Sheraton Tucson Hotel and Suites

3.5 star property
Hotel in Tucson with full-service spa and free breakfast

Photo gallery for Sheraton Tucson Hotel and Suites

Meeting facility
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Hot tub
  • Room service
  • Bar
The current price is AU$169
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
5151 E Grant Rd, Tucson, AZ, 85712
  • Tucson Botanical Gardens
    ‪3 min drive‬
  • Park Place Mall
    ‪5 min drive‬
  • University of Arizona
    ‪7 min drive‬
  • Tucson, AZ (TUS-Tucson Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 2 Double Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Club Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

Presidential Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
  • 71 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Mountain View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, Multiple Beds, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Double Beds

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 882 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

8.8 out of 10
Excellent
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Tucson

At Sheraton Tucson Hotel and Suites you'll be 2 km (1.2 mi) from San Pedro Chapel and 2 km (1.3 mi) from Fort Lowell Museum. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Glowbal, serves Regional cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and Hot tub as well as access to bike hire. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Free buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Tucson hotel include University of Arizona and Davis-Monthan Air Force Base.

What's nearby

  • Tucson Botanical Gardens - 3 min drive - 2.3 km
  • Park Place Mall - 5 min drive - 4.9 km
  • University of Arizona - 7 min drive - 6.9 km
  • Reid Park Zoo - 9 min drive - 8.0 km
  • Davis-Monthan Air Force Base - 10 min drive - 8.3 km

Getting around

  • Tucson Station - 15 min drive
  • Tohono Transit Center - 16 min drive
  • Tucson International Airport (TUS) - 22 min drive

Restaurants

  • ‪Roadhouse Cinemas - ‬9 min walk
  • ‪Dutch Bros Coffee - ‬14 min walk
  • ‪The Quesadillas - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Trident Grill II - ‬2 min drive

About this property

Sheraton Tucson Hotel and Suites

Hotel in Tucson with full-service spa and free breakfast
Sheraton Tucson Hotel and Suites offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Tucson Hotel and Suites. Free self parking is available.

This 3.5-star Tucson hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1988
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Tucson Hotel and Suites offers 216 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and massages. The spa is open selected days.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Glowbal
  • Grab & Go Cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 27 June 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 5 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and a deadbolt lock in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Tucson
Sheraton Tucson
Sheraton Tucson Hotel
Tucson Sheraton
Tucson Sheraton Hotel
Sheraton Tucson Hotel Tucson
Sheraton Tucson Suites Tucson
Sheraton Tucson Hotel and Suites Hotel
Sheraton Tucson Hotel and Suites Tucson
Sheraton Tucson Hotel and Suites Hotel Tucson

Frequently asked questions

What is the cancellation policy at Sheraton Tucson Hotel and Suites?

Sheraton Tucson Hotel and Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Tucson Hotel and Suites?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Sheraton Tucson Hotel and Suites on 22 Sept 2025 start from AU$168.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Tucson Hotel and Suites?

Yep, Sheraton Tucson Hotel and Suites has a free self car park.

Is there a spa on site at Sheraton Tucson Hotel and Suites?

Yep, there is an onsite spa at Sheraton Tucson Hotel and Suites. You'll enjoy services like deep-tissue massages.

Does Sheraton Tucson Hotel and Suites have a pool?

Sheraton Tucson Hotel and Suites has an outdoor pool.

What makes Sheraton Tucson Hotel and Suites a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Sheraton Tucson Hotel and Suites.

Is Sheraton Tucson Hotel and Suites family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Tucson Hotel and Suites is a hit with families.

Does Sheraton Tucson Hotel and Suites serve breakfast?

Yep, our guests enjoy the free buffet breakfast here! Available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Sheraton Tucson Hotel and Suites?

No, Sheraton Tucson Hotel and Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Tucson Hotel and Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone? The property will be renovating its bar from June 27 2025 until September 30 2025 (completion date subject to change).

What time are check-in & check-out at Sheraton Tucson Hotel and Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Sheraton Tucson Hotel and Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 507 out of 1004 reviews
Rating 8 - Good. 216 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 82 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room itself was clean but the hallway carpet was noticeably worn or in need deep cleaning. Construction this visit could have contributed to this Earlier visits and different roomocation did not have these issues
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 3 nights in Jun 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Prices and location
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Stayed 2 nights in Jun 2025

4/10 Poor

Roxanne

Disliked: Staff & service, property conditions & facilities, room comfort
The room was cleam but the common area (carpet) needed work
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room itself was not bad and had been renovated recently. No real issue there, but everything else at this site is very worn and dated. The hallway carpets were dirty and stained and we walked down several hallways and they were all equally as stained and dirty. The paint on building is worn, roof tiles, cracked and missing, common area around the pool was dirty. Breakfast was OK, but certainly not good, including the coffee. Pool was OK and clean, fitness room was OK, but towel rack had water damage. The entire property is just worn and dated, but for the price it was just OK, but certainly not good!
Stayed 2 nights in Jun 2025

10/10 Excellent

Bryce

Great
Stayed 1 night in Jun 2025

10/10 Excellent

Lynne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was walking distance to IHop .than that I don't have anything to talk about bad about the property , everything was great especially the pool and the hot tub.
Stayed 2 nights in Jun 2025

6/10 Okay

sharon

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy In our staying at Sheraton we need a hotel close to TMC labor and delivery and is very convenient and comfortable
Stayed 3 nights in Jun 2025

10/10 Excellent

Abelardo

Stayed 1 night in Jun 2025

6/10 Okay

Lina

Disliked: Property conditions & facilities
Not good
Stayed 1 night in May 2025

6/10 Okay

Orapan

Travelled with group
Liked: Cleanliness, staff & service
It is okay hotel .
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

8/10 Good

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and breakfast buffet
Stayed 4 nights in May 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved our whole stay
Stayed 1 night in May 2025

10/10 Excellent

Andres

Stayed 1 night in May 2025

2/10 Terrible

Ashley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We selected Sheraton due to their good reputation. Upon showing up, their parking lot was infested with homeless people doing drugs in the open. We proceeded to checkin. They gave us the keys to our room and sent us around to the backside of the building. Upon check-in, they told us there were only first floor rooms available. We went to find our room and the keys would not only not open the building access, but they would not open the hotel room door. A hotel employee passed by and let us in to our room where we found blood on our bedsheets. We called the front desk multiple times with no answer. So I went down to the lobby and the hotel lobby was being raided by about 10 police officers. She made me wait about 10 minutes and then offered me a fourth floor room… which she told us upon check-in was not available…. We accepted, even though it was a downgrade with 2 “Queen size” Beds. We went to the room and you could smell the smell from the hallway as you open the door. Upon walking into the room, there were 2 full-size beds, not even queens. The smell permeated the room and was completely unbearable. We contacted the hotel front desk again, but no answer. Showed up at the front desk. I put my room keys and phone on the counter as I was speaking to her and she confiscated my room keys and refused to give them back saying we could sleep in the lobby if we wanted to talk to a manager in the morning, so we left. No refund issued. Had to pay for 2 hotels for 1 stay. NIGHTMARE
Blood on the sheets. The hotel staff member who let us in, saw this and even said it was disgusting and we should be moved to another room.
Greasy smudges on the front door of the room
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place near TMC

The staff is always friendly and the rooms are clean. The hotel is older and they're doing some renovations/modernization here and there. The Glowbal restaurant staff is very nice and the service is great, but the food is nothing special. It's a great place to stay if you have family at TMC as it's within walking distance. It's not perfect, but I'll definitely stay there again.
Stayed 1 night in May 2025

4/10 Poor

gloria

Travelled with family
Disliked: Cleanliness
We changed rooms 3 times. First room had bugs in sofa bed. 2nd room toilet handle was broken and room was hot. 3rd room sofa had stains on cushions but we stayed in room because it was late and we were tired of changing rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Micheal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Very nice! The staff in the globall were exceptional!
Stayed 1 night in May 2025

10/10 Excellent

Vicki

Stayed 1 night in May 2025

6/10 Okay

Brian

Stayed 1 night in May 2025