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Kimpton Aluna Tulum by IHG

4.5 star property
Luxury hotel with 2 outdoor pools and full-service spa

Photo gallery for Kimpton Aluna Tulum by IHG

Exterior
Point of interest
Bar (on property)
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Spa
The current price is AU$288
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780
  • Place, Jaguar Park
    ‪2 min walk‬
  • Place, Hunab Lifestyle Center
    ‪3 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed (Essential)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony (Essential)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds (Essential)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Mobility Accessible (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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About the area

Tulum

A luxury stay in Tulum awaits you at Kimpton Aluna Tulum by IHG. You'll be 2 km (1.3 mi) from Tulum National Park and 3.3 km (2.1 mi) from Tulum Mayan Ruins. Highlights at this hotel include in-room free WiFi, balconies and Smart TVs. .A day of pampering at Qi Ja´Spa can include massages and body scrubs. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 2 outdoor swimming pools, 24-hour gym and free pool cabanas plus access to free bike hire. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 4.5-property class Zama hotel include Gran Cenote and Cenote Manatí.

What's nearby

  • Jaguar Park - 2 min walk - 0.2 km
  • Hunab Lifestyle Center - 3 min walk - 0.3 km
  • Tulum National Park - 3 min drive - 2.5 km
  • Dos Aguas Park - 6 min drive - 2.5 km
  • Hospital de Tulum - 8 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 99 min drive

Restaurants

  • ‪Jasmine - ‬7 min walk
  • ‪Coco Cafe - ‬7 min walk
  • ‪Olio - ‬11 min walk
  • ‪Carl's Jr. - ‬6 min walk
  • ‪Rossina - ‬11 min walk

About this property

Kimpton Aluna Tulum by IHG

Luxury hotel with 2 outdoor pools and full-service spa
Kimpton Aluna Tulum by IHG offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness centre, and complimentary bicycles. You can enjoy a drink at the pool bar. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Kimpton Aluna Tulum by IHG. Free self parking and valet parking are available.

This 4.5-star Tulum hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2018
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
  • Bar by the pool
Kimpton Aluna Tulum by IHG offers 78 air-conditioned accommodations with iPod docking stations and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. 40-inch Smart televisions come with Netflix.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Qi Ja´Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is open daily.

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Wyndham Tulum
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 120 reviews
The price is AU$151
includes taxes & fees
11 Dec - 12 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 340 for adults and MXN 170 for children
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum by IHG Hotel
Kimpton Aluna Tulum by IHG Tulum
Kimpton Aluna Tulum an IHG Hotel
Kimpton Aluna Tulum by IHG Hotel Tulum

Frequently asked questions

What is the cancellation policy at Kimpton Aluna Tulum by IHG?

Kimpton Aluna Tulum by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Aluna Tulum by IHG?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Kimpton Aluna Tulum by IHG on 18 Dec 2025 start from AU$258.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Aluna Tulum by IHG?

Yep, Kimpton Aluna Tulum by IHG has a free self car park and free valet parking.

Are there any beaches close to Kimpton Aluna Tulum by IHG?

The closest beach to Kimpton Aluna Tulum by IHG is Playa Paraiso (1.9 km).

Is there a spa on site at Kimpton Aluna Tulum by IHG?

Yep, Qi Ja´Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Kimpton Aluna Tulum by IHG have a pool?

Kimpton Aluna Tulum by IHG has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Kimpton Aluna Tulum by IHG?

Kimpton Aluna Tulum by IHG features 2 outdoor pools, a full-service spa and free pool cabanas.

What makes Kimpton Aluna Tulum by IHG a romantic place to stay?

Couples spa treatments, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Kimpton Aluna Tulum by IHG.

Is Kimpton Aluna Tulum by IHG family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Kimpton Aluna Tulum by IHG is a hit with families.

Does Kimpton Aluna Tulum by IHG serve breakfast?

Sure does, buffet breakfast is offered daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Kimpton Aluna Tulum by IHG?

No, Kimpton Aluna Tulum by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Kimpton Aluna Tulum by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kimpton Aluna Tulum by IHG?

Furry friends are welcome at Kimpton Aluna Tulum by IHG, with food and water bowls on offer.

Kimpton Aluna Tulum by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 298 reviews
Rating 8 - Good. 55 out of 298 reviews
Rating 6 - Okay. 21 out of 298 reviews
Rating 4 - Poor. 6 out of 298 reviews
Rating 2 - Terrible. 9 out of 298 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

DR JESUS A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, super friendly staff

Great location, super friendly staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top-tier.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jul 2025

8/10 Good

Lakiesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Kimpton Aluna Tulum! Jonathan and Jesus at reception were super friendly and helpful, and Charlie at Parallel restaurant was kind and attentive. The hotel is clean, stylish, and relaxing. Only wish the balconies were more soundproof, as some guests were a bit loud. Overall, loved the service and vibe here!
Stayed 5 nights in Aug 2025

8/10 Good

TED

Stayed 1 night in Jul 2025

10/10 Excellent

Jamaya

Excellent!
Stayed 1 night in Jul 2025

6/10 Okay

Alberto

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Thu Nga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a pleasant stay at the Kimpton Aluna! The room is spacious, with 2 clean outdoor pools. I really appreciate that the bicycles are free so we can explore downtown Tulum and go to local restaurants. The receptionists were so helpful in recommending us cenotes and beaches to go to, which turned out to be the highlight of our trip. I'd definitely stay here again if I come back to Tulum.
Stayed 4 nights in Jun 2025

10/10 Excellent

Candace

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at this property! Our group came to celebrate a friend’s birthday and love the boutique, secluded feel of the hotel while also having direct access to food/nightlife. Everything we did was ~15 mins away. The on-site pool, bike rentals, restaurant, etc. were also really nice. Advice for future guests… - Bring your bug spray. The mosquitoes were pretty bad while we were there. To be fair, it had also rained our first day. - After booking, ask the hotel about shuttle service. They connected us with a family owned shuttle service who were initially only supposed to take us to and from the airport to the hotel, but they were so amazing that we ended up using their services for our entire trip. They’re a 24 hour company. 5 star experience with them.
Stayed 2 nights in Jun 2025

8/10 Good

Serenity

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing! They were so polite, friendly and delightful to have on the vacation property.
Stayed 4 nights in May 2025

10/10 Excellent

Araceli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service!!! If you’re looking to relax- this is the place to be! The only downside is you need to take a taxi to go to the beach and taxis are not the most budget friendly in Tulum. Other places near hotel with a doable short walk when it’s not too hot ir raining.
Stayed 5 nights in Jun 2025

10/10 Excellent

Julienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel and staff. I arrived in a mood. My suitcase was busted. My Airbnb had turned out to be crap. Juan greeted me in the driveway with a smile and a cool drink. They took care of my bags. I was shown to a very clean and comfortable room in moments. Staff came around to clean daily. Staying at the Kimpton was just the reset I needed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiana

Travelled with group
Liked: Cleanliness
It’s absolutely AMAZING!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria Longoria, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Yakini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! I will highly recommend to anyone who wants peace & relaxation.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fun experience the staff was amazing and the amenities were great. Also I was surprised by the 5 o'clock happy hour with drinks and treats. I recommend staying on the first floor near pool. Overall, I look forward to staying at that location on future visit.
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that the staff was super friendly and helpful on everything you can possibly needed during my stay. The Place was clean and it was just a wonderful place to stay in Tulum.
Stayed 5 nights in May 2025

10/10 Excellent

Neacail

Stayed 3 nights in May 2025

10/10 Excellent

Tamika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for my first time in Mexico!
Stayed 3 nights in May 2025

10/10 Excellent

veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Amenities
Excellent location and staff is very friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences I’ve ever had. While they don’t have every amenity in the world, they have what you need. They are such amazing people, running an absolutely stunning hotel. Special mentions to Jesus and Ricardo for being so accommodating, resourceful and knowledgeable about Bacalar and all of its wonders. Not only will I come back, I’ll try and do it as soon as possible.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very polite and service from all areas were fantastic! I will miss my favorites for sure ! The hotel is very peaceful and lives up to expectations. I will return and recommend to others !
Stayed 7 nights in Apr 2025

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome boutique hotel. Great pool!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ingrid, Maybrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back!
Stayed 3 nights in Mar 2025