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Best Western Crystal Palace Hotel

Property class: 4

Photo gallery for Best Western Crystal Palace Hotel

A buffet setup with various food items, including fruits, meats, and cheeses, displayed in clear containers.
A hotel room with a staircase, a bed, a desk, and a television.
A grand staircase with a black and white railing, leading to a red elevator.
The exterior of the Best Western Crystal Palace Hotel with a glass revolving door entrance, potted plants, and a clear view of the street.
A hotel lobby with a reception desk, seating area, and a large window providing natural light.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$143
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Via Nizza, 11, Turin, TO, 10125
  • Place, Via Roma
    ‪5 min walk‬
  • Place, Valentino Park
    ‪9 min walk‬
  • Place, Piazza San Carlo
    ‪11 min walk‬
  • Airport, Turin (TRN-Turin Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, bedside table, chair, desk, and a door leading to another room.

Standard Room, 1 Single Bed

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a television, and curtains.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a television.

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

A bedroom with a large bed, a headboard, a wall-mounted lamp, and a staircase.

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A hotel room with two single beds, a wooden floor, bedside tables with lamps, and a chair.

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a lamp, a television, and a chair.

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and an air conditioning unit.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a shower, a bed, a bedside table, and a window with curtains.

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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includes taxes & fees
24 Aug - 25 Aug
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About the area

Turin

Best Western Crystal Palace Hotel puts you in the heart of Turin, within just a 10-minute stroll of Via Roma and Monumento a Edmondo de Amicis. Highlights at this hotel include a gym, a bar/lounge and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include a snack bar/deli, express check-in and express check-out. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 4-property class San Salvario hotel, you'll be 7.6 km (4.7 mi) from Allianz Stadium.

What's nearby

  • Via Roma - 5 min walk - 0.4 km
  • Valentino Park - 9 min walk - 0.8 km
  • Valentino Castle - 11 min walk - 0.9 km
  • Piazza San Carlo - 11 min walk - 1.0 km
  • Egyptian Museum - 13 min walk - 1.1 km

Getting around

  • Turin (TPY-Porta Nuova Rail Station) - 3 min walk
  • Porta Nuova Station - 4 min walk
  • Turin International Airport (TRN) - 32 min drive

Restaurants

  • ‪Ristorante Guarini - ‬4 min walk
  • ‪Antica Pizzeria Da Michele - ‬7 min walk
  • ‪Old Wild West - ‬3 min walk
  • ‪Caffè Lagrange - ‬5 min walk
  • ‪La Conca - ‬4 min walk

About this property

Best Western Crystal Palace Hotel

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

WiFi is free in public spaces. A health club, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western Crystal Palace Hotel. For a fee, parking is available.

This 4-star Turin hotel is smoke free.

  • 60 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Best Western Crystal Palace Hotel offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets. Premium satellite televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Turin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • Uncovered parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Uncovered self-parking fee: EUR 25 per night
  • Nearby parking fee: EUR 25 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Crystal Torino
Mercure Palace
Mercure Torino Crystal Palace
Mercure Torino Crystal Palace Hotel
Mercure Torino Crystal Palace Hotel Turin
Mercure Torino Crystal Palace Turin
Torino Palace
Mercure Hotel Turin
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Turin
Best Western Crystal Palace
Best Crystal Hotel Turin
Best Western Crystal Palace Hotel Hotel
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Hotel Hotel Turin

Frequently asked questions

Is parking available at Best Western Crystal Palace Hotel?

Yep, Best Western Crystal Palace Hotel has an uncovered self car park for EUR 25 per night. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Crystal Palace Hotel?

As of 23 Aug 2026, prices found for a 1-night stay for 2 adults at Best Western Crystal Palace Hotel on 24 Aug 2026 start from AU$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Crystal Palace Hotel family-friendly?

You bet! With amenities such as a deli, as well as travel cots in the guestrooms, it's no surprise that Best Western Crystal Palace Hotel is a hit with families.

Does Best Western Crystal Palace Hotel serve breakfast?

Sure does, buffet brekkie is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Best Western Crystal Palace Hotel?

No, Best Western Crystal Palace Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Crystal Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Best Western Crystal Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 733 reviews
Rating 8 - Good. 317 out of 733 reviews
Rating 6 - Okay. 79 out of 733 reviews
Rating 4 - Poor. 9 out of 733 reviews
Rating 2 - Terrible. 8 out of 733 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely one night stay, rooms were spacious with large bed. Reception staff were lovely and friendly and very helpful.
Stayed 1 night in May 2026
Verified review

8/10 Good

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and very central
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Edmond

Liked: Cleanliness, staff & service
The location is good. But this is no ventilation. For staying at the 2nd floor, it is very noisy at night to open the window.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Darren

Liked: Cleanliness, staff & service
Great location nice clean hotel
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable room and staff was really courteous
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good place to stay
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

TAIZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient for train trip.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ana

Liked: Property conditions & facilities, room comfort
Excellent location, very clean, good breakfast, very good customer service
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and place to stay despite the noise and litter outside. Staff were super courteous and helpful, room was clean and cost extremely reasonable!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (right across the road from Porta Nuova train station. Easy walking distance to places of interest, bars, cafes, restaurants an a daily open air food market.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

VIVIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with American Standards
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in great location near porta nuova train station and the receptionist are very helpfull
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, right by the train station, friendly staff, very clean. Top notch European hotel!!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
First in Turin and this hotel checked all the boxes for an enjoyable stay.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Conveniently located.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Felino

Liked: Cleanliness, property conditions & facilities
Near the train station
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to Centre
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room, close to the train station.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

KERIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for being close to the railway station and walkable to central downtown Turin.
Verified review

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was perfect for my family of four. Had good options for shopping and restaurants, walking distance.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

franco

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lynsey Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, breakfasts, room, staff - everything. It was great!!!
Stayed 4 nights in Oct 2022
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Breakfast was great. Friendly staff. Walking distance to great shopping and sights
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice and pleasant stay.

The location of the hotel is very good. Close to the most attractions in Turino. Rooms are nice and spacious, bathroom are big and clean. All staff in rhe hotel very friendly and helpful, always serving you with the smile. Higly recommended.
Stayed 3 nights in Jul 2022