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Mangosteen Ubud by Premier Hospitality Asia

3.0 star property

Photo gallery for Mangosteen Ubud by Premier Hospitality Asia

Pool
Deluxe Twin - Free Tea Time | Living area
Garden
View from property
Check-in/check-out kiosk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View map
Jl. Sriwedari No. 14, Tegallantang, 14, Ubud, Bali, 80571
  • Place, Ubud Palace
    ‪10 min walk‬
  • Place, Saraswati Temple
    ‪10 min walk‬
  • Place, Ubud Traditional Art Market
    ‪12 min walk‬

Room options

View all photos for Two Bedroom Villa -Free Tea Time

Desk, iron/ironing board (on request), free WiFi

Two Bedroom Villa -Free Tea Time

  • 150 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double - Free Tea Time

Desk, iron/ironing board (on request), free WiFi

Deluxe Double - Free Tea Time

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin - Free Tea Time

Deluxe Twin - Free Tea Time

Deluxe Twin - Free Tea Time

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Ubud

At Mangosteen Ubud by Premier Hospitality Asia you'll be within just a 15-minute stroll of popular places like Ubud Traditional Art Market and Ubud Palace. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This business-friendly hotel offers a terrace, a garden and dry cleaning/laundry services. Added amenities include laundry facilities and tour/ticket assistance. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Ubud City-Centre hotel include Ubud Monkey Forest and Campuhan Ridge Walk.

What's nearby

  • Ubud Palace - 10 min walk - 0.9 km
  • Saraswati Temple - 10 min walk - 0.9 km
  • Ubud Traditional Art Market - 12 min walk - 1.0 km
  • Pura Dalem Ubud - 18 min walk - 1.5 km
  • Campuhan Ridge Walk - 19 min walk - 1.6 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 102 min drive

Restaurants

  • ‪Seniman Coffee Studio - ‬6 min walk
  • ‪La Baracca Ubud - ‬15 min walk
  • ‪Arabian Knight Ubud - ‬12 min walk
  • ‪Babi Guling Gung Cung - ‬15 min walk
  • ‪Titik Temu - ‬13 min walk

About this property

Mangosteen Ubud by Premier Hospitality Asia

As a guest of Mangosteen Ubud by Premier Hospitality Asia, you'll find an outdoor pool, a terrace, and tour/ticket assistance. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Mangosteen Ubud by Premier Hospitality Asia also features a garden, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
  • 18 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2014
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
Mangosteen Ubud by Premier Hospitality Asia offers 18 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and free toiletries. LCD televisions are featured in guestrooms. Bathrooms include a shower.

This Ubud hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 2014

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Mangosteen Ubud by Premier Hospitality Asia

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 450000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citrus Tree Villas Mangosteen
Citrus Tree Villas Mangosteen Apartment
Citrus Tree Villas Mangosteen Apartment Ubud
Citrus Tree Villas Mangosteen Ubud
Citrus Tree Villas - Mangosteen Ubud, Bali
Citrus Tree Villas Mangosteen Hotel Ubud
Citrus Tree Villas Mangosteen Hotel
Mangosteen Ubud Premier Hospitality Asia Hotel
Mangosteen Premier Hospitality Asia Hotel
Mangosteen Ubud Premier Hospitality Asia
Mangosteen Premier Hospitality Asia
Mangosteen Premier Hospitalit
Mangosteen Hotel Private Villa Ubud
Mangosteen Ubud by Premier Hospitality Asia Ubud
Mangosteen Ubud by Premier Hospitality Asia Hotel

Frequently asked questions

Is parking available at Mangosteen Ubud by Premier Hospitality Asia?

Yep, Mangosteen Ubud by Premier Hospitality Asia has a free self car park. Onsite parking is limited.

Are there any beaches close to Mangosteen Ubud by Premier Hospitality Asia?

The closest beach to Mangosteen Ubud by Premier Hospitality Asia is Sanur Beach (20.7 km).

Does Mangosteen Ubud by Premier Hospitality Asia have a pool?

Mangosteen Ubud by Premier Hospitality Asia has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 8:00 PM.

Does Mangosteen Ubud by Premier Hospitality Asia serve breakfast?

Yep, cooked-to-order brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Mangosteen Ubud by Premier Hospitality Asia?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Mangosteen Ubud by Premier Hospitality Asia?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Mangosteen Ubud by Premier Hospitality Asia?

No, pets and service animals are not allowed.

Mangosteen Ubud by Premier Hospitality Asia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 82 reviews
Rating 8 - Good. 25 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 6 out of 82 reviews
Rating 2 - Terrible. 9 out of 82 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

SurajmMaharjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and location was good as well. There was a pool right in front of our room. They can improve on their restaurant menu though.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Room was nice. Spacious. Service ok. Musty smell. Lizards in the rooms as the hotel is in the heart of Ubud.
Stayed 8 nights in Mar 2020
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Great venue. Friendly staff. However they didn’t have ironbox upon request. And also the receptionist is not at desk at all times So it gets pretty scary after a while.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักสะอาดดี ไม่มีเครื่องทำน้ำอุ่น พนักงานไม่ได้เติมครีมอาบน้ำและแชมพูให้ระหว่างพัก และมีฝุ่นที่เตียงเสริมนิดหน่อย
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel! Limpio, buena ubicación, con piscina muy importante para poder refrescarse después de un día de visitas!
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and service, Rooms clean and everything as expected
Stayed 7 nights in Oct 2019
Verified review

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms and small hotel but good service and nice interior.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

RC

Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival of the hotel there was no one at reception to check us in. We were probably the only two in the whole hotel within the time we were there. There was also a food menu but most of the options were unavailable, this was a hassle as we were so hungry and were too far out from the centre of Ubud. We were also not told about the huge building beside the hotel which was under construction and made a lot of noise. After trying one night in the hotel we decided to check out and change hotels!
Stayed 4 nights in Sep 2019
Verified review

6/10 Okay

KITA

Liked: Staff & service, amenities
セントラルまでは往復タクシー。ビラは只広い。マクラがどれも臭う。シャワールーム排水が最悪。近くのレストラン、besideが美味しい。特にスープはどれも。お値段お手頃でオススメ！
Stayed 3 nights in Sep 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Lo stile moderno e minimal dell'hotel é gradevole.
Stayed 10 nights in Aug 2019
Verified review

2/10 Terrible

mahmoud

Disliked: Staff & service, property conditions & facilities, room comfort

DON"T GO

I booked Mangosteen hotel for 6 days and I checked out after 30 mins , the hotel is a 1 star hotel and I'm not sure why its 4 stars on Hotels.com , there is a new building in front of the hotel and once my wife opened the window some local people were staring at us, i tried to put my money in the safe lock but it didn't work. no one from the staff asked me why i want to check out and they charged me 250,000 RP for a 15 min taxi "most expensive taxi during my stay in Bali" I DON"T RECCOMEND IT
Stayed 6 nights in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Personale gentile sempre disponibile e cordiale, la struttura non è delle migliori ma può andare
Stayed 12 nights in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I like the courteous staff. The walking up the stair to the room was very inconvenient without the help of an elevator.
Stayed 4 nights in Jul 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Slightly better than a hostel

Booked a non-refundable 28-day stay but left after only 11 nights (and checked into a Marriott). Housekeeping and food need improvement: I frequently needed to request toilet roll and shampoo/shower gel (when both are clearly empty) and was occasionally left without towels or a duvet cover, all of which are worn and/or soiled; the toilet seat also unattached itself during my stay. Other guests could be heard from my room—particularly if you stay in #103 beside the stairs—and wifi could be spotty with calls frequently dropping. Food menu is limited and basic, and having to order the night before plus state seating time—every single day—would have been a nuisance had staff not been so pleasant, the only redeeming quality about Mangosteen. However, there wasn't always someone at reception—an indication of understaffing or inefficiency—so guests were frequently venturing into the kitchen for assistance. I’d also agree with other reviewers that the location is manageable but a bit far from town. Overall, this establishment appears poorly managed by parent company, Premier Hospitality Asia, so I will be steering clear of all its properties in future.
Stayed 28 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Super piscine acceuil sympa !! Chambres trés propres
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, staff & service
Awful.............. noisy and unclean. Expensive. Check in almost impossible
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly enough. The place is quite quiet if you're looking for that. It is an hours drive from airport, so, for us arriving at midnight, it was too far... We were very disappointed in the room. It smelled so terribly like mould that we ended up checking out early after two nights, instead of 4. Even when we left, the clothes we wore in that room smelled. Unfortunate! Wouldn't go back.
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインを担当してくれた男性スタッフの対応が丁寧でした。ホテルからウブド王宮まで徒歩20分、モンキーフォレストまでは40分くらいです。朝食は前日にフロントで選ぶスタイルで、ナシゴレン・ミーゴレン・卵料理・パンケーキから選べます。カットフルーツとジュースもあって美味しかったです。また泊まりたいです！
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet place, well worth commuting, walking or biking from Ubud town absolutely! Made's banana flour café next door is excellent!!
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Elena

Liked: Staff & service

Дёшево и скромно

Очень влажностей в номерах и плохо моют.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Elena

Так себе Отель

Номера в отеле не высыхают из-за влажности в туалете и душе, в котором деревянный пол, который не высыхает. Уборка слабая. Кресла на балконе были все в пыли. Дают всего 1 полотенце на человека, руки даже вытереть нечем. Очень скромный завтрак.
Stayed 3 nights in Jan 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Old school, Quiet and peaceful Room not to my expectations Food same choices every day
Stayed 5 nights in Dec 2018
Verified review

8/10 Good

Noah

Liked: Cleanliness, property conditions & facilities, room comfort
Schönes Hotel mit ruhiger Lage etwas ausserhalb vom Zentrum von Ubud. Mit dem Roller ist es ca. 10 min bis in die Stadt und sehr einfach zu erreichen. Zimmer sind schön und sauber und Frühstück ist auch lecker.
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place with very kind staff

Thank you for such a wonderful stay Mangosteen! The staff are all so lovely and accommodating. The breakfast and daily supper that they serve is very good. Would recommend!
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a perfect stay. The pool is really nice. Hotel is in a quiet area of Ubud and staff are super ncie!
Stayed 1 night in Nov 2018