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Moonshine Uroa Boutique Hotel

3.0 star property
Family-friendly beachfront location with outdoor pool

Photo gallery for Moonshine Uroa Boutique Hotel

Relax by the ocean with a serene beachfront setting, featuring a pool, lounge chairs, and palm trees.
Stroll through lush gardens to the nearby restaurant.
Relax on the balcony overlooking the beach, where lounge chairs invite you to unwind.
Relax in a serene space with a comfortable bed, a wooden chair, and a small table.
Relax by the serene pool surrounded by lush palm trees and enjoy a clear ocean view.

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Off Road Uroa, Uroa, Zanzibar, 3398
  • Uroa Beach
    ‪2 min walk‬
  • Michamvi Kae Beach
  • Marumbi Beach
    ‪4 min drive‬
  • Zanzibar (ZNZ-Zanzibar Intl.)
    ‪56 min drive‬

Room options

View all photos for Villa, 3 Bedrooms, 2 Bathrooms, Ocean View

Villa, 3 Bedrooms, 2 Bathrooms, Ocean View | Living area

Villa, 3 Bedrooms, 2 Bathrooms, Ocean View

Highlights

Patio
Separate sitting area
Soundproofed
Air conditioning
3 bedrooms
Ceiling fan
Detached private bathroom
2 bathrooms
  • 150 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Bungalow, 1 King Bed, Patio, Oceanfront

1 bedroom, in-room safe, desk, soundproofing

Bungalow, 1 King Bed, Patio, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Separate bedroom
Ceiling fan
Private bathroom
Electric kettle
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Multiple Beds, Terrace, Ocean View

Deluxe Triple Room, Multiple Beds, Terrace, Ocean View

Deluxe Triple Room, Multiple Beds, Terrace, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Shower/bath combination
  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Bungalow, 1 King Bed, Patio, Oceanfront

1 bedroom, in-room safe, desk, soundproofing

Bungalow, 1 King Bed, Patio, Oceanfront

Highlights

Patio
Separate sitting area
Soundproofed
Air conditioning
Separate bedroom
Ceiling fan
Private bathroom
Electric kettle
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Patio, Oceanfront

Quadruple Room, Patio, Oceanfront | Terrace/patio

Quadruple Room, Patio, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Electric kettle
  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Room, Terrace, Ocean View

Room, Terrace, Ocean View

Room, Terrace, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
Private bathroom
  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Patio, Garden Area

Bungalow, 1 King Bed, Patio, Garden Area

Bungalow, 1 King Bed, Patio, Garden Area

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Separate bedroom
Ceiling fan
Private bathroom
Electric kettle
  • 20 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds, Patio, Oceanfront

Family Triple Room, Multiple Beds, Patio, Oceanfront | Terrace/patio

Family Triple Room, Multiple Beds, Patio, Oceanfront

Highlights

Patio
Separate sitting area
Soundproofed
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Electric kettle
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Bungalow, 1 King Bed, Patio, Garden Area

Bungalow, 1 King Bed, Patio, Garden Area

Bungalow, 1 King Bed, Patio, Garden Area

Highlights

Patio
Separate sitting area
Soundproofed
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room, Patio, Oceanfront

Family Quadruple Room, Patio, Oceanfront

Family Quadruple Room, Patio, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Electric kettle
  • 35 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Standard Triple Room, Garden View

Standard Triple Room, Garden View

Standard Triple Room, Garden View

Highlights

Soundproofed
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
In-room safe
  • 30 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Single Bunk Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Uroa

A family-friendly stay in Uroa awaits you at Moonshine Uroa Boutique Hotel. You'll be within a 5-minute walk of Uroa Beach and 3.4 km (2.1 mi) from Marumbi Beach. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site kids' swimming pool. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 8 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 3-property class Uroa hotel include Kiwengwa Beach and Paje Beach.

What's nearby

  • Uroa Beach - 2 min walk - 0.2 km
  • Marumbi Beach - 4 min drive - 4.1 km
  • Pongwe Beach - 7 min drive - 7.1 km
  • Jozani Chwaka Bay National Park - 15 min drive - 12.6 km
  • Kiwengwa Beach - 18 min drive - 17.1 km

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 65 min drive

Restaurants

  • ‪Zanzi Bar - ‬4 min drive
  • ‪Kae Beach Restoraunt - ‬65 min drive
  • ‪Kae Beach Bar - ‬66 min drive
  • ‪Sai marce - ‬2 min walk
  • ‪Jetty bar @ paradise beach resort - ‬4 min drive

About this property

Moonshine Uroa Boutique Hotel

Family-friendly beachfront location with outdoor pool
Moonshine Uroa Boutique Hotel offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A library, a terrace, and an arcade/games room are also featured at the family-friendly Moonshine Uroa Boutique Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Uroa hotel.

  • 13 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Moonshine Uroa Boutique Hotel offers 13 air-conditioned accommodations with a safe and free toiletries. This Uroa hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Danish, English, Italian, Norwegian, Spanish, Swahili, Swedish

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  • Pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 2012
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.00 per person, per night
  • Resort fee: USD 6 per person, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Concierge service
  • Housekeeping
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per room (one-way)
  • Airport shuttle fee per child: USD 20 (up to 12 years old)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

MOONSHINE BOUTIQUE HOTEL
MOONSHINE UROA BOUTIQUE
MOONSHINE BOUTIQUE
Moonshine Uroa Boutique Hotel Zanzibar Island Tanzania
Moonshine Uroa Hotel Uroa
Moonshine Uroa Boutique Hotel Uroa
Moonshine Uroa Boutique Hotel Hotel
Moonshine Uroa Boutique Hotel Hotel Uroa

Frequently asked questions

What is the cancellation policy at Moonshine Uroa Boutique Hotel?

Moonshine Uroa Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Moonshine Uroa Boutique Hotel?

Yep, Moonshine Uroa Boutique Hotel has a free self car park.

Are there any beaches close to Moonshine Uroa Boutique Hotel?

Yep, Moonshine Uroa Boutique Hotel is a short 3-minute walk from Uroa Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Moonshine Uroa Boutique Hotel?

Yep, there is an onsite spa at Moonshine Uroa Boutique Hotel. You'll enjoy services like massages.

Does Moonshine Uroa Boutique Hotel have a pool?

Moonshine Uroa Boutique Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is Moonshine Uroa Boutique Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Moonshine Uroa Boutique Hotel is a hit with families.

Does Moonshine Uroa Boutique Hotel serve breakfast?

Yep, complimentary buffet brekkie is offered daily between 8 AM and 10 AM.

Is there a free airport shuttle available at Moonshine Uroa Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Moonshine Uroa Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Moonshine Uroa Boutique Hotel?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Moonshine Uroa Boutique Hotel?

Dogs are welcome at Moonshine Uroa Boutique Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Moonshine Uroa Boutique Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 10 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 4 out of 43 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained.We came in June during slow season it was very quiet and relaxing.We had the 3b 2b villa.Management is awesome and helped with any issues we had for example hot water.There was a switch that we had to flip in order to turn the hot water on.Besides that we definitely would recommend staying at Mooshine. Torti the security guard is phenomenal.Regardless the time of day he will assist you.
Stayed 5 nights in Jun 2023

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Relaxing Time

Beautiful little spot on a quiet stretch of beach. Room had a few general maintenance issues but otherwise clean & comfortable. We wanted to be right on the beach & that's what we got so our priorities were met. Staff all very friendly & genuinely wanted you to enjoy your stay. Excellent food at the restaurant. A nice little get-away for 4 nights.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were lovely, the resort was very relaxing and I always felt that me and my belongings were safe. The beach is perfect and it's nice that you can wander to a couple other bars and restaurants.
Stayed 8 nights in Jun 2019

8/10 Good

Rebecca

Liked: Cleanliness, staff & service

Lovely few days enjoying the beach in Urea

Our stay at Urea was what we expected from the reviews - the staff are very friendly and couldn’t have been better service. The price is reasonable for the services, our hut was close to the beach but breakfast is relatively limited and there is building work going on. However, for the price we paid, we had a great stay and could enjoy the other hotels along the same strip.
Stayed 3 nights in Feb 2019

6/10 Okay

Gift, Zm

Liked: Cleanliness, property conditions & facilities, room comfort
Generally the hotel services are good. We were just dissatisfied with the staff who made us shift to a different room of lower standard in preference to the other guest without prior communication.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Beautiful part of Zanzibar to relax, I would try the hotel in a year's time when some improvements on guest care and services have been made.
Stayed 5 nights in Sep 2017

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, comfy location

Had a great time here after a long trip around Tanzania.

10/10 Excellent

Rut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Elaine May Lee

Stayed 4 nights in Feb 2023

10/10 Excellent

Benedikte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk atmosfære på Moonshine

Rolig, avslappende og idyllisk hotel. Alle ansatte var veldig hyggelig, smilende og imøtekommende. Det er en helt egen atmosfære på dette hotellet. Lite og rolig sted, godt utgangspunkt for opplevelser i resten av Zanzibar.
Stayed 13 nights in Jul 2022

4/10 Poor

Kamel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Décevant

Très décevant nous l’avons choisi pour sa piscine proche de l’océan qui était sale interdite à la beignade toute la semaine coupure d’eau on c’est coucher avec les enfants sans prendre de douche très peu de choses pour le petit déjeuner pour pas dire rien hotel vêtus isolée rien au tour il faut faire des kilomètres en taxi pour trouver une une pharmacie je vous déconseille cette hôtel
Stayed 6 nights in Mar 2022

2/10 Terrible

Verified traveller

Stayed 9 nights in Aug 2020

4/10 Poor

momosann, France

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
expérience décevante avec de nombreuses coupures d eau et d'électricité ainsi qu un gérant inexistant et malpolie point positif endroit calme piscine nul
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2020

2/10 Terrible

Konstantin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Не советую!

Декабрь 2019. Отель запущен, все старое. То бочек в туалете сломается, то кондиционер гудит.Воду дают один раз, при заезде.Заезд возможен только с 10.00 утра,если раньше самолет,то будете сидеть часами.Завтраки слабые,однообразные,невкусные .Кофе растворимый самый дешёвый.Взымают сбор 4$с человека сутки,хотя при бронировании на всех сайтах написано что все налоги и сборы в цене. За эти деньги можно выбрать отель получше 400 метров вправо или лево .Персонал пытается всегда помочь.
Stayed 1 night in Dec 2019

4/10 Poor

Antonina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Декабрь 2019

Жили там 10 дней в декабре 2019,номер стандарт на 3.Взымается дополнительный туристический налог 4$ с человека за ночь!о котором ни где не написано при брони.В других отелях 1$.Завтраки однообразные.Отель запущен,все ломается в использовании,вызывали мастера очень часто.Не рекомендую! Из плюсов: красивый берег, услужливость персонала.
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias bjen trato del personal. Restaurante bastante lento. Primera linea de una playa tranquila
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
La struttura è tenuta benissimo, la nostra camera fronte mare veramente intima e con una vista stupenda sulla spiaggia di uroa. Il personale è stato gentile e premuroso, e qui finisce il positivo. Il primo giorno, arrivati al ristorante ci hanno consegnato il menù abbiamo scelto diversi piatti ma non avevano niente di quello elencato, allora ci siamo affidati a quello che avevano.... un piatto di patatine fritte. Abbiamo riprovato la sera, premetto il proprietario si era scusato del pranzo, e per la sera ci aveva promesso del buon pesce e così è stato. Il giorno seguente x colazione una tristezza: barattolo Nutella aperto e vasetto sporco idem la marmellata tre biscotti qualche dolcetto e fette di cocomero tagliate a fettine questo x i 3/4 gg successivi poi qualcosa è migliorato con una scelta di prodotti più ampia. X rinfrescarsi nel primo pomeriggio abbiamo provato a chiedere della frutta ( ananas o altro )ma avevano solo banane, e ci è stata portata una di quelle piccole locali divisa in 3 pz. Leggendo le recensioni precedenti abbiamo letto che la maggior parte delle persone ha avuto il solito problema, quindi non abbiamo fatto più nessuna richiesta e ci siamo rivolti altrove x mangiare. E con grande dispiacere abbiamo notato che i prezzi delle altre strutture erano molto più bassi e con una qualità maggiore. Consiglio: fatte pagare qualcosa in più ma presentate una colazione migliore ( utilizzate marmellate e cioccolate monodose).
Stayed 7 nights in Jun 2019

10/10 Excellent

wolfgang, austria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great time, friendly staff, perfect holiday, nice view from hotel
Stayed 7 nights in Oct 2018

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mangelfuld service m m

Udsigten fra hotellet var fantastisk og personalet i restaurenten var søde Men ellers var alt andet kritisabelt desværre. Morgenmaden var triviel og mangelfuld Vi blev tilbudt en grumset brun saft og måtte betale hvis vi ønskede appelsin juice .vi spurgte efter yoghurt det var desværre ikke muligt.Vores madrasser var så brugte at der var 2 uddybning fra at de var meget brugt og vi var nødsaget til at få massage flere gange under vores ophold for at fjerne ryg bakke smerter. Der var ikke nogen oplysning på værelset om sikkerhed eller hotellets fasiliteter og restaurent åbningstider samt bemanding af resorption ( stod iøvrigt igen steder )2gange om ugen var der intet strøm / vand eller wifi i ca 3 timer , så poolen kunne heller ikke bruges i dette tidsrum .dem i respetionen er det mest dovne personale vi nogensinde har oplevet . Alle de gange vi havde spørgsmål eller klager blev der aldrig fulgt op på dem så eller ingen kompensation Vi bookede e tur til nungwi for at se solnedgang og tage til et event via hotellet Driver kom 30 min for sent og var blevet fejl informeret om hvor vi skulle hen så han stoppede forkert sted og vi missede solnedgang og event startede kl 10 så det missede vi også Vi ventede 1 time på driver da vi skulle hjem han tankede op og gjorde private ting i Stonetown og krævede penge som vi havde fået oplyst af Tuma var betalt og blev presset til at betale via politi for at kunne nå vores fly Det er meget mere end oplyst her men stedet er max 2 ⭐️
Stayed 14 nights in Jun 2018

6/10 Okay

Sylwester

Disliked: Staff & service

Good location

Management and staff unfortunately is not attending Guests needs.Attention!In the morning during breakfast as Guest is allowed to have 2 eggs only!As per the Owner instruction.Wait Staff some needs to smile perhaps this why in the evening restaurant is empty besides the menu at the dinner is poor and prices very high.Many Folks used to go to another restaurant near the hotel.The good thing about this hotel is that location is great,peaceful and not filled with beach boys who bother you every 2 minutes in such places like for instance Nungwi.
Stayed 3 nights in Jun 2018

8/10 Good

toto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel à taille humaine

Très bon accueil, hôtel bien situé, chambre agréable, établissement à recommander.
Stayed 7 nights in Feb 2018

10/10 Excellent

Andreas, Schkeuditz

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr schönes Hotel direkt am Strand

Sehr freundliches Personal von der Rezeption, über die Tourorganisation bis hin zum sehr freundlichen Restaurantpersonal. Das Hotel ist direkt am Strand und die Aussicht hat ein Wow-Effekt. Im Umkreis ist nicht sonderlich viel, jedoch braucht man dies auch nicht. Ruhe, Essen und den herrlichen Strand hat man vor Ort
Stayed 3 nights in Jan 2018

10/10 Excellent

Andreas, Schkeuditz

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr schöne Unterkunft direkt am Strand

Sehr freundliches Personal von der Rezeption, über die Tourorganisation bis hin zum sehr freundlichen Restaurantpersonal. Das Hotel ist direkt am Strand und die Aussicht hat ein Wow-Effekt. Im Umkreis ist nicht sonderlich viel, jedoch braucht man dies auch nicht. Ruhe, Essen und den herrlichen Strand hat man vor Ort
Stayed 1 night in Jan 2018