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4.6 out of 5

"Fantastic place. The room is immaculate and the people really friendly " More

By a verified traveller on Mon 03 Aug 2020

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Hotel Description

At Tropical Palms you'll be within just a 10-minute stroll of Picnic Bay Beach and Magnetic Island Golf Course. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

All 12 rooms feature LED TVs, coffee/tea makers, and ceiling fans. Kitchenettes come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Weekly housekeeping is available.

This motel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, a picnic area, and tour/ticket assistance. There's also the convenience of free self parking.

With a stay at this 3.5-star Picnic Bay motel, you'll be 18.4 km (11.4 mi) from Magnetic Island Ferry Terminal.

Queen Bed With Sofa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$130* Per night/room 6 Aug. - 7 Aug.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room (2 Adults, 2 Children)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Tropical Palms ratings based on 61 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tropical Palms

Everyone (35) Couples (12) Family (13)
5 out of 5
Fantastic place. The room is immaculate and the people really friendly

Posted by on 3 Aug. 2020

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Comment from Hotel Management

3 Aug. 2020 by Jen

Thanks very much for the 5 star review. We're glad you enjoyed your stay with us. Best regards, Jen McKenna

4 out of 5
A simple, clean and affordable place just a short walk to the beach and a pub. The grassed area with BBQ and seating near the pool was great.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Jen

Thank you for your comments. We're glad you enjoyed your stay. Regards, Jen and Rob

5 out of 5
Location was perfect, 2 minute walk to a very beautiful beach, picnic bay is very picturesque. Tropical Palms was very comfortable, everything I needed and a relaxing place to be. Jen and Tob very helpful, friendly and approachable.

Posted by , from Picnic bay on 7 Nov. 2019

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Comment from Hotel Management

8 Nov. 2019 by Jen

Hi Amanda.....thank you for your comments, we appreciate the kind words. So glad that you feel comfortable and relaxed. All the best, Jen and Rob

5 out of 5
Very clean and comfortable rooms in a lovely location. Picnic Bay is a bit more quiet than other areas on the island but still has a beautiful beach, a pub, a wood fired pizza place and a café with the best food we had during our stay. As far as the staff go we wish we could give them a 6 out of 5 for their helpfulness (they'll pick you up and drop you off at the ferry) and friendliness. They even have 4 wheel drive hire and a very good rate.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Jen

Hi there.....it means a lot when people say nice things about us, so thanks very much for your lovely comments. We're really glad you enjoyed your stay. Best regards, Jen and Rob

5 out of 5

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Jen

Thanks very much for your feedback. All the best, Jen and Rob

5 out of 5
Liked everything. Outstanding place, friedly owners, highly recommended

Posted by on 19 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by Jen

Hi there.....thanks so much for the lovely feedback, we're happy you enjoyed your stay. Come again!! All the best, Jen and Rob

5 out of 5
Rob and Jen were super helpful - thanks guys. Location was great.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Jen

Thanks for the kind words, please come again. All the best, Jen and Rob

4 out of 5
Quiet and comfortable with all needs in the room. Hospitality if owners very good

Posted by on 8 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Jen

Hi there.....thanks for your feedback. We're glad you enjoyed your stay. Regards, Jen and Rob

5 out of 5
Absolutely lovely staff and very well accommodating! Great location, nice room, clean and tidy. Extremely friendly staff :)

Posted by on 27 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Jen

Thank you for your very kind comments. We hope you'll come again. Best regards, Jen and Rob

5 out of 5

Posted by on 25 Feb. 2019

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Comment from Hotel Management

14 Apr. 2019 by Jen

Thank you

Property Features

As a guest of Tropical Palms, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. Tropical Palms also features a garden, a picnic area, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Picnic Bay motel.

  • 12 guestrooms or units
  • Towels for the beach
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Townsville, QLD (TSV) (23.9 km / 14.9 mi)
  • Parking: Free self parking

Room Amenities

Tropical Palms offers 12 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Picnic Bay motel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

  • In-room kitchenette
  • LED television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer available
  • Safe
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropical Palms Motel Magnetic Island
  • Tropical Palms Magnetic Island
  • Tropical Palms Motel Picnic Bay
  • Tropical Palms Picnic Bay
  • Tropical Palms Motel
  • Tropical Palms Picnic Bay
  • Tropical Palms Motel Picnic Bay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.