mobility/Hearing Acc Tub

  • Sleeps 4

1 Queen Oversized Room Mobility Access Tub

  • Sleeps 4

One-Bedroom Presidential King Suite

  • Sleeps 2

1 King 1 Bedroom Room 2 Work Suite W/Sofabed

  • Sleeps 4

Room, 2 Double Beds

9.0 out of 10
Wonderful
(50 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Arlington

At DoubleTree by Hilton Washington DC - Crystal City you'll be within a 30-minute stroll of Pentagon and Arlington National Cemetery. Highlights at this hotel include a restaurant, a free airport shuttle and a 24-hour gym. .The restaurant, Skydome Lounge, serves American cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. 34000 square feet (3159 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Crystal City hotel include Washington Monument and Ford's Theater.

What's nearby

  • Fashion Center at Pentagon City - 8 min walk - 0.7 km
  • Pentagon - 17 min walk - 1.5 km
  • National Air Force Memorial - 19 min walk - 1.6 km
  • Potomac River - 1 min drive - 1.4 km
  • Arlington National Cemetery - 1 min drive - 1.8 km

Getting around

  • Pentagon City Station - 9 min walk
  • Washington Union Station - 17 min drive
  • Ronald Reagan National Airport (DCA) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Makers Union Pub - ‬6 min walk
  • ‪Commonwealth Joe Coffee Roasters - ‬5 min walk
  • ‪Doubletree Lobby Lounge - ‬1 min walk
  • ‪Chesapeake Coffee Roasters - ‬8 min walk

About this property

DoubleTree by Hilton Washington DC - Crystal City

Hotel with free airport shuttle, near Pentagon
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 34000 square feet (3159 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Washington DC - Crystal City. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

  • 627 guestrooms or units
  • 15 levels
  • 2 buildings
  • Conference rooms
  • 34000 sq ft of conference space
  • 3159 sq. m of conference space
  • Built in 1973
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Washington DC - Crystal City offers 627 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Arlington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 11:30 PM on request
  • Parking on site (USD 51 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 5 to 22 for adults and USD 5 to 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Made Market
  • Skydome Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 34,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 22 for adults and USD 5 to 22 for children
  • Fee for in-room wireless Internet: USD 11.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 11.95 (rates may vary)
  • Self-parking fee: USD 51 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Washington
DoubleTree Hilton Washington Crystal
DoubleTree Hilton Washington Crystal Hotel
DoubleTree Hilton Washington Crystal Hotel DC City
Doubletree Hotel Crystal City
DoubleTree Hilton Washington DC Crystal City Hotel
DoubleTree Hilton Washington Crystal City Hotel
DoubleTree Hilton Washington DC Crystal City
DoubleTree Hilton Washington Crystal City
DoubleTree by Hilton Washington DC - Crystal City Hotel
DoubleTree by Hilton Washington DC - Crystal City Arlington

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Washington DC - Crystal City?

DoubleTree by Hilton Washington DC - Crystal City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Washington DC - Crystal City?

As of 3 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Washington DC - Crystal City on 21 Dec 2025 start from AU$145.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Washington DC - Crystal City?

Yep, DoubleTree by Hilton Washington DC - Crystal City has a self car park with in/out privileges for USD 51 per day. A self car park is also available, for a fee.

What makes DoubleTree by Hilton Washington DC - Crystal City a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Washington DC - Crystal City.

Is DoubleTree by Hilton Washington DC - Crystal City family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Washington DC - Crystal City is a hit with families.

Does DoubleTree by Hilton Washington DC - Crystal City serve breakfast?

Yeah, full brekkie is available daily between 6 AM and 10 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Washington DC - Crystal City?

Yep, there's a free airport shuttle that runs from 5:00 AM - 11:30 PM on request.

Is there a bar or restaurant at DoubleTree by Hilton Washington DC - Crystal City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Washington DC - Crystal City?

Check-in begins at 4 PM. Check-out time is 11 AM.

Reviews

DoubleTree by Hilton Washington DC - Crystal City Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 715 out of 1279 reviews
Rating 8 - Good. 278 out of 1279 reviews
Rating 6 - Okay. 135 out of 1279 reviews
Rating 4 - Poor. 74 out of 1279 reviews
Rating 2 - Terrible. 77 out of 1279 reviews

Reviews

10/10 Excellent

NATASHA

This was an excellent hotel.
Stayed 1 night in Aug 2025

8/10 Good

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never received a cookie. Sounds crazy, I know but everyone kept saying try a cookie, but they didn’t have any. Staff was good, but not overly friendly. Rooms were clean, but had an odd smell. The scent in the lobby was fabulous.
View from our room. Pentagon.
View of DC from our room
Stayed 2 nights in Aug 2025

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the DoubleTree was amazing! Troy at the front desk went above and beyond — so welcoming, helpful, and full of great recommendations. The hotel was spotless, the beds super comfortable, and breakfast delicious. Thanks to Troy and the wonderful staff, we even became members. Highly recommend
Stayed 3 nights in Aug 2025

8/10 Good

Ashely

Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Room was great. Bathroom was acceptable. AC worked well.
Stayed 2 nights in Aug 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service
Revolving rooftop restaurant was the high point. Ugly, poorly conceived, confusing entrance and terrible, overpriced parking were low points.
Stayed 3 nights in Aug 2025

10/10 Excellent

EYEROUS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ephrem

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Kristopher

Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Stayed 1 night in Aug 2025

10/10 Excellent

Adrianna

Stayed 2 nights in Jun 2025

4/10 Poor

Tarsha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
First and Last Stay – North Tower This was hands down one of the worst hotel experiences I’ve ever had. Let me be clear: this review is only for the North Tower, but it was bad enough that I will never stay here again. When I checked into my first room on the 10th floor Friday night, I was disgusted. The bathroom was filthy — stains in the sink and tub that looked like they hadn’t been properly cleaned in ages. I immediately took photos and went back to the front desk. Thankfully, John (front desk) was professional and apologetic, and quickly worked to move me to another room. He offered complimentary garage parking (useless since my car was fine on the street), but did give me breakfast vouchers as an apology. The new room on the 12th floor looked better at first glance, but the shower drain was so slow that I ended up standing in inches of dirty water every time I showered. Absolutely disgusting — I had to rewash my feet after every shower. As if that wasn’t enough, the elevators were painfully slow. Since I had business on the 14th floor, I tried taking the stairs. That was somehow worse — the stairwells were crawling with huge roaches. I reported it to the front desk immediately, but by the time I left Sunday, they were still there. Between the dirty bathrooms, broken plumbing, useless elevators, and cockroach-infested stairwells, this place is completely unacceptable. The only saving grace was John at the front desk, who at least tried to make up for the hotel’s fai
Stayed 2 nights in Aug 2025

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night because of cancelled flight. Shuttle to and from airport is very convenient. Our room was spacious and clean. Ac was a little loud.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to book at last minute, staff was great and the shuttle was terrific.
Stayed 1 night in Aug 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 4 nights in Aug 2025

2/10 Terrible

Anthony

Liked: Property conditions & facilities
Disliked: Staff & service
First they had record of my reservation!!!! Had to wait for an hour for them to find it. Then wanted me to pay an extra 200$ for insurance which I had no idea about. Once they found it, they gave me my key. The next day my room was locked and we couldn’t get in. Went to the front desk and they said they locked it because they had no card on file because for insurance. Felt embarrassed because security had to walk me up to unlock my door even after we paid the extra money. I won’t use Expedia again or doubletree again. Was there for military purposes and didn’t not enjoy my stay at all. Thank yoy
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Dnte

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Beds were comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds could be softer but othef than that it was a great place!
Stayed 2 nights in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Stayed 1 night in Aug 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

I went for a business trip but the flight got delayed and staff was quick to get my room for the short overnight stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Yocaira

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025