Trân Châu Holiday Packages

Clean room, Very kindly staff and excellent breakfast

We arrived at 10 pm, and had to wait for 20 minutes for the room to be ready. Room was okay, but the carpet was not clean at all. The person who showed us the room walked inside the room on the carpet with his shoes on, which was totally deficient of training and totally inappropriate. We chose not to use the tub at all due to no confidence in the hygiene.

Staff were friendly and extremely helpful. Fantastic breakfast and great location in Old Quarter. Highly recommend!

I had a really great stay at Signature du Lac. The staff were amazing, the property was lovely, and the food was excellent. I had dinner served at the rooftop bar, which was a nice touch. Breakfast was incredible, and the afternoon tea is definitely worth trying too. I also got a complimentary room upgrade, which was a lovely surprise. The room was wonderful! I’d recommend booking a room with a window, as some rooms don’t have one (this is clearly mentioned when booking). My only complaint would be the 4% surcharge for credit card payments. I noticed this at other hotels in Hanoi too, but I think it’s unnecessary and something they should reconsider. Other than that, I really can’t fault the place. They seem to get everything right, and I’d happily stay here again!