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Hotel Real Hacienda Santo Tomás

Property class: 4

Photo gallery for Hotel Real Hacienda Santo Tomás

A room with large arched windows, a chandelier, and multiple seating areas.
A room with large arched windows, a chandelier, and red patterned carpet.
An indoor swimming pool with clear blue water, surrounded by white columns and a covered area with lounge chairs.
A spacious indoor area with a beige sofa set, a large potted plant, and a view of a courtyard with arches and a fountain.
A courtyard with a fountain, manicured lawns, and a building with arched walkways and columns.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Km 36.5 Carretera Toluca-Zitacuaro S/N, Santiago del Monte Col Gustavo Baz Prada, Villa Victoria, MEX, 50960
  • Place, Nevado de Toluca National Park
    ‪28 min drive‬
  • Place, Villa Victoria Plaza
    ‪29 min drive‬
  • Place, Monarch Butterfly Biosphere Reserve
    ‪37 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪62 min drive‬

Room options

View all photos for Junior Suite Doble

A bedroom with two beds, a chandelier, and a wooden headboard.

Junior Suite Doble

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Deluxe Suite.

A hotel room with two beds, a chandelier, a desk, and a window with curtains.

2 Bedroom Deluxe Suite.

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite Triple

A hotel room with two beds, a sitting area with a chair, a chandelier, and a large window with curtains.

Junior Suite Triple

  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Villa Victoria

At Hotel Real Hacienda Santo Tomás, you'll be 11 km (6.8 mi) from Villa Victoria Plaza and 16.2 km (10.1 mi) from Nevado de Toluca National Park. Highlights at this hotel include in-room free WiFi, balconies and plasma TVs. .A day of pampering can include massages and body scrubs. The restaurant, Vitrales, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym and outdoor tennis court as well as access to a playground. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of free self parking. .Places within a 30-minute drive of this 4-property class Villa Victoria hotel include Bosencheve National Park and Mazahua Ceremonial Center.

What's nearby

  • Nevado de Toluca National Park - 28 min drive - 22.2 km
  • Villa Victoria Plaza - 29 min drive - 14.7 km
  • Monarch Butterfly Biosphere Reserve - 37 min drive - 52.3 km
  • Centro Dinámico Pegaso - 54 min drive - 62.0 km
  • Valle de Bravo Dam - 59 min drive - 61.3 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive

Restaurants

  • ‪carnitas don eli - ‬12 min drive
  • ‪Restaurante El Yukon - ‬14 min drive
  • ‪Hazte tu taco. - ‬4 min drive
  • ‪El Potrillo Loco - ‬13 min drive
  • ‪quesadillas en la carretera - ‬10 min drive

About this property

Hotel Real Hacienda Santo Tomás

Hotel Real Hacienda Santo Tomás offers its guests an indoor pool, an outdoor tennis court, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Real Hacienda Santo Tomás. Free self parking is available.

This 4-star Villa Victoria hotel is smoke free.

  • 52 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Real Hacienda Santo Tomás offers 52 accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. 32-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitrales

Things to do

  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real Hacienda Santo Tomás

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Real Hacienda Santo Tomas
Hotel Real Hacienda Santo Tomas Villa Victoria
Real Hacienda Santo Tomas
Real Hacienda Santo Tomas Villa Victoria
Hotel Real Hacienda Santo Tomás Villa Victoria
Real Hacienda Santo Tomás Villa Victoria
Real Hacienda Santo Tomas
Hotel Real Hacienda Santo Tomás Hotel
Hotel Real Hacienda Santo Tomás Villa Victoria
Hotel Real Hacienda Santo Tomás Hotel Villa Victoria

Frequently asked questions

What is the cancellation policy at Hotel Real Hacienda Santo Tomás?

Hotel Real Hacienda Santo Tomás offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Real Hacienda Santo Tomás?

Yep, Hotel Real Hacienda Santo Tomás has a free self car park.

Is there a spa on site at Hotel Real Hacienda Santo Tomás?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Hotel Real Hacienda Santo Tomás have a pool?

Hotel Real Hacienda Santo Tomás has an indoor pool.

What makes Hotel Real Hacienda Santo Tomás a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Real Hacienda Santo Tomás.

Is there a free airport shuttle available at Hotel Real Hacienda Santo Tomás?

No, Hotel Real Hacienda Santo Tomás does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Real Hacienda Santo Tomás?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Real Hacienda Santo Tomás?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Real Hacienda Santo Tomás?

No, pets and service animals are not allowed.

Hotel Real Hacienda Santo Tomás Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

julio

Liked: Cleanliness
Disliked: Property conditions & facilities
El gimnasio no funciona. La cancha de tenis en pésimas condiciones. Tarifa carísima para lo que ofrecen
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta excelente para descansar, la alberca muy limpia u a buena temperatura
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy grata sorpresa. Lugar de mucha paz. Ideal para ir a descansar como adulto.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpio, comodo, amable

Ideal para descanso. Agua de alberca le falto estar mas calida
Verified review

6/10 Okay

karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones del hotel son hermosas, pero solo viernes y sabados ahy servicio de restaurant hasta tarde, asi qe los otros dias cuando cierra el restaurant a las 6pm no hay cerca un lugar para cenar ni cuentan con servicio al cuarto!! Todo lo demas me parecio muy bien
Verified review

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel límpio, comodo, bonito, sin seguridad.

Para ser un hotel de 3 estrellas en un pueblito casi fantasma se me hizo caro el precio de casi tres mil pesos por noche, la habitación bien en general, me dijeron que sólo había habitaciones con 2 camas y si hay de una cama, no obstante, de que el hotel estaba casi vacio, NO me dieron una habitación con una cama King size !!!!! La comida bien en general, el bar bonito y las instalaciones en general lindas !!!!
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Hotel

Muy bien.
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es un lugar muy bonito, sientes confort/naturaleza

Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019