6/10 Okay
Mark
14 Feb 2024
Liked: Staff & service
Disliked: Cleanliness
It was on the more affordable side for Tucson. They upgraded us to a suite without asking, likely due to a lot of availability. However, we were pretty disappointed with the cleanliness of the room. We didn’t say anything that night because we were so tired. But we did voice our concerns the next morning checking out. She was friendly and listened. We weren’t looking to get anything out of it, just trying to help them understand so hopefully it doesn’t happen to the next person. Examples - no toilet paper on holder, no Kleenex in holder, pet hair all over couch, trash still on top of bench, toilet didn’t flush properly, really grimy around base of toilet, stuff on floor in kitchenette. It was obviously cleaned because there was total evidence of cleaning crew - freshly folded towels and newly made bed, etc. Just really lacking in quality control!
Mark
Stayed 1 night in Feb 2024