For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Sails On Horseshoe places you steps from Horseshoe Bay Beach and within a short 5-minute stroll of Horseshoe Bay Lagoon Conservation Park. Highlights at this beach property include an outdoor swimming pool, and in-room kitchens and washers/dryers.
Each apartment is individually furnished and features a TV with cable channels, along with free WiFi, a furnished balcony or patio, and a DVD player. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, a ceiling fan, and a hair dryer are also available.
Enjoy the spa tub and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.
With a stay at this 3.5-star Horseshoe Bay property, you'll be 20.5 km (12.7 mi) from Magnetic Island Ferry Terminal.
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Beachfront Townhouse 2NTS)
Bed Count1 Queen BedMaximum Occupancy
6 Max
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Bfront 6 nts +)
Bed Count1 Queen BedMaximum Occupancy
6 Max
Standard Studio, Non Smoking, Kitchenette (Beachfront studio 2NTS)
Bed Count1 Queen BedMaximum Occupancy
2 Max
Standard Studio, Non Smoking, Kitchenette (Beachfront Studio 4NTS)
Bed Count1 Queen BedMaximum Occupancy
2 Max
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Garden Terrace 4NTS)
Bed Count1 Queen BedMaximum Occupancy
6 Max
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Garden Terrace 2NTS)
Bed Count1 Queen BedMaximum Occupancy
6 Max
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Beachfont Townhouse 4NTS)
Bed Count1 Queen BedMaximum Occupancy
6 Max
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Garden Ter 6 nts +)
Sails On Horseshoe ratings based on 65 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Sails On Horseshoe
Everyone (25)Couples (13)Family (28)
1 out of 5
Posted by a verified traveller on 12 Aug. 2020
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5 out of 5
The best views!!! Plenty of space for the family to relax by the ocean.
Posted by Barbara, from Qld on 11 Jul. 2020
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Comment from Hotel Management
12 Jul. 2020
by Phil
Thank you for the review. We are glad you enjoyed yourselves and look forward to seeing you here again
Regards
5 out of 5
Great facility and location, has everything you need.
Posted by a verified traveller on 13 Jan. 2020
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4 out of 5
Location, close to public transport, close to shops and restaurants.
Posted by a verified traveller on 6 Nov. 2019
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Comment from Hotel Management
7 Nov. 2019
by Phil
Thanks you for the review. We are glad you enjoyed yourselves and look forward to seeing you here again in the future.
5 out of 5
Loved the upstairs lounge/balcony with water views. Great location opposite beach and close to shops and restaurants, yet quiet and peaceful. Hosts very nice and helpful. Will definitely stay here again on our next visit to Magnetic Island!
Posted by a verified traveller on 27 Dec. 2018
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Comment from Hotel Management
3 Jan. 2019
by Phil
Hi. Glad you enjoyed yourselves here and we thank you for taking the time to write the review. We look forward to seeing you again in the future.
4 out of 5
Good size apartment & a top spot across from the beach. Internet not to good across the whole of the island. Great spot for a family holiday
Posted by Michelle, from Magnetic Island on 28 Sep. 2018
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4 out of 5
fantastic position
Pros:position
Cons:cotton blankets
Location:lots to do if the sun shines
Excellent position - quiet and across the road from beach.
Helpful management. They say they have free wifi - we could barely use it only connected one in ten tries and this part of the island only could get 3G which didn't allow much access at all!
Posted by a verified traveller on 29 Apr. 2018
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1 out of 5
Abused and accused by Reception Staff!
I had booked accommodation for my family for the long weekend. Was raining on Friday so we all look shelter Kathy and Phil questioned me and another guest consistelny of who and how many people were staying.
The next day I came back to VISIT my family as I was staying at another accommodation. Kathy yelled out counting the amount of people. I asked her what is the problem. She then got abusive started yelling at me! Told me she was going to call the police that I had stolen a wine glass! NO Glass was stolen! She become so aggressive her Husband Phil had to stand in front of her. I have never felt so fearful of my safety! I have never in my life been abused and spoken to so poorly by any form of management.
I have found other reviews with similar problems with aggressive and professional behaviour from Kathy.
Posted by Lana, from Townsville on 29 Jan. 2018
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Comment from Hotel Management
12 Feb. 2018
by Phil
It is unusual to get a review from someone who was not a paying guest. The unit was booked for 2 adults and 4 children but when I showed you to the unit on Australia Day, 10 people entered with suitcases. Certainly I questioned it as we are not allowed to have more than 6 guests in the unit because of fire regulations. You told me that four were just visiting (implying that you were staying here) yet two other adults arrived at 10.30am on the Saturday and went into the unit. Yes, we were concerned about the number of people staying in the unit and that is why Kathy was counting the number of adults on the beach using our wine glasses whilst we were getting complaints from other guests about the noise being made by the four young children left in the unit by themselves. You came over from the beach in a very aggressive state and I had to step in between the two of you as you towered over Kathy and she was concerned for her safety.
After your friends had left the unit and we inspected inside, it was obvious that more than 6 were staying there as all our spare blankets and pillows had been taken upstairs to the living room and the cleaning staff had to take away three large black bagsful of bottles and rubbish from just two adults and their children for a two night stay.+
4 out of 5
Comfortable/Convenient
Pros:Spacious, airy & quiet with a lovely outdoor/covered garden terrace.
Cons:The mattress in the master-bedroom room was only average quality & aggravated my back condition. Wi-fi reception was not consistant
Location:Close to a netted ocean pool, convenience store, pub, cafes & restaurant. Available for hire:-wave-boarding, jet-skiis, kayaks, sailing & speed-boats
Very convenient location, quiet, clean & comfortable. It was situated on the best/ most protected part of the island with easy access to the beach, local shops & cafes.
Posted by Suzie, from NSW Australia on 29 Nov. 2017
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5 out of 5
Great for kids and a nice location
A nice secluded area of Magnetic Island. Very quiet and peaceful.
Sails On Horseshoe offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at Sails On Horseshoe. Self parking is free. This 3.5-star Horseshoe Bay apartment is smoke free.
11 guestrooms or units
Towels for the beach
Poolside lounge chairs
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Tour and ticket information
Garden
BBQ grill(s)
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Kitchen
Laundry facilities
Washer/dryer
Full-sized refrigerator/freezer
Microwave
Free cribs/infant beds
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Townsville, QLD (TSV) (26 km / 16.2 mi)
Parking: Free self parking
Room Amenities
Sails On Horseshoe offers 11 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and hair dryers.
In-room kitchen
Washer and dryer
Private balcony or patio (furnished)
Television
Cable channels
Premium channels
DVD player
Refrigerator (full size)
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Cribs (free)
Rollaway beds (surcharge)
Hair dryer
Iron and ironing board
Air conditioning
Ceiling fan
Ensuite bathroom
Unique furnishings
Nearby Activities
An outdoor pool and a spa tub are on site.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 9 PM
Special check-in instructions:
The front desk is open daily from 9 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 9 AM - 5 PM. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 20.00 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash.
No lifts
Service animals are allowed
Debit cards
Staffed front desk
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: AUD 20.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Sails Horseshoe
Sails Horseshoe Hotel
Sails Horseshoe Hotel Magnetic Island
Sails Horseshoe Magnetic Island
Sails On Horseshoe Magnetic Island
Sails Horseshoe Apartment Magnetic Island
Sails Horseshoe Apartment
Sails On Horseshoe Apartment
Sails On Horseshoe Horseshoe Bay
Sails On Horseshoe Apartment Horseshoe Bay
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
