Belmond - accommodation in Trappitello

We loved staying at Una. It is an absolutely beautiful place and we had a wonderful room with a spectacular view. The hotel could use some update but other than that, it was fabulous. The shuttle wasnt as convenient as we would have liked and other transportation options are limited and taxi is expensive.

This was an incredible stay. The views are phenomenal everywhere on the property. Breakfast was also one of the best I’ve had in Italy with a ton of options. The pool view is incredible and the staff does everything to make the stay perfect.

Really great property and enjoyed our visit at the Mazzarò Sea Palace. Big shout out to Carmen from housekeeping that took extra good care of us and Salvatore on the beach who made things perfect! Loved the place so much! One thing I think people should know about when you travel to nice hotels in Sicily and this one in particular. They now add 15% gratuity and mention it as optional if you eat at the restaurants. Additionally, upon check out, they sum up a tip of 5 percent of total bill for a tip for all the staff. In essence you tip on top of tips. You can opt out of that or select another amount but it would be great if it was advised upfront as I’ve grown accustomed to tipping staff directly or house keeping directly. One then finds themself tipping at lunch/dinner then again having an amount pegged at end of stay by the property. They then tell you it’s optional. Not sure if the staff receives or if it goes to the top of the chain. Overall great stay but people should know about gratuity being baked in or proposed in final bill.