Skip to main content
Beginning of main content
4.4 out of 5

"The best views!!! Plenty of space for the family to relax by the ocean. " More

By a verified traveller on Sat 11 Jul 2020

Enter dates to see availability

Hotel Description

Sails On Horseshoe places you steps from Horseshoe Bay Beach and within a short 5-minute stroll of Horseshoe Bay Lagoon Conservation Park. Highlights at this beach property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually furnished and features a TV with cable channels, along with free WiFi, a furnished balcony or patio, and a DVD player. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, a ceiling fan, and a hair dryer are also available.

Enjoy the spa tub and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this 3.5-star Horseshoe Bay property, you'll be 20.5 km (12.7 mi) from Magnetic Island Ferry Terminal.

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Beachfront Townhouse 2NTS)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Bfront 6 nts +)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Studio, Non Smoking, Kitchenette (Beachfront studio 2NTS)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio, Non Smoking, Kitchenette (Beachfront Studio 4NTS)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Garden Terrace 4NTS)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Garden Terrace 2NTS)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Sails On Horseshoe ratings based on 65 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sails On Horseshoe

Everyone (25) Couples (13) Family (28)
1 out of 5

Posted by on 12 Aug. 2020

Was this review helpful to you?
5 out of 5
The best views!!! Plenty of space for the family to relax by the ocean.

Posted by , from Qld on 11 Jul. 2020

Was this review helpful to you?
Comment from Hotel Management

12 Jul. 2020 by Phil

Thank you for the review. We are glad you enjoyed yourselves and look forward to seeing you here again Regards

5 out of 5
Great facility and location, has everything you need.

Posted by on 13 Jan. 2020

Was this review helpful to you?
4 out of 5
Location, close to public transport, close to shops and restaurants.

Posted by on 6 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

7 Nov. 2019 by Phil

Thanks you for the review. We are glad you enjoyed yourselves and look forward to seeing you here again in the future.

5 out of 5
Loved the upstairs lounge/balcony with water views. Great location opposite beach and close to shops and restaurants, yet quiet and peaceful. Hosts very nice and helpful. Will definitely stay here again on our next visit to Magnetic Island!

Posted by on 27 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

3 Jan. 2019 by Phil

Hi. Glad you enjoyed yourselves here and we thank you for taking the time to write the review. We look forward to seeing you again in the future.

4 out of 5
Good size apartment & a top spot across from the beach. Internet not to good across the whole of the island. Great spot for a family holiday

Posted by , from Magnetic Island on 28 Sep. 2018

Was this review helpful to you?
4 out of 5

fantastic position

Pros: position
Cons: cotton blankets
Location: lots to do if the sun shines
Excellent position - quiet and across the road from beach. Helpful management. They say they have free wifi - we could barely use it only connected one in ten tries and this part of the island only could get 3G which didn't allow much access at all!

Posted by on 29 Apr. 2018

Was this review helpful to you?
1 out of 5

Abused and accused by Reception Staff!

I had booked accommodation for my family for the long weekend. Was raining on Friday so we all look shelter Kathy and Phil questioned me and another guest consistelny of who and how many people were staying. The next day I came back to VISIT my family as I was staying at another accommodation. Kathy yelled out counting the amount of people. I asked her what is the problem. She then got abusive started yelling at me! Told me she was going to call the police that I had stolen a wine glass! NO Glass was stolen! She become so aggressive her Husband Phil had to stand in front of her. I have never felt so fearful of my safety! I have never in my life been abused and spoken to so poorly by any form of management. I have found other reviews with similar problems with aggressive and professional behaviour from Kathy.

Posted by , from Townsville on 29 Jan. 2018

Was this review helpful to you?
Comment from Hotel Management

12 Feb. 2018 by Phil

It is unusual to get a review from someone who was not a paying guest. The unit was booked for 2 adults and 4 children but when I showed you to the unit on Australia Day, 10 people entered with suitcases. Certainly I questioned it as we are not allowed to have more than 6 guests in the unit because of fire regulations. You told me that four were just visiting (implying that you were staying here) yet two other adults arrived at 10.30am on the Saturday and went into the unit. Yes, we were concerned about the number of people staying in the unit and that is why Kathy was counting the number of adults on the beach using our wine glasses whilst we were getting complaints from other guests about the noise being made by the four young children left in the unit by themselves. You came over from the beach in a very aggressive state and I had to step in between the two of you as you towered over Kathy and she was concerned for her safety. After your friends had left the unit and we inspected inside, it was obvious that more than 6 were staying there as all our spare blankets and pillows had been taken upstairs to the living room and the cleaning staff had to take away three large black bagsful of bottles and rubbish from just two adults and their children for a two night stay.+

4 out of 5

Comfortable/Convenient

Pros: Spacious, airy & quiet with a lovely outdoor/covered garden terrace.
Cons: The mattress in the master-bedroom room was only average quality & aggravated my back condition. Wi-fi reception was not consistant
Location: Close to a netted ocean pool, convenience store, pub, cafes & restaurant. Available for hire:-wave-boarding, jet-skiis, kayaks, sailing & speed-boats
Very convenient location, quiet, clean & comfortable. It was situated on the best/ most protected part of the island with easy access to the beach, local shops & cafes.

Posted by , from NSW Australia on 29 Nov. 2017

Was this review helpful to you?
5 out of 5

Great for kids and a nice location

A nice secluded area of Magnetic Island. Very quiet and peaceful.

Posted by , from Ayr on 13 Nov. 2017

Was this review helpful to you?

Property Features

Sails On Horseshoe offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at Sails On Horseshoe. Self parking is free. This 3.5-star Horseshoe Bay apartment is smoke free.

  • 11 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Townsville, QLD (TSV) (26 km / 16.2 mi)
  • Parking: Free self parking

Room Amenities

Sails On Horseshoe offers 11 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and hair dryers.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash.

  • No lifts
  • Service animals are allowed
  • Debit cards
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sails Horseshoe
  • Sails Horseshoe Hotel
  • Sails Horseshoe Hotel Magnetic Island
  • Sails Horseshoe Magnetic Island
  • Sails On Horseshoe Magnetic Island
  • Sails Horseshoe Apartment Magnetic Island
  • Sails Horseshoe Apartment
  • Sails On Horseshoe Apartment
  • Sails On Horseshoe Horseshoe Bay
  • Sails On Horseshoe Apartment Horseshoe Bay

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

url importing http://www.wotif.com/Townsville-Hotels-Sails-On-Horseshoe.h2650702-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Townsville-Hotels-Sails-On-Horseshoe.h2650702-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Townsville-Hotels-Sails-On-Horseshoe.h2650702-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.