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4.7 out of 5

"The room was very nice and spacious with crisp clean bed linen. The balcony view was very beautiful and tranquil. " More

By a verified traveller on Mon 17 Jan 2022

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Hotel Description

A luxury stay in Ventnor awaits you at Swan Lake Guest House. Within steps you'll find Phillip Island Nature Park and Summerland Beach within a 10-minute stroll. Highlights at this guest house include free self parking and a spa tub.

This smoke-free guest house offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a garden, a fireplace in the lobby, and luggage storage.

Places within a 15-minute walk of this 4.5-star Ventnor guest house include Flynns Beach and Penguin Parade.

The Lake Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$238* Per night/room 16 Jul. - 17 Jul.

The Music Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Courtyard Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Odette & Siegfried's Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cygnet Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swan Lake Guest House ratings based on 136 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Swan Lake Guest House

Everyone (49) Couples (74) Family (11)
5 out of 5
The room was very nice and spacious with crisp clean bed linen. The balcony view was very beautiful and tranquil.

Posted by on 17 Jan. 2022

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5 out of 5

Posted by on 4 Jan. 2021

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5 out of 5
Very peaceful and quiet rural setting. Great host and accommodation, everything you need. Ample parking well away from road.

Posted by on 28 Oct. 2019

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4 out of 5
Lovely host, spotlessly clean, beautiful breakfast, beautiful views. No kettle in the room was frustrating, no toilet roll holder odd but not a problem. Bernadette a delightful host.

Posted by on 17 Sep. 2019

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4 out of 5

Posted by on 10 Jun. 2019

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3 out of 5
The property is immaculately clean. It bothered me that there was no toilet roll holders in the bathroom. i am not sure why this was the case. the owner is most welcoming but sometimes a bit over the top friendly. You can feel like an intruder not a guest on occasions. I wanted to watch the footy on Saturday night and I turned it on in the guest room and turned off the music that was playing. I went to my room only for 20sec to return to find the tv off and the music back on. ???????

Posted by on 11 Apr. 2019

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5 out of 5

Posted by on 25 Mar. 2019

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5 out of 5

Posted by on 23 Mar. 2019

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4 out of 5
The owner was very helpful and friendly. Lovely place to stay

Posted by on 8 Dec. 2018

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5 out of 5
Great location and very friendly service, would definitely stay again

Posted by , from Melbourne on 15 Nov. 2018

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About the Swan Lake Guest House

Location 935 Ventnor Road, Ventnor, VIC 3922

Property Features

As a guest of Swan Lake Guest House, you'll find a spa tub, a garden, and concierge services. Public spaces have free WiFi. Self parking is free. This 4.5-star Ventnor guesthouse is smoke free.

  • 5 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Swan Lake Guest House offers 5 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers. Guests can surf the web using the complimentary wireless Internet access.

  • Separate bedroom
  • Flat-screen television
  • Refrigerator
  • Separate shower and tub
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the guesthouse include a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 15 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 15 and up; guests must have received complete vaccination at least 5 days prior to check-in.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 15 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 15 and up; guests must have received complete vaccination at least 5 days prior to check-in.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
  • Minimum age for negative COVID-19 test result requirement: 15
  • Minimum age for proof of COVID-19 vaccination requirement: 15
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 5
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swan Lake Guest House Ventnor
  • Swan Lake Guest House
  • Swan Lake Ventnor
  • Swan Lake Guest House Guesthouse Ventnor
  • Swan Lake Guest House Guesthouse
  • Swan Lake Guest House Ventnor
  • Swan Lake Guest House Guesthouse
  • Swan Lake Guest House Guesthouse Ventnor
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.