"The hotel was perfect but we were there when earthquake happened and the staff were not trained what to do in case of emergency. They just ran into t ... " More
A day of pampering at DaLa Spa can include massages and body treatments. The restaurant, Brasserie Restaurant, serves Indonesian cuisine and is open for breakfast, brunch, lunch, and dinner. At the resort's own poolside bar, you can stop for a drink. Enjoy the gym, kids' swimming pool, and pool loungers as well as access to bike rentals. Business travelers can take advantage of a meeting room and a business center. Plus you'll find free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is available. There's also free valet parking, along with the convenience of an airport shuttle.
Places within a 30-minute walk of this 5-star Ubud City-Centre resort include Ubud Traditional Art Market and Campuhan Ridge Walk.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Alaya Resort Ubud - CHSE Certified offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Spa services, a library, and a terrace are also featured at the luxury Alaya Resort Ubud - CHSE Certified. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. This 5-star Ubud resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Alaya Resort Ubud - CHSE Certified offers 105 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
For a fee, guests can enjoy cooked-to-order breakfast daily.
Brasserie Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Alaya Resort Ubud - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.