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Hacienda Kaan Ac

4.0 star property
Adults-only resort with outdoor pool and restaurant

Photo gallery for Hacienda Kaan Ac

Front of property
Standard Villa, 1 Bedroom, Garden View
1 bedroom, premium bedding, iron/ironing board, wheelchair access
Room amenity
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Room service
  • Air conditioning
The current price is AU$274
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
Carretera Periferica Cancun Merida, Carretera Federal 180, Valladolid, YUC, 97780
  • Place, Calzada de los Frailes
    ‪27 min drive‬
  • Place, Cathedral of San Gervasio
    ‪28 min drive‬
  • Place, Cenote Zaci
    ‪28 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed (Jacuzzi)

1 bedroom, premium bedding, iron/ironing board, wheelchair access

Luxury Suite, 1 King Bed (Jacuzzi)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
Daily housekeeping
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Hair dryer
Cable channels
Flat-panel TV
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Villa, 1 Bedroom, Garden View

Standard Villa, 1 Bedroom, Garden View

Standard Villa, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
Daily housekeeping
Living room
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Hair dryer
Laptop workspace
Daily housekeeping
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Villa, Refrigerator & Microwave, Garden View

Family Villa, Refrigerator & Microwave, Garden View

Family Villa, Refrigerator & Microwave, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Hypo-allergenic bedding
Premium bedding
2 bedrooms
Bathrobes
Hairdryer
2 bathrooms
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Hair dryer
Microwave
Refrigerator
  • 20 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed

1 bedroom, premium bedding, iron/ironing board, wheelchair access

Junior Studio Suite, 1 King Bed

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Yard
Individually furnished
Individually decorated
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Suite, Mixed Dorm, Balcony, Garden View

1 bedroom, premium bedding, iron/ironing board, wheelchair access

Standard Studio Suite, Mixed Dorm, Balcony, Garden View

Highlights

Balcony
Air conditioning
Kitchen
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
Balcony
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Hair dryer
Kitchen
  • Sleeps 4
  • 2 King Beds

About the area

Valladolid

At Hacienda Kaan Ac, you'll be 4.8 km (3 mi) from Mercado Municipal and 4.9 km (3 mi) from Cathedral of San Gervasio. Highlights at this Colonial resort include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, El Filibustero, serves Regional cuisine and is open for breakfast and lunch. The resort's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find a snack bar/deli, a business centre and concierge services. Cooked-to-order breakfast is available daily between 8:00 AM and 1:00 PM. There's also the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Valladolid resort include Francisco Canton Rosado Park and Valladolid Municipal Palace.
View more Resorts in ValladolidOpens in a new window

What's nearby

  • Calzada de los Frailes - 27 min drive - 5.4 km
  • Cathedral of San Gervasio - 28 min drive - 5.7 km
  • Cenote Zaci - 28 min drive - 5.4 km
  • Mercado Municipal - 28 min drive - 5.7 km
  • Convent de San Bernardino de Siena - 29 min drive - 5.8 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 122 min drive

Restaurants

  • ‪The Italian Coffee Company - ‬7 min drive
  • ‪All Natural jugos & licuados - ‬6 min drive
  • ‪La Tia - ‬6 min drive
  • ‪Loncheria Olich - ‬8 min drive
  • ‪Los Pepes - ‬8 min drive

About this property

Hacienda Kaan Ac

Adults-only resort with outdoor pool and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hacienda Kaan Ac. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Valladolid resort is smoke free.

  • 1 building
  • 1 floor
  • 9 guestrooms or units
  • Conference rooms
  • Built in 1582
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hacienda Kaan Ac offers 9 accommodations with air conditioning. Beds feature premium bedding. Bathrooms include bathrobes, complimentary toiletries and hairdryers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Filibustero

Things to do

  • Outdoor pool

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 1582
  • Colonial architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property

Pets

  • Pets and service animals are not allowed at Hacienda Kaan Ac

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 per person
  • Airport shuttle fee: USD 200 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

HACIENDA KAAN AC
HACIENDA KAAN AC Hotel
HACIENDA KAAN AC Hotel Valladolid
HACIENDA KAAN AC Valladolid
Hacienda Kaan Ac Resort Valladolid
Hacienda Kaan Ac Resort
Hacienda Kaan Ac Resort
Hacienda Kaan Ac Valladolid
Hacienda Kaan Ac Resort Valladolid

Frequently asked questions

What is the cancellation policy at Hacienda Kaan Ac?

Hacienda Kaan Ac offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hacienda Kaan Ac?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Hacienda Kaan Ac on 22 Nov 2025 start from AU$273.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hacienda Kaan Ac?

Yep, Hacienda Kaan Ac has a free self car park.

Does Hacienda Kaan Ac have a pool?

Hacienda Kaan Ac has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Hacienda Kaan Ac a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hacienda Kaan Ac.

Is Hacienda Kaan Ac family-friendly?

No, Hacienda Kaan Ac is an adults-only property.

Does Hacienda Kaan Ac serve breakfast?

Yep, cooked-to-order brekkie is available daily between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Hacienda Kaan Ac?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hacienda Kaan Ac?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hacienda Kaan Ac?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hacienda Kaan Ac?

No, pets and service animals are not allowed.

Reviews

Hacienda Kaan Ac Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 60 out of 101 reviews
Rating 8 - Good. 15 out of 101 reviews
Rating 6 - Okay. 7 out of 101 reviews
Rating 4 - Poor. 12 out of 101 reviews
Rating 2 - Terrible. 7 out of 101 reviews

Reviews

10/10 Excellent

Humberto

Stayed 2 nights in Jul 2025

10/10 Excellent

Amber, Maryville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience! The grounds were phenomenal and the staff (Jessi) was incredible!!!! Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

zeinab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancún is beautiful but very touristy and not much privacy, hacienda offers peace and tranquility. Staff takes pride in the hacienda and it shows. Hacienda is perfect for history buffs or anyone that just wants to feel like they are in a fairy tale.
Stayed 1 night in May 2025

10/10 Excellent

Ashley, Sisters

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were amazing! They went above and beyond for our group and had great communication. The pictures didnt match up in real life compared to the website. Very lack luster. Because of the photos we expected high-end. But it was definitely not that. The restaurant did have good food but hours are very limited. The breakfast was not included even though it said it was on the reception sign and online. The website also stated it has transportation to the airport. It was just a very run down small taxi that barley made ot to the airport. Next time i would book my own transfer. However thats not the staffs fault but the hotels. All in all it was a great stay and we would be back just because of the kind staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property rich in history
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great conditions of this historic Hacienda, it’s a privilege to be able to spent a day here. Like traveling to the past. Excellent Staff service, cleanliness and hospitality. Delicious food!
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

We spent 5 nights at this beautiful hotel . A short distance from town. A huge property in beautiful grounds. So peaceful waking up to the bird noises in the garden and nothing else to disturb the tranquility . We had the whole place to ourselves for the first night which was magical. Friendly staff. One point , for a hotel of this quality and prices , breakfast should really be included . Apart from that , I would thoroughly recommend
Stayed 4 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

François

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you want a nice and quiet place far from the noisy animations of streets and restaurants, and do not care about the absence of Wi-Fi in the bedrooms, this is a perfect place to go. Nice woody environment, with birds singing. The rooms are clean, and give us the impression of going back to the 19th century time with old fashion furniture. The staff is very nice and efficient. There is a place for the breakfast but we did not use it so I cannot comment of that.
Stayed 3 nights in Nov 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Hacienda My Ass!

Photos can be very deceiving and so can customer reviews! Our one night stay at the Hacienda Kaan Ac was by far one of the worst stays on our entire trip to the Yucatan. I have stayed in wonderful centuries old villas in Italy and Spain in the past so I thought I knew what I was getting into but I was seriously mistaken. 1. The GPS on our phones does not take you to the entrance to the hacienda. It took us forever to figure out how to get inside because of the GPS and lack of signage. 2. The guard at the gate who let us in was standing by during the day with the gate down but left the entrance unattended and the gate wide open after dark. 3. There was no one to help us with our bags down several flights of wet and slippery outdoor steps to our basement level, cave like room, The staff left mid afternoon and it seemed no one was on the premises except us until the next morning. The receptionist did take us to the room but did not give us a tour or a map of the rather larger property. We had to figure that out on our own. 3, When we did encounter various issues, there was no staff to be found. We needed extra towels, the water pressure was barely more than a trickle. We did not have enough pillows or towels and had to use our one bath towel as an improvised pillow that evening. No wifi was available unless outside. The mattress was as hard as a rock. I could go on and on but I’ll just say don’t stay there!
Stayed 2 nights in Nov 2024

10/10 Excellent

Esther

Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Kaan Ak was a fabulous experience and stay. This was mainly driven by the caring and humble staff that work there. The staff keep the heart beating of the hacienda. There is so much more potential for the grounds itself and I wish it and the owner well in continued development of the property
Stayed 8 nights in Feb 2024

2/10 Terrible

Ismael

Stayed 2 nights in Dec 2023

2/10 Terrible

Jaime

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Underwhelming.

Beautiful grounds , tranquil, with a sense of it's history still intact.Room was clean but could use a refresh. Overall a pleasant oasis from the hyper active energy of Valladolid centro. Understaffed, although maybe that's due to off season.Still, no help getting luggage to the rooms and no refreshments available in the afternoon.It would be helpful to have at least minimal food and drink available upon check in for arriving guests.We were not made aware that the restaurant closed at 3pm, necessitating a journey into town for dinner. Overall a decent place for a bed and a pool, but not much more. FYI, Valladolid is a fifteen minute drive , a 170 peso /$10USD taxi ride away.
Stayed 2 nights in Jul 2023

4/10 Poor

Carlos

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Evan, GLEN ELLYN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Although this venue is charming from an historical perspective, it’s not ready for hotel guests. We had no towels or drinking glasses, and the air-conditioning did not work. The front desk closed at 5:30 pm
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely unique property!
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Liked: Staff & service

Ancient property

The property has a lot of history, that being said it’s a very outdated property overall. The restrooms were updated and the linens were clean but otherwise it’s kind of a creepy place
Stayed 1 night in Nov 2020

2/10 Terrible

Kunlang

Not allow cancellation

No cancellation allowed for my reservation. Super disappointed!
Stayed 1 night in Dec 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but no frills hacienda a short drive from downtown Valladolid
Stayed 1 night in Nov 2019

6/10 Okay

Jeanette

Liked: Property conditions & facilities

Creepy

Although, I'd have to say it's a beautiful place it's rather creepy at night. It's understandable since the property was established in the year 1500 so it carries a lot of history. I did feel the rooms were a little dusty and needed to be dusted I also saw cobwebs so I little cleaning would help. We did only stay for one night so I can't really review the service.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the setting is very peculiar - a typical turn of the 20th century hacienda with historical artifacts - very interesting place
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet, peaceful place very close to the centre of Valladolid and a great base to visit Chichen Itza. Very friendly service.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is something to stay away from. No staff to ask any questions, no basic amenities like a hairdryer. Boutique hotel; I think not!!
Stayed 1 night in Mar 2019