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Serenity on Magnetic

4-star property
16 - 20 Yule Street, Picnic Bay, QLD 1800 796 370
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3.8 out of 5
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See all 35 Wotif Reviews

"Peaceful, quiet. relaxing, everything you need is there " More

By a verified traveller on Tue 25 Jun 2019

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Hotel Description

At Serenity on Magnetic, you'll be 0.1 km (0.1 mi) from Magnetic Island National Park and 11 km (6.8 mi) from Radical Bay. Highlights at this property include an outdoor swimming pool, and in-room kitchens and private pools.

You can enjoy a flat-screen TV with a DVD player, and each apartment features free WiFi, a furnished patio, and a sofa bed. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Premium bedding and a down comforter invite a good night's rest. A living room, a coffee/tea maker, and a ceiling fan are also available. Housekeeping is available on request.

With a stay at this 4-star Picnic Bay property, you'll be 11.8 km (7.3 mi) from Horseshoe Bay Beach and 18.4 km (11.4 mi) from Magnetic Island Ferry Terminal.

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Serenity on Magnetic ratings based on 35 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Serenity on Magnetic

Everyone (8) Couples (10) Family (17)
5 out of 5
Peaceful, quiet. relaxing, everything you need is there

Posted by on 25 Jun. 2019

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4 out of 5

Nice, spacious units and lovely staff

Stayed for two nights, room was very clean and spacious. Staff were very welcoming and helpful. Great location close to the jetty

Posted by , from Townsville on 29 Oct. 2017

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Comment from Hotel Management

17 Nov. 2017 by Moira

Thank you Kiara, we loved having you :-)

5 out of 5

Awesome

Very friendly staff , spotless clean .an nice place to be.

Posted by , from Cairns on 8 Jul. 2017

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3 out of 5
Picnic Bay was a wonderful location. Relaxing stay, but unit was not cleaned at all during our stay. We had to ask for every thing eg. toilet paper, bin liner and even fresh towels.

Posted by on 18 Jul. 2016

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2 out of 5

Room & Pool unclean, bad condition & fridgenotwork

Apartment in bad condition, no upkeep, fridge/freezer didn't work at all, unclean and coachroach poo in all cabinets. Pool area a dangerous hazard with decking nails exposed. Nice man that ran/ owned place but very disappointed with accomodation. Area has nice beach, one pub ( good food) but no other stores for basics(bread, milk etc)

Posted by , from Sydney on 29 Sep. 2015

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Comment from Hotel Management

31 May 2016 by Manager

Very sorry to hear of your disappointment, we have changed cleaners and they have upgraded the units via new carpet and furniture. There are 3 supermarkets on the Island and a bakery.

3 out of 5
Location: Near transport
Facilities: Basic; Value: Average price; Service: Lacking; Cleanliness: Clean;

Posted by , from Australia - NT - Darwin on 14 Jan. 2015

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4 out of 5
Pros: 2 min walk from great beach and top class restaurant /pub. close to Island Bus transport also
Cons: Guest bbq very old and unsafe/unheigenic. Full kitchen did not include an oven. just a mircorwave and 2 burner cooktop
Facilities: Tired, Nothing special, guest BBQ a joke;

Posted by , from Australia - QLD - Brisbane on 28 Dec. 2014

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3 out of 5
Pros: Handy location to Picnic Bay.
Cons: Smelly rubbish bins at entrance to facility. Poor signage and bare minimum of lighting Asked to turn off lights and not encouraged to use air con.
Location: Reasonable access, Poor signage unwelcoming
Facilities: Shabby, Run-down, Bare minimum, needs upgrading; Value: Average price, unimpressive; Service: Below average, Lacking, Manager "past it"; Cleanliness: Clean, Shower head dreadful; Would not recommend this accommodation to anyone. Were asked if we were up an hour prior to check out time, in spite of there being no other guests.

Posted by , from Australia - QLD - Townsville on 31 Oct. 2014

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5 out of 5
Pros: Comfortable and peaceful
Cons: Nothing

Posted by , from Australia - TAS - Regional TAS on 25 Oct. 2014

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4 out of 5
Pros: Home cooked muffins on our first morning
Picnic bay is very quiet

Posted by , from Australia - NSW - Regional NSW on 22 Oct. 2014

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About the Serenity on Magnetic

Location 16 - 20 Yule Street, Picnic Bay, QLD 4819

Property Features

Serenity on Magnetic offers its guests an outdoor pool. Event space at this apartment measures 0 square feet (0 square meters). Free self parking is available.

  • 7 guestrooms or units
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Front desk (limited hours)

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Townsville, QLD (TSV) (23.9 km / 14.9 mi)
  • Parking: Free self parking

Room Amenities

Serenity on Magnetic offers 7 air-conditioned accommodations with private pools and DVD players. Rooms open to furnished patios. Accommodations have separate living rooms and are furnished with double sofa beds. Beds feature down comforters and premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • Private pool
  • In-room kitchen
  • Private patio (furnished)
  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 4 PM. If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 4 PM.
Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Service animals are allowed
  • Debit cards
  • Staffed front desk
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: AUD 50.00 per day
  • Rollaway bed fee: AUD 75.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magnetic Island Holiday Units Apartment
  • Serenity Magnetic Apartment
  • Serenity Magnetic Apartment Picnic Bay
  • Serenity Magnetic Picnic Bay
  • Serenity Magnetic
  • Serenity on Magnetic Apartment
  • Serenity on Magnetic Picnic Bay
  • Serenity on Magnetic Apartment Picnic Bay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.