3.8 out of 5

"Stayed for two nights, room was very clean and spacious. Staff were very welcoming and helpful. Great location close to the jetty " More

By a verified traveller on Sun 29 Oct 2017

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Hotel Description

At Serenity on Magnetic, you'll be 18.4 km (11.4 mi) from Magnetic Island Ferry Terminal. Highlights at this property include an outdoor swimming pool, and in-room kitchens and private pools.

You can enjoy a flat-screen TV with a DVD player, and each apartment features a furnished patio, a sofa bed and a living room. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Premium bedding and a down comforter invite a good night's rest. A coffee/tea maker, a ceiling fan and a hairdryer are also available.

Places within a 15-minute drive of this 4-star Picnic Bay property include Magnetic Island Golf Course and Magnetic Island National Park.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$117 per night

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Serenity on Magnetic ratings based on 34 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Serenity on Magnetic

Everyone (7) Couples (10) Family (17)
4 out of 5

Nice, spacious units and lovely staff

Stayed for two nights, room was very clean and spacious. Staff were very welcoming and helpful. Great location close to the jetty

Posted by , from Townsville on 29 Oct. 2017

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Comment from Hotel Management

17 Nov. 2017 by Moira

Thank you Kiara, we loved having you :-)

5 out of 5

Awesome

Very friendly staff , spotless clean .an nice place to be.

Posted by , from Cairns on 8 Jul. 2017

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3 out of 5
Picnic Bay was a wonderful location. Relaxing stay, but unit was not cleaned at all during our stay. We had to ask for every thing eg. toilet paper, bin liner and even fresh towels.

Posted by on 18 Jul. 2016

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2 out of 5

Room & Pool unclean, bad condition & fridgenotwork

Apartment in bad condition, no upkeep, fridge/freezer didn't work at all, unclean and coachroach poo in all cabinets. Pool area a dangerous hazard with decking nails exposed. Nice man that ran/ owned place but very disappointed with accomodation. Area has nice beach, one pub ( good food) but no other stores for basics(bread, milk etc)

Posted by , from Sydney on 29 Sep. 2015

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Comment from Hotel Management

31 May 2016 by Manager

Very sorry to hear of your disappointment, we have changed cleaners and they have upgraded the units via new carpet and furniture. There are 3 supermarkets on the Island and a bakery.

3 out of 5
Location: Near transport
Facilities: Basic; Value: Average price; Service: Lacking; Cleanliness: Clean;

Posted by , from Australia - NT - Darwin on 14 Jan. 2015

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4 out of 5
Pros: 2 min walk from great beach and top class restaurant /pub. close to Island Bus transport also
Cons: Guest bbq very old and unsafe/unheigenic. Full kitchen did not include an oven. just a mircorwave and 2 burner cooktop
Facilities: Tired, Nothing special, guest BBQ a joke;

Posted by , from Australia - QLD - Brisbane on 28 Dec. 2014

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3 out of 5
Pros: Handy location to Picnic Bay.
Cons: Smelly rubbish bins at entrance to facility. Poor signage and bare minimum of lighting Asked to turn off lights and not encouraged to use air con.
Location: Reasonable access, Poor signage unwelcoming
Facilities: Shabby, Run-down, Bare minimum, needs upgrading; Value: Average price, unimpressive; Service: Below average, Lacking, Manager "past it"; Cleanliness: Clean, Shower head dreadful; Would not recommend this accommodation to anyone. Were asked if we were up an hour prior to check out time, in spite of there being no other guests.

Posted by , from Australia - QLD - Townsville on 31 Oct. 2014

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5 out of 5
Pros: Comfortable and peaceful
Cons: Nothing

Posted by , from Australia - TAS - Regional TAS on 25 Oct. 2014

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4 out of 5
Pros: Home cooked muffins on our first morning
Picnic bay is very quiet

Posted by , from Australia - NSW - Regional NSW on 22 Oct. 2014

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4 out of 5
Pros: Position
Cons: Noisy toilet and fridge/ freezer not sealing shut
Location: Perfect
Facilities: Basic; Value: Affordable; Service: Basic; Cleanliness: Neat; Lovely garden pool area

Posted by , from Australia - VIC - Regional VIC on 20 Aug. 2014

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Property Features

Serenity on Magnetic offers its guests an outdoor pool. Event space at this apartment measures 0 square feet (0 square metres). Self parking is free.

  • 7 guestrooms or units
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Front desk (limited hours)

Family Friendly Amenities

  • Outdoor pool
  • Separate living room
  • Kitchen
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Parking

Free self parking

Transport

  • Airport: Townsville, QLD (TSV) (23.9 km / 14.9 mi)
  • Parking: Free self parking

Room Amenities

Serenity on Magnetic offers 7 forms of air-conditioned accommodation with private pools and DVD players. Rooms open to furnished patios. This accommodation has separate living rooms and is furnished with double sofa beds. Beds feature down comforters and premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and a hairdryer. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • Private pool
  • In-room kitchen
  • Private patio (furnished)
  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower
  • Rollaway beds (surcharge)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 4 PM.
If you are planning to arrive after 4 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8:30 AM - 4 PM.
Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.00 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 75.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magnetic Island Holiday Units Apartment
  • Magnetic Island Holiday Units