10/10 Excellent
Laura, Carleton Place
Travelled with family and small children
19 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
So glad we found this gem! I reserved a room with a view of the canal, and it was totally worth it. I liked how central the property was. Overlooking the canal meant that it was a bit loud in the evening as there is a patio restaurant/bar just below, but it was very manageable. Staff was pleasant and helped us navigate the area and gave suggestions. I appreciated that the front desk was staffed 24 hours, and there was secure entry with a room key from outside. I didn't realize that breakfast was included, so that was a bonus. It had items like cold meats and cheeses, hard boiled eggs, fruit salad, pastries, breads, coffees and juices, yogurt, etc. The only downsides were that the bathroom was incredibly small (you had to step into the shower to open the door from the inside and you had to sit sideways on the toilet to not bump your knee into the vanity), and it was a bit dated with very very old carpeting. It felt a bit dirty to walk around, so I was grateful for the complimentary slippers. Hopefully they get around to replacing the carpeting, but it is a very minor complaint in an overall great stay! Would definitely stay here again!
Laura
Stayed 3 nights in Mar 2025
