Vila Nova de Gaia Casino Hotels

Breakfast food and service was top notch. Beds and rooms were excellent. Bathroom taps in both rented rooms did not work properly; they were electronic. I couldn’t get tap to turn on when needed. The bathroom tap in ladies bathroom outside the breakfast venue was stuck on “ full” and although I reported it, it was still stuck on “full on” 4 hours later.

We enjoyed our stay at the Tivoli Kopke. The property is brand new with great views and a helpful staff. They’re just getting their operations up to speed, so there may be minor hiccups, but you’ll have a comfortable stay in Gaia at this property. Our room was very comfortable with great amenities, although the door to the toilet would not properly close and, although we made guest relations aware, they seemed unable to address it. (It wasn’t all that important, so we didn’t mention it again.) But other than that, the balcony river views were terrific, the room spacious, and the bed very comfortable. We enjoyed a night at the bar with a blues band and great port. We thought dinner at the bistro was just fine, but not great. The food was by and large pretty bland, although the dessert was quite good. Pro tip: you don’t have to walk down the narrow road to get to town. Ask the front desk to point you to the emergency exit where the stone staircase leads out the back into town. It drops you right by a food hall that’s behind the main waterfront street and it’s well worth visiting!

Nice room overlooking the river and bridge. Staff helpful, knowledgeable and friendly. Breakfast buffet was very nice. No television or phone service while we were there.