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Hotel Santa Rosa

3.5 star property
Hotel in Valle de Bravo with full-service spa and 24-hour front desk

Photo gallery for Hotel Santa Rosa

1 bedroom, bed sheets
Reception
Lobby
Property entrance
Superior Room, 1 King Bed

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View map
Carretera a Toluca-Saucos # 9, Valle de Bravo, MEX, 51200
  • Place, Valle de Bravo Dam
    ‪3 min walk‬
  • Place, El Molino Waterfall
    ‪14 min walk‬
  • Place, Sanctuary of Santa Maria Ahuacatlán
    ‪14 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds

1 bedroom, bed sheets

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Daily housekeeping
In-room massage
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Jetted Tub

1 bedroom, bed sheets

Deluxe Room, 2 Double Beds, Jetted Tub

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Deep-soaking bath
Private bathroom
Separate bath and shower
Hairdryer
Daily housekeeping
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

1 bedroom, bed sheets

Deluxe Room, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Deep-soaking bath
Private bathroom
Separate bath and shower
Hairdryer
Daily housekeeping
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub | Terrace/patio

Junior Suite, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Mini-fridge
Flat-screen TV
Separate bedroom
Deep-soaking bath
Private bathroom
Shower/bath combination
Hairdryer
  • 45 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Daily housekeeping
In-room massage
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Daily housekeeping
In-room massage
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Valle de Bravo

At Hotel Santa Rosa you'll be within a 20-minute stroll of Valle de Bravo Dam and El Molino Waterfall. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. Enjoy the kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. There's also the convenience of free self parking. .In proximity to this 3.5-property class Valle de Bravo hotel you'll find Nevado de Toluca National Park.

What's nearby

  • Valle de Bravo Dam - 9 min walk - 0.8 km
  • El Molino Waterfall - 14 min walk - 1.2 km
  • Sanctuary of Santa Maria Ahuacatlán - 14 min walk - 1.2 km
  • Central Square - 3 min drive - 2.3 km
  • Velo de Novia Waterfalls - 9 min drive - 3.4 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 81 min drive

Restaurants

  • ‪Oxxo - ‬2 min drive
  • ‪Cinco Rodavento - ‬3 min drive
  • ‪Tratorria da Giancarlo - ‬3 min drive
  • ‪Coma - ‬3 min drive
  • ‪La Terraza De Sebas - ‬3 min drive

About this property

Hotel Santa Rosa

Hotel in Valle de Bravo with full-service spa and 24-hour front desk
There's a restaurant on site. WiFi is free in public spaces. Hotel Santa Rosa offers its guests a full-service spa, an outdoor pool, and a children's pool. Spa services, a terrace, and a vending machine are also featured at Hotel Santa Rosa. Free self parking is available.

This 3.5-star Valle de Bravo hotel is smoke free.

  • 39 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Hotel Santa Rosa offers 39 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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  • Pet-friendly
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

Hotel Santa Rosa Valle de Bravo
Santa Rosa Valle de Bravo
Hotel Santa Rosa Hotel
Hotel Santa Rosa Valle de Bravo
Hotel Santa Rosa Hotel Valle de Bravo

Frequently asked questions

What is the cancellation policy at Hotel Santa Rosa?

Hotel Santa Rosa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Santa Rosa?

Yep, Hotel Santa Rosa has a free self car park.

Is there a spa on site at Hotel Santa Rosa?

Yep, there is an onsite spa at Hotel Santa Rosa. You'll enjoy heaps of services like body wraps and facials, as well as Thai massages.

Does Hotel Santa Rosa have a pool?

Hotel Santa Rosa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Hotel Santa Rosa a romantic place to stay?

A bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Santa Rosa.

Is there a free airport shuttle available at Hotel Santa Rosa?

No, Hotel Santa Rosa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santa Rosa?

Yep, you can grab a meal at Hotel Santa Rosa's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Hotel Santa Rosa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Santa Rosa?

No, pets are not allowed.

Hotel Santa Rosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 128 out of 428 reviews
Rating 8 - Good. 161 out of 428 reviews
Rating 6 - Okay. 68 out of 428 reviews
Rating 4 - Poor. 38 out of 428 reviews
Rating 2 - Terrible. 33 out of 428 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo

Travelled with partner
Liked: Amenities
Tienen aún mucho q arreglar
Stayed 1 night in Jul 2025

8/10 Good

ireri erendira, Laredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in May 2025

8/10 Good

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto excepto la parte del restaurante, únicamente había una mesera y ella estaba atendiendo a todas las personas, el servicio de ella fue excelente pero al ser la única si estaba saturada en trabajo
Stayed 3 nights in May 2025

4/10 Poor

Bernardo

Stayed 1 night in Mar 2025

8/10 Good

José Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Imelda

Stayed 1 night in May 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
They need elevators from parking to rooms
Stayed 3 nights in Jan 2024

4/10 Poor

Verónica

Stayed 2 nights in Dec 2023

8/10 Good

Isidro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Buen lugar, es muy lindo, tiene bonita vista. Sin embargo, hay demasiadas escaleras para subir a los cuartos, la comida en el restaurante no es tan buena y deberían de dar más agua o toallas para cuartos dobles de más de 3/4 personas.
Stayed 1 night in Sep 2023

8/10 Good

Adriana

Stayed 2 nights in Mar 2023

8/10 Good

Jiehua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good view, clean room. only issue is that the parking lot is a bit far
Stayed 1 night in Feb 2023

10/10 Excellent

Valerie

Stayed 1 night in Jan 2023

8/10 Good

Melissa

Stayed 3 nights in Dec 2022

6/10 Okay

claudia

8/10 Good

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

8/10 Good

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. It was still in renovation so some noice. Also there is a street in front and down in the back so it can be noisy.
Stayed 5 nights in Sep 2022

6/10 Okay

TERESA, oceanside

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great view
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

No regresaría

La vista y los clamatos 10/10. El servicio fue muy muy lento en todo. La comida, los drinks, todo fue muy lento. Nos llego tarde los del spa y tuvimos que cancelar.
Stayed 2 nights in Apr 2022

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service ; amazing view
Stayed 1 night in Mar 2022

2/10 Terrible

Maria

Travelled with family
When I arrived at the property they told me there was not any reservations for me , that they are having problems with Expedia because they have no rooms available and Expedia continues selling reservations. But I think the hotel sold my reservation because everything was going well ., I call the hotel when I was in my way to tell them I was 30 minutes late and they told me it was fine but when I got the hotel everything change in a bad way, the lady that was in reception was acting weird she didn’t allowed other receptionist to find any information about my reservation, she just told him no to find anything that the hotel was full. That was a terrible experience.
Stayed 1 night in Mar 2022

10/10 Excellent

Gerardo

Stayed 2 nights in Feb 2022

6/10 Okay

Rodrigo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Basic property, nice view.
Stayed 2 nights in Oct 2021

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Evitarlo, mala calidad a un precio exagerado

El Hotel estaba muy sucio, no limpiaron la regadera de el huésped anterior, no había papel de baño, las toallas estaban sucias, no había toallas de mano y tampoco para el piso. Las almohadas además de sucias estaban viejas. La puerta del cuarto no cerraban correctamente.
Stayed 1 night in Oct 2021

10/10 Excellent

Jaime

Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Stayed 3 nights in May 2021