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Shangri-La Rasa Ria, Kota Kinabalu

5.0 star property
Beachfront resort with 5 restaurants and 2 outdoor pools

Photo gallery for Shangri-La Rasa Ria, Kota Kinabalu

2 outdoor pools, pool umbrellas, pool loungers
Property video
Garden Executive Suite (King)
1 bedroom, in-room safe, desk, laptop workspace
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
The current price is AU$213
includes taxes & fees
27 Nov - 28 Nov

Explore the area

View map
Pantai Dalit, Kota Kinabalu, Tuaran, Sabah, 89208
  • Place, Dalit Bay Golf & Country Club
    ‪5 min walk‬
  • Place, Dalit Beach
    ‪8 min walk‬
  • Place, Nexus Golf Resort Karambunai
    ‪33 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪46 min drive‬

Room options

View all photos for Garden Deluxe Seaview (King)

Garden Deluxe Seaview (King)

Garden Deluxe Seaview (King)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Seaview (Twin)

Hair dryer, bathrobes, slippers, bidet

Garden Deluxe Seaview (Twin)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Deluxe (King)

Garden Deluxe (King)

Garden Deluxe (King)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe (Twin)

1 bedroom, in-room safe, desk, laptop workspace

Garden Deluxe (Twin)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Deluxe Family Room

Garden Deluxe Family Room

Garden Deluxe Family Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 36 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Junior Garden View Suite (King)

1 bedroom, in-room safe, desk, laptop workspace

Ocean Junior Garden View Suite (King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Garden View

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 2 Single Beds, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 90 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Executive Suite (King)

1 bedroom, in-room safe, desk, laptop workspace

Garden Executive Suite (King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Free minibar items
  • 73 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Superior Rainforest (King)

1 bedroom, in-room safe, desk, laptop workspace

Garden Superior Rainforest (King)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Superior Rainforest (Twin)

1 bedroom, in-room safe, desk, laptop workspace

Garden Superior Rainforest (Twin)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite (Family Room)

Junior Suite (Family Room)

Junior Suite (Family Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Free minibar items
  • 180 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Wing Speciality)

Suite (Garden Wing Speciality)

Suite (Garden Wing Speciality)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Free minibar items
Flat-screen TV
  • 108 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

About the area

Tuaran

At Shangri-La Rasa Ria, Kota Kinabalu, you'll be 0.4 km (0.2 mi) from Dalit Beach and 15.5 km (9.6 mi) from Upside Down House. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The family restaurant, Kozan Teppanyaki, serves Japanese cuisine and is open for lunch and dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site golf course and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning a free buffet breakfast is served. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this Tuaran resort, you'll be 17.5 km (10.9 mi) from Tamparuli Suspension Bridge.
View more Resorts in TuaranOpens in a new window

What's nearby

  • Dalit Bay Golf & Country Club - 5 min walk - 0.4 km
  • Dalit Beach - 8 min walk - 0.7 km
  • Tuaran Crocodile Farm - 4 min drive - 3.1 km
  • 1Borneo Hypermall - 28 min drive - 22.1 km
  • Nexus Golf Resort Karambunai - 33 min drive - 22.6 km

Getting around

  • Tanjung Aru Station - 36 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 53 min drive

Restaurants

  • ‪Fat Famous - ‬5 min drive
  • ‪D'safinah Cafe - ‬8 min drive
  • Gerai Lokan Panggang & Kelapa Bakar
  • ‪Our Land Eco Farm - ‬10 min drive
  • ‪Penghujung Rindu Sinalau Bakas - ‬12 min drive

About this property

Shangri-La Rasa Ria, Kota Kinabalu

Beachfront resort with 5 restaurants and 2 outdoor pools
Some rates at Shangri-La Rasa Ria, Kota Kinabalu are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Shangri-La Rasa Ria, Kota Kinabalu, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this Tuaran resort.

  • 494 guestrooms or units
  • 6 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Built in 1996
  • Buffet breakfast (free)
  • Karaoke
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar on the beach
  • Bar by the pool
Shangri-La Rasa Ria, Kota Kinabalu offers 494 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. This Tuaran resort provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, slippers, bidets and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Massages on the beach
Nexus Resort & Spa Karambunai
  • On private beach
  • Pool
  • Breakfast included
  • Spa
3.9 out of 5, Good, 782 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:00 AM to 8:00 PM at scheduled times
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Coffee Terrace
  • Kozan Teppanyaki
  • Oceano Modern Grill
  • Tepi Laut
  • The Eighth

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf clubs/equipment
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Karaoke
  • Kayaking
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Rock climbing
  • Sailing
  • Surfing/bodyboarding
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Rasa Ria, Kota Kinabalu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 237.6 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 237.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, Apple Pay, Boost, DuitNow, MaybankPay, Samsung Pay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, mobile payments, Alipay, Apple Pay, Boost, DuitNow and MaybankPay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Shangri-La's Rasa Ria
Shangri-La's Rasa Ria Resort
Shangri-La's Rasa Ria Resort Tuaran
Shangri-La's Rasa Ria Tuaran
Shangri La's Rasa Ria Resort Spa
Shangri-La Rasa Ria, Kota Kinabalu Resort
Shangri-La Rasa Ria, Kota Kinabalu Tuaran
Shangri-La Rasa Ria, Kota Kinabalu Resort Tuaran

Frequently asked questions

What is the cancellation policy at Shangri-La Rasa Ria, Kota Kinabalu?

Shangri-La Rasa Ria, Kota Kinabalu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Rasa Ria, Kota Kinabalu?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Shangri-La Rasa Ria, Kota Kinabalu on 27 Nov 2025 start from AU$213.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Rasa Ria, Kota Kinabalu?

Yep, Shangri-La Rasa Ria, Kota Kinabalu has a free self car park.

Are there any beaches close to Shangri-La Rasa Ria, Kota Kinabalu?

Yep, Shangri-La Rasa Ria, Kota Kinabalu is a short 5-minute walk from Dalit Beach. Fun beach activities include volleyball, body boarding and kayaking. You can also find boat tours.

Is there a spa on site at Shangri-La Rasa Ria, Kota Kinabalu?

Yep, there is an onsite spa at Shangri-La Rasa Ria, Kota Kinabalu. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Shangri-La Rasa Ria, Kota Kinabalu have a pool?

Shangri-La Rasa Ria, Kota Kinabalu has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Shangri-La Rasa Ria, Kota Kinabalu have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Shangri-La Rasa Ria, Kota Kinabalu?

Shangri-La Rasa Ria, Kota Kinabalu features a private beach, 2 outdoor pools and a full-service spa.

Is Shangri-La Rasa Ria, Kota Kinabalu family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Rasa Ria, Kota Kinabalu is a hit with families.

Does Shangri-La Rasa Ria, Kota Kinabalu serve breakfast?

Sure does, complimentary buffet breakfast is on offer daily.

Is there a free airport shuttle available at Shangri-La Rasa Ria, Kota Kinabalu?

Yep, there's a free airport shuttle that runs from 10:00 AM - 8:00 PM at scheduled times.

Is there a bar or restaurant at Shangri-La Rasa Ria, Kota Kinabalu?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Rasa Ria, Kota Kinabalu?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Rasa Ria, Kota Kinabalu?

No, pets and service animals are not allowed.

Is there a golf course on site at Shangri-La Rasa Ria, Kota Kinabalu?

Yep, Shangri-La Rasa Ria, Kota Kinabalu has an 18-hole golf course. Golf lessons, golf clubs and a golf pro shop are available.

Reviews

Shangri-La Rasa Ria, Kota Kinabalu Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 700 out of 1002 reviews
Rating 8 - Good. 212 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

Reviews

10/10 Excellent

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday, great hotel and always super helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Pui Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only recommendation would be for the Japanese restaurant to use less garlic when making the fried rice. The breakfast buffet and dinner buffet offered a large variety of choices-fresh and delicious. We recommend a stay in an ocean view suite for couples who plan to visit. It offered an outdoor soak tub to allow one to watch the sun set into the sea. Little things made the differences at the Shangri-La Rasa Ria: • cold face towel when sitting by the pool • family friendly pools and activities for those travelling with little munchkins • accessibility friendly • located right on the sandy beach • multiple pillow options - AMAZING! • laundry service at an amazing price • a thank-you note from the room attendants sealed the deal on the day of check-out Service was excellent from the moment we arrived to the sad moment when we had to leave. Looking forward to another stay soon!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Zachary, Lantau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Our kids had a great time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Vanesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Depressing bathrooms , hotel great otherwise

After a terrible check-in process (lack of training) the hotel was great . One thing though the bathrooms are depressing and tired .
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2025

8/10 Good

MOHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Lucas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK stay for the value

I booked stay in the hotel for 3 nights. The hotel was nice, comfortable, staff very kind and helpful and clean (unlike surrounding areas and beach). I had 3 main observations that ruined my experience. First was the laundry service, which damaged my linen shirt. Luckily I was offered compensation. Second was the food, which I would rate 4/10. Third is that you can’t really bath in the sea and there is waste laying around the beach. I think for the money it’s not the best, but only OK.
Stayed 3 nights in Jul 2025

8/10 Good

Sahara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service

We were there for hubby's 50th birthday. We had the Ocean View Suite and it had a great view. The room was somewhat dusty which is not gr8 for my asthmatic husband, but the Housekeeping Manager, Wong Syen, took care of that. He also coordinated with his colleagues at the teppanyaki restaurant to throw for my husband a surprise celebration. Its really wonderful how service-oriented the staff is
Stayed 4 nights in Jun 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow, just wow.

Wonderful resort with incredible staff who made us feel special and very comfortable. Beatiful grounds, great pool area, restaurants were all lovely. I genuinely can’t fault this experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2025

10/10 Excellent

Jose L, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, well kept, super friendly staff. Good value
Stayed 4 nights in Jun 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay, although the Friday traffic. To get there was terrible ( no fault of the hotel)
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose Angelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water issue resolved
Stayed 3 nights in May 2025

10/10 Excellent

HAU LING

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

zoe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with an incredible reserve on site. There are so many beautiful positives about this resort. The staff are warm and friendly. We stayed in the garden executive suite which was great for us as as a family with 2 small children. The room was large with beautiful decor. The kids pool area was great for both kids (5 8). The kids club is included in stay and had several activities but neither of my children wanted to take part. There are several chargeable water ports and free use of kayaks and bodyboards each day. There is a dedicated games area with several board games and food ball tables etc. The highlight is the amazing reserve - several walks and tours take place with the knowledgable staff. We took the sunrise breakfast which was incredible. Breakfast is great with a huge variety and dedicated kids area. The only downside to the resort is the price of food for both lunch and dinner. This is incredibly pricey and you can easily spend £150 on dinner for a family of 4 (without alcohol). If we were to book again I would definitely get an all inclusive rate. Service for lunch and dinner is also quite slow which can be frustrating at times. However we would return in a heartbeat and would heartily recommend.
Stayed 6 nights in Apr 2025

10/10 Excellent

Haris

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The resort is nestled in a quiet part of Sabah far away from city noise. It’s an idyllic place to be whether you’re there with family like us or if you want to go there for a couple’s getaway. The beach is really nice where you can have fun water sport activities. The staff are great and will always find a way to keep your holidays stress free and memorable. A few notes for the management. The building is showing a bit of age. I’d recommend the hotel to update the doors, wooden furniture and carpets in particular as they are showing signs of wear. The hotel particularly needs to clean the beach all the way across and not just in the front of the hotel. We had to turn back from our walk after a few minutes as it appeared that nobody was cleaning the beach to the right of the property.
Stayed 4 nights in Apr 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but very expensive for food and
Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 7 nights in Dec 2024

10/10 Excellent

Thiam Kin

Stayed 3 nights in Mar 2025

10/10 Excellent

Enid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the beach. very nice
Stayed 3 nights in Feb 2025

8/10 Good

sunghak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of women celebrating our 40th birthday’s. From the moment we arrived, the staff for so kind and welcoming. The resort is beautifully located. The pool was amazing and the food and drinks were superb. We tried a bit of everything- from hiking the reserve, SUP pool yoga, beach volleyball, karaoke, waterslides, the day spa…we decided to upgrade our rooms for the last couple days and made use of the Ocean View Rooms which have a bath on the balcony. We met Fiona the General Manager and she ensured the staff went above and beyond for us and organised a special dinner and breakfast. I honestly couldn’t fault anything and I keep telling everyone how much we loved every second. I cannot wait to go back. Thank you again for everything!!
Stayed 7 nights in Feb 2025