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3.5 out of 5

"We found that overall this hotel was truly disappointing. The facilities were great, however we had issues with the aircon in our room not working and ... " More

By a verified traveller on Mon 15 Jun 2015

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Hotel Description

A luxury stay in the heart of Versailles awaits you at Waldorf Astoria Versailles - Trianon Palace. You'll be 1 km (0.6 mi) from Palace of Versailles and 9.6 km (6 mi) from Malmaison Castle. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

You can enjoy flat-screen TVs with DVD players, and all 199 rooms feature WiFi, wired Internet, and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like bathrobes and pillow menus to enhance your stay. Espresso makers, free newspapers, and free bottled water are also available.

A relaxing visit to Spa Guerlain can include deep-tissue massages and sports massages along with body wraps, body scrubs, and mani/pedis. The restaurant, La Veranda, serves French cuisine and is open for breakfast, lunch, and dinner. Bar Galerie is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the fitness center, kids' club, outdoor tennis court, and Turkish bath/hammam. Business travelers can take advantage of a business center and limo/town car service. Plus you'll find free WiFi in public areas, a sauna, and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of car rentals on site.

Attractions within a 15-minute drive of this 5-star Notre-Dame hotel include Bois de Boulogne and Stade Roland Garros.

Room, 2 Single Beds (Pavillon)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$252* Per night/room 30 May - 31 May

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Pavillon)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Waldorf Astoria Versailles - Trianon Palace ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Waldorf Astoria Versailles - Trianon Palace

Everyone (1) Couples (1)
3 out of 5

Disappointing

Pros: nice location
Cons: staff mindset
We found that overall this hotel was truly disappointing. The facilities were great, however we had issues with the aircon in our room not working and staff were not great in terms of managing this. Overall the quality of the staff was not great - they were unfriendly, slow to help and disappointing for a 5 star hotel.

Posted by on 15 Jun. 2015

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Comment from Hotel Management

30 Jun. 2015 by veronique

Dear Guest, Thank you for coming to our hotel. We are really sorry that you were disappointed by your stay because an issue with the aircon and also because a lack of service of our staff. Please accept our sincere apologies for a servicewhich does not suit to our standard. Hoping that yuo will not stay on this memory. Sincerely,

4 out of 5
Pros: The look of the place, beautiful building and fittings
Cons: Meal at the Verandah was too expensive for what we got. Service slow
Location: Outstanding
Facilities: Top of the line; Value: Costly; Service: Polite; Cleanliness: Spotless; right next door to Palais de Versailles

Posted by , from New Zealand - Bay of Plenty on 25 Sep. 2014

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About the Waldorf Astoria Versailles - Trianon Palace

Location 1 Boulevard De La Reine, Versailles, Yvelines 78000

Property Features

Waldorf Astoria Versailles - Trianon Palace offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. There are 18 meeting rooms available. A fitness center, a sauna, and spa services are also featured at the luxury Waldorf Astoria Versailles - Trianon Palace. Free valet parking is available. This 5-star Versailles hotel is smoke free.

  • 199 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1910
  • Bar or lounge
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free valet parking

Transport

  • Airport: Orly Airport (ORY) (26 km / 16.1 mi)
  • Train station: Versailles-Rive-Droite Station (1.2 km / 0.7 mi)
  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

Waldorf Astoria Versailles - Trianon Palace offers 199 accommodations with DVD players and minibars. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and safes. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • DVD player
  • Espresso maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

La Veranda - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Gordon Ramsay au Trianon - This fine-dining restaurant specializes in French cuisine and serves dinner only. 1-star Michelin rating. Reservations are required. Open select days.

Bar Galerie - This bar serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 14
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Massages
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 65.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

The Gordon Ramsay au Trianon Restaurant is open from Tuesday to Saturday for dinner. The restaurant is closed on Sunday and Monday.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.45 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 38 per person (approximately)
  • Fee for in-room wireless Internet: EUR 25 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 25 (rates may vary)
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 50 per pet, per night
  • Rollaway bed fee: EUR 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Trianon Palace Versailles Waldorf Astoria
  • Trianon Palace Versailles Waldorf Astoria Hotel
  • Trianon Versailles Palace
  • Trianon Waldorf Astoria
  • Trianon Waldorf Astoria Hotel
  • Trianon Palace Waldorf Astoria Hotel
  • Trianon Palace Waldorf Astoria
  • Trianon Palace Hotel Versailles
  • Versailles Trianon Palace Hotel
  • Waldorf Astoria Trianon Palace Versailles Hotel
  • Waldorf Astoria Trianon Palace Hotel
  • Waldorf Astoria Trianon Palace
  • Trianon Palace Versailles A Waldorf Astoria Hotel
  • Waldorf Astoria Versailles - Trianon Palace Hotel
  • Trianon Palace Versailles A Waldorf Astoria Hotel
  • Waldorf Astoria Versailles - Trianon Palace Versailles
  • Waldorf Astoria Versailles - Trianon Palace Hotel Versailles
  • Waldorf Astoria Trianon Palace Versailles
  • Waldorf Astoria Versailles - Trianon Palace Hotel
  • Waldorf Astoria Versailles - Trianon Palace Versailles
  • Waldorf Astoria Versailles - Trianon Palace Hotel Versailles

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.