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3.5 out of 5

"Clean room, comfortable bed, great service, convent position, " More

By a verified traveller on Wed 04 Mar 2020

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Hotel Description

At Drouin Motel, you'll be connected to the convention center and 21.8 km (13.5 mi) from Gumbuya Park. Highlights at this motel include in-room free WiFi and LCD TVs.

All 15 rooms feature MP3 docks, satellite TV, and DVD players. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches include rainfall showerheads and free toiletries. Coffee/tea makers, hair dryers, and phones are also available.

This business-friendly motel offers free WiFi in public areas, a business center, and a garden. Additionally, you'll find a conference center, dry cleaning/laundry services, and free newspapers in the lobby. Continental breakfast is available daily. There's also the convenience of free self parking.

With a stay at this 3.5-star Drouin motel, you'll be 2.8 km (1.8 mi) from Drouin G215 Bushland Reserve and 3.4 km (2.1 mi) from Drouin Golf Club.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Drouin Motel ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Drouin Motel

Everyone (3) Couples (4) Family (7)
5 out of 5
Clean room, comfortable bed, great service, convent position,

Posted by on 4 Mar. 2020

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5 out of 5
The kitchen light switch is faulty you only need to touch the switch and the light will turn on and off flicking until you let go of switch- also the great size bath needs a door instead of a shower curtain even though its designed for people with disabilities they still need their privacy and as well when others suing toilet we don't need to hear them or smell them.

Posted by on 12 Feb. 2020

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4 out of 5
Nice and clean on arrival. Staff member very friendly and caring. Shower head needs to be replaced...it was awful!!! We were surprised that after the first night, or beds weren’t made properly. Doona was pulled up but sheets weren’t tucked in or anything. There needs to be a drop box so we can leave our keys for an early departure.

Posted by on 1 Feb. 2020

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3 out of 5
Inside clean but outside untidy and poorly kept. Fan not working in bathroom/toilet and no hooks or pegs to hang clothes up when showering etc. No bowls or plates for cereals, no towel rails in kitchen and no dishwashing liquid

Posted by on 23 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by Jenny

Dear guest, thank you for your valuable review. We just took over this motel, only have enough time to improve the inside, the outside and garden will begin soon. In your bathroom there are 2 towel rails on the wall beside bathtub, you can use it to hang clothes. And we will put more hooks in the bathroom and kitchen. The girl who did room service forgot to put the bowls back, we are really sorry about that. Thanks again for staying with us, we will keep improving.

4 out of 5

Posted by on 7 Nov. 2019

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3 out of 5
We loved the place only that the 1st nights stay was a very disappointing experience. No door to the bathroom so that was not so great plus a lady of the night was entertaining all night. The 2nd night was much better expected for the smoke detector waking us up from a deep sleep. The staff were very nice seeing that it was their 1st weekend on the job. We will be back again just hope that doors are on the bathroom next time and we don’t have to move rooms again.

Posted by on 6 Oct. 2019

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1 out of 5
Bed was great and good choice of pillows. After that it went downhill badly. Dirty room floor and shower. Single blanket, no extra bedding.

Posted by on 27 Sep. 2019

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5 out of 5

Posted by on 16 Sep. 2019

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1 out of 5
We liked the hot water, comfy bed and the aircon. Front door lock needed wd-40, carpet needs a good vacuum, dust on every surface, two dead spiders, freezer was iced up, make up/lipstick on pillow case, no local info in room compendium, shower screen door hard to slide, old fashioned interior lights, poor exterior lighting, reception not very friendly, website advertised electric blankets, breakfast and Foxtel, these were non existent, there were Foxtel cables going into the TV.

Posted by on 9 Sep. 2019

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5 out of 5

Posted by on 21 Aug. 2019

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Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this motel measures 431 square feet (40 square meters) and includes a conference center. The business-friendly Drouin Motel also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. This 3.5-star Drouin motel is smoke free.

  • 1 building
  • 1 floor
  • 15 guestrooms or units
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 1980
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Tullamarine Airport (MEL) (116.4 km / 72.3 mi)
  • Train station: Drouin Station (2 km / 1.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Drouin Motel offers 15 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. 32-inch LCD televisions come with satellite channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9 AM. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of check-in hours are required to contact hotel in advance.

The front desk at this property is open daily from 7 AM - 9 AM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35 per night.
  • Cribs (infant beds) are available for AUD 15 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 20 for adults, AUD 10 and AUD 20 for children (approximately)
  • Crib (infant bed) fee: AUD 15 per night
  • Rollaway bed fee: AUD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Drouin
  • Best Western Drouin Motor
  • Drouin Best Western
  • Drouin Motor Inn
  • Comfort Inn Drouin Hotel
  • Comfort Inn Drouin
  • Comfort Inn Drouin Motel
  • Drouin Motel Motel
  • Comfort Inn Drouin
  • Drouin Motel Drouin
  • Drouin Motel Motel Drouin

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.