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Grand Hyatt Vail Resort and Spa

Slopeside fun with 3 restaurants and 3 bars/lounges

Where to?

Dates

October 2025

November 2025

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers

3 restaurants, breakfast, lunch, dinner served; American cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Room service

includes taxes & fees

31 Oct - 1 Nov

Explore the area

1300 Westhaven Drive, Vail, CO, 81657

Place, Vail Ski Resort
‪5 min walk‬
Place, Eagle Bahn Gondola
‪20 min walk‬
Place, Gerald R. Ford Amphitheater
‪3 min drive‬
Airport, Vail, CO (EGE-Eagle County Regional)
‪44 min drive‬

Room options

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Highlights

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

38 sq m
Mountain view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Highlights

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

38 sq m
Mountain view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Mountain View

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

32 sq m
Mountain view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Mountain View

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Mountain view
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

50 sq m
Mountain view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Grand Suite, 1 King Bed

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

43 sq m
Resort view
Sleeps 3
1 King Bed

Grand Suite, 2 Queen Beds

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

70 sq m
Resort view
Sleeps 5
2 Queen Beds

Grand Suite, 1 King Bed, Mountain View

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

59 sq m
1 bedroom
Mountain view
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

Flat-screen TV

46 sq m
1 bedroom
Mountain view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed

Wonderful

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

32 sq m
Resort view
Sleeps 2
1 King Bed

Room, 2 Queen Beds

Very good

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

33 sq m
Resort view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

33 sq m
1 bedroom
Resort view
Sleeps 2
1 King Bed

Suite, 2 Queen Beds (Gore Creek Suite)

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

103 sq m
1 bedroom
Mountain view
Sleeps 5
2 Queen Beds

Grand Suite, 2 Queen Beds, Mountain View

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

65 sq m
1 bedroom
Mountain view
Sleeps 4
2 Queen Beds

Presidential Suite (Blue Sky)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

173 sq m
1 bedroom
Mountain view
Sleeps 6
1 King Bed

Grand Suite, Accessible

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

1 bedroom
Mountain view
Sleeps 5
2 Queen Beds

Grand Suite, Accessible, Mountain View

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

1 bedroom
Mountain view
Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Mountain View

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

38 sq m
Mountain view
Sleeps 4
2 Queen Beds

Premium Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Mountain view
Sleeps 4
2 Queen Beds

Grand Suite, 2 Bedrooms (1 King and 2 Queen Beds)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

59 sq m
2 bedrooms
Resort view
Sleeps 7
1 King Bed and 2 Queen Beds

Room, 1 King Bed, Mountain View (Connector)

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Mountain view
Sleeps 4
1 King Bed

Room, Multiple Beds, Mountain View (Connector)

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Mountain view
Sleeps 6
2 Queen Beds and 1 King Bed

About the area

Vail

Grand Hyatt Vail Resort and Spa places you steps from Cascade Village Lift and within a 10-minute stroll of Vail Ski Resort. Highlights at this ski hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The fine-dining restaurant, Gessner Restaurant, is open for breakfast and dinner. Creekside Pool Bar is the hotel's own bar, serving drinks along with lunch and dinner. With ski-in ski-out access, there's more time for downhill skiing, and you'll find 3 hot tubs and ski rentals on site. 40000 square feet (3716 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find an outdoor swimming pool, free Wi-Fi in public areas and a 24-hour gym. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 4-property class Matterhorn Village hotel include Eagle Bahn Gondola and The Steadman Clinic.

What's nearby

Vail Ski Resort - 5 min walk - 0.5 km
Eagle Bahn Gondola - 20 min walk - 1.7 km
The Steadman Clinic - 3 min drive - 3.0 km
Gerald R. Ford Amphitheater - 3 min drive - 4.4 km
Gondola One Ski Lift - 4 min drive - 3.7 km

Getting around

Denver International Airport (DEN) - 134 min drive

Restaurants

‪Gore Creek Market - ‬1 min walk
‪Garfinkel's - ‬3 min drive
‪The Little Diner - ‬19 min walk
‪Margie’s Haas - ‬17 min walk
‪Makoto - ‬6 min walk

About this property

Grand Hyatt Vail Resort and Spa

Slopeside fun with 3 restaurants and 3 bars/lounges

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 3 hot tubs after a day on the slopes. Conveniences such as ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 3 bars/lounges.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. WiFi is free in public spaces. This ski hotel also offers an outdoor pool, a 24-hour fitness centre and a steam room. Parking is available for a fee.

This 4-star Vail hotel is smoke free.

1 building

285 guestrooms or units

4 levels

3 dining venues

3 bars or lounges

40000 sq ft of conference space

3716 sq. m of conference space

Built in 1982

Poolside lounge chairs

Umbrellas for the pool

Ski equipment storage

Ski equipment rentals

Charging station for electric cars

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Corner/local shop

Terrace

Gift shop

Beauty salon

Newspapers for purchase

Fireplace in lobby

Television in lobby

Lift

No smoking on site

Coffee shop

Grand Hyatt Vail Resort and Spa offers 285 accommodations with iPod docking stations and a safe. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Vail hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Hot tub
Breakfast included
Pet-friendly
Free WiFi

includes taxes & fees

28 Oct - 29 Oct

Property amenities

Internet

Available in all rooms: Free WiFi; wired internet (surcharge)
Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

Electric car charging station on site
Area shuttle (surcharge) up to 5 miles
Limo/town car service
Valet parking on site (USD 62 per day; includes in/out privileges)
Wheelchair-accessible van parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 9 to 20 for children
3 bars/lounges
3 restaurants
A coffee shop/cafe

Restaurants on site

Creekside Pool Bar
Fireside Lounge
Gessner Restaurant
Gore Creek Market
Makoto

Things to do

24-hour gym
3 hot tubs
Arcade/game room
Bicycle rentals
Downhill skiing
Full-service spa
Hiking/biking trails
Outdoor pool
Ski equipment rentals
Ski storage
Ski-in/ski-out access
Snow sports gear
Steam room
TV in common areas

Family friendly

Arcade/game room
Grocery/convenience store
In-room cot
Laundry facilities
Mini-fridge
Outdoor pool

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

13 meeting rooms
24-hour business centre
40,000 square feet of conference space

Outdoors

Firepit
In a regional park
In the mountains
Pool loungers
Pool umbrellas
Terrace

Full-service spa

10 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Hand-held showerhead
Lift (107 centimetre wide door)
Magnifying mirror
Pool hoist on site
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (97 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
4 floors
Ballroom
Banquet hall
Built in 1982
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Down comforter
Free cot
Frette Italian sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

49-inch flat-screen TV with premium cable channels
IPod dock
Pay films

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Mini-fridge

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests booked in a rate plan with breakfast included will receive a USD 60 breakfast credit.

Access methods

Staffed front desk

Pets

Pets: USD 100 per pet, per stay
Only dogs are allowed
Maximum 2 (weight limit: 70 lb per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 66.05 per accommodation, per night

The resort fee includes:

Business centre/computer access
Fitness centre access
Housekeeping
Pool access
Ski shuttle
Ski storage
Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults and USD 9 to 20 for children
Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
Fee for wired Internet in public areas: USD 0.00 per stay (rates may vary)
Valet parking fee: USD 62.00 per day (in/out privileges)
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

Pool access available from 7:00 AM to 11:00 PM
Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vail Cascade Starwood

Cascade Starwood

Hotel Talisa Vail

Hotel Talisa

Talisa Vail

Vail Cascade Resort And Spa

Vail Cascade Resort Spa Starwood Hotel

Vail Cascade Hotel

Hotel Talisa Luxury Collection Resort Vail

Hotel Talisa Luxury Collection Resort

Talisa Luxury Collection Vail

Talisa Luxury Collection

Grand Hyatt Vail Vail

Grand Hyatt Vail Hotel

Grand Hyatt Vail Hotel Vail

Frequently asked questions

What is the cancellation policy at Grand Hyatt Vail Resort and Spa?

Grand Hyatt Vail Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Vail Resort and Spa?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Vail Resort and Spa on 31 Oct 2025 start from AU$389.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Vail Resort and Spa?

Yep, Grand Hyatt Vail Resort and Spa has valet parking with in/out privileges for USD 62.00 per day.

Is there a spa on site at Grand Hyatt Vail Resort and Spa?

Yep, there is an onsite spa at Grand Hyatt Vail Resort and Spa. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Grand Hyatt Vail Resort and Spa have a pool?

Grand Hyatt Vail Resort and Spa has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 11:00 PM.

What luxury perks are available at Grand Hyatt Vail Resort and Spa?

Grand Hyatt Vail Resort and Spa features 3 hot tubs, an outdoor pool and 3 restaurants. All guestrooms come with Frette Italian sheets and pillowtop beds.

What makes Grand Hyatt Vail Resort and Spa a romantic place to stay?

Couples spa treatments and garden-view dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Vail Resort and Spa.

Is Grand Hyatt Vail Resort and Spa family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Vail Resort and Spa is a hit with families.

Does Grand Hyatt Vail Resort and Spa serve breakfast?

Yeah, cooked-to-order breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Hyatt Vail Resort and Spa?

No, Grand Hyatt Vail Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Vail Resort and Spa?

Yep, you can grab a meal at Grand Hyatt Vail Resort and Spa's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Grand Hyatt Vail Resort and Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hyatt Vail Resort and Spa?

Dogs are welcome at Grand Hyatt Vail Resort and Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 32 kg per pet.

Grand Hyatt Vail Resort and Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Zeljko

Travelled with family, Travelled with pets

26 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super nice. We love that our room was on the 1st floor and had access to the small courtyard next to walk / bike path, next to the small river. Parking was $50 per day, but valet parking was $61. We picked valet and got $30 a day off (-: We eat dinner at Geasner, the 1st night. It's priced average for the area, but restaurants at either villages ( Lion's heads and Vail village) head tastier food. Please remember, this is strictly subjective. Vendetta's blows them all out of water (-:

Stayed 4 nights in Jul 2025

10/10 Excellent

Peggy

Travelled with family

25 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay! Highly recommend!!

Stayed 3 nights in Jul 2025

4/10 Poor

Pavel

Travelled with family and small children

23 July 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Overall, the hotel meets the standard expectations of a 4-star chain. The property is well-maintained, and both the valet and restaurant staff were exceptionally friendly and helpful. However, the room experience left much to be desired. We are a family of four and booked a connecting room for comfort during our stay. Unfortunately, the room assigned to the adults had serious plumbing issues. The shower was completely clogged, and even when not in use, it would randomly back up, creating a foul smell throughout the bathroom. When I brought this issue to the front desk (Robert if I’m not mistaken), their only solution was to send a plumber to fix it during our stay — which was the last thing we wanted while on a 4-day vacation with toddlers. Noise, smell, and people working in our room during our holiday is far from ideal. The concierge informed us there were no other rooms available due to full occupancy and did not offer any alternative solutions or compensation — not even a complimentary breakfast for the inconvenience. His response was essentially: if you don’t want plumbing work happening in your room, then too bad. Disappointed by the lack of service recovery from a hotel of this caliber. While the staff in certain departments were great, the handling of our room issue left us feeling overlooked and dissatisfied.

Stayed 5 nights in Jul 2025

10/10 Excellent

david

22 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

20 July 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family

20 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel—great service and food, comfortable, spacious rooms. Convenient, frequent shuttle to Lionshead and downtown Vail.

Stayed 6 nights in Jul 2025

10/10 Excellent

Stephen, Fayetteville

17 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice property. Expensive but nice. Right next to Cre

Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla

Travelled with family

16 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very nice hotel, great location with trails and river running right behind the property. There are shuttles to take you to Vail town center too which was nice!

Stayed 2 nights in Jul 2025

6/10 Okay

Saralyn

16 July 2025

Liked: Cleanliness

Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

14 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with group

14 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Easy access to vail village, gondolas. Dog friendly.

Stayed 3 nights in Jul 2025

10/10 Excellent

Noel

Travelled with family, Travelled with family and small children

13 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a great experience, having little ones makes it more difficult traveling but this hotel made this experience so much easier and everyone was so nice! We will definitely be back for another visit in the future! Thank you!

Stayed 3 nights in Jul 2025

10/10 Excellent

Raeanne

Travelled with pets, Travelled with partner

11 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great quiet location on the river but walkable to town. Nice rooms that felt luxurious. Loved the pet friendliness.

Stayed 2 nights in Jul 2025

10/10 Excellent

Brant

Travelled with family and small children

11 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was very friendly and went above and beyond to accommodate our young family.

Stayed 2 nights in Jul 2025

10/10 Excellent

James

Travelled with partner

10 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful setting. Hotel shuttle to Vail Village a plus.

Stayed 2 nights in Jul 2025

8/10 Good

TImothy

Travelled with group

10 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice property

Stayed 1 night in Jul 2025

10/10 Excellent

Michelle, Vista

Travelled with partner

9 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property my girlfriend and I really enjoyed our stay. Although the pool was occupied by so many families and we never got a chance to sit out there and relax. Would be nice to have another pool option for adults only but overall very good property. The Makado restaurant was amazing. Rooms are very comfortable. Nice view of the mountains We will definitely be coming back someday.

Stayed 3 nights in Jun 2025

10/10 Excellent

jennifer

9 July 2025

Stayed 3 nights in Jul 2025

4/10 Poor

Tom

7 July 2025

Liked: Property conditions & facilities

Stayed 2 nights in Jun 2025

8/10 Good

Gerald

Travelled with partner

7 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We enjoyed our stay. Very beautiful setting and the hotel had excellent food options as well as bar areas. The pool and hot tubs were great but were pretty dirty due to the amount of foot traffic. Could have used some service throughout the day but only seemed serviced lightly at night or early am. Parking was added which was $50-60/day depending on valet service or not. There was also a built in $35 per service use for valley. Location-wise it was a jaunt to Lion’s Head and Vail Village but the shuttles were frequent and the more secluded area was worth it if that’s what you are looking for. Otherwise, a terrific walking path with biking options was a great way to get from place to place. Our room was nice but the sofa was pretty dusty and seemed to have dog hair from other visitors.

Stayed 3 nights in Jun 2025

10/10 Excellent

April

7 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

6 July 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Ryan

6 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Travelled with family

3 July 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Long wait

Stayed 2 nights in Jul 2025

10/10 Excellent

Evan

2 July 2025

Stayed 3 nights in Jun 2025

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View all photos for Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

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View all photos for Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

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Room, 1 King Bed, Mountain View

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Room, 2 Queen Beds, Mountain View

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View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

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View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

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View all photos for Grand Suite, 2 Queen Beds

Grand Suite, 2 Queen Beds

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View all photos for Grand Suite, 1 King Bed, Mountain View

Grand Suite, 1 King Bed, Mountain View

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View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

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View all photos for Room, 1 King Bed

Room, 1 King Bed

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Room, 2 Queen Beds

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View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Room, 1 King Bed, Accessible (Roll-in Shower)

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View all photos for Suite, 2 Queen Beds (Gore Creek Suite)

Suite, 2 Queen Beds (Gore Creek Suite)

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View all photos for Grand Suite, 2 Queen Beds, Mountain View

Grand Suite, 2 Queen Beds, Mountain View

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View all photos for Presidential Suite (Blue Sky)

Presidential Suite (Blue Sky)

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View all photos for Grand Suite, Accessible

Grand Suite, Accessible

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View all photos for Grand Suite, Accessible, Mountain View

Grand Suite, Accessible, Mountain View

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View all photos for Deluxe Room, 2 Queen Beds, Accessible, Mountain View

Deluxe Room, 2 Queen Beds, Accessible, Mountain View

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View all photos for Premium Room, 2 Queen Beds, Mountain View

Premium Room, 2 Queen Beds, Mountain View

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View all photos for Grand Suite, 2 Bedrooms (1 King and 2 Queen Beds)

Grand Suite, 2 Bedrooms (1 King and 2 Queen Beds)

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View all photos for Room, 1 King Bed, Mountain View (Connector)

Room, 1 King Bed, Mountain View (Connector)

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View all photos for Room, Multiple Beds, Mountain View (Connector)

Room, Multiple Beds, Mountain View (Connector)

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