Snug Hug - Queen Suite with Fireplace

THE SPACE

This fresh, minimalist second-floor room blends comfort with simplicity, creating a warm and relaxing place to unwind after exploring the Smokies.

• Queen four-poster canopy bed with soft linens
• Tree views from the window
• Walk-in glass shower
• Smart TV with streaming access (BYO login)
• Mini fridge
• In-room Keurig coffee maker
• Hair dryer and fresh towels

Please note: The four-poster bed sits slightly higher than a standard bed.

SNACKS & SIPS

Complimentary Keurig coffee and pods are available both in your room and in the common area.

A vending machine in the lobby offers oatmeal, granola bars, soda, and other snacks for purchase. An ice machine is also available in the lobby for guest use.

SHARED AMENITIES

The common lounge features floor-to-ceiling windows and panoramic Smoky Mountain views—a comfortable place to enjoy your morning coffee, relax, or plan your day.

• Free parking on premises
• Two serene koi ponds
• Walking trail and charming chapel in the woods
• Outdoor fire pit (BYO firewood)
• Complimentary common-area Keurig coffee station
• Vending machine with snacks and beverages for purchase
• Ice machine in the lobby
• Observation deck on the third floor for stargazing and mountain views
• Lobby areas on the main, second, and third floors for relaxing or working
• Outlets with USB ports
• Seasonal wildlife sightings, including occasional black bears

ACCESSIBILITY

This room is located on the second floor of the Lodge. The Lodge is a three-story structure with stairs and no elevator. Due to its design, the property is not wheelchair accessible.

The property may also not be suitable for children under 12 due to its mountain setting.

THINGS TO KNOW

This is a mountain property, so a few quirks are part of the experience:

• Floors may occasionally creak
• Some sound may travel between neighboring rooms
• Ladybugs and other seasonal insects may occasionally make an appearance
• WiFi and cell service may be limited or slower due to the mountain location
• Seasonal wildlife, including black bears, may be seen around the property

SELF CHECK-IN & GUEST SUPPORT

This is a staffless, self-check-in property with no front desk.

Check-in: 4:00 PM
Check-out: 10:00 AM

Early check-in and late checkout may be available for $25 per approved hour, with a maximum of two approved hours and subject to availability and the cleaning schedule.

Guests have access to a 24/7 guest support line by phone or text if assistance is needed during their stay.

Access is provided through a custom door code after all required pre-arrival check-in steps have been completed.

HOUSE RULES

NO PETS

This is a pet-free property. Pets are not permitted. Unauthorized pets are subject to a $500 fee, and the stay may be ended early without refund.

KEEP IT PEACEFUL

Please be considerate of other guests and the surrounding community. Noise complaints or law enforcement involvement may result in termination of the stay without refund.

SECURITY CAMERAS

For guest safety and property protection, security cameras monitor designated common and public areas. Cameras are located:

• Outside the main entrance
• Inside the common lobby
• Second-floor lobby
• Third-floor lobby
• Exterior of the observation deck

Cameras record 24/7. Please do not tamper with or disable any security equipment.

NEARBY ADVENTURES

• Great Smoky Mountains National Park – 1 mile
• Cades Cove – 7 miles
• Tuckaleechee Caverns – 2 miles
• River Walk & Arboretum – 3 miles
• Foothills Parkway scenic drive – 2.7 miles

We’d love to host you for a peaceful Smoky Mountain getaway.

IMPORTANT PRE-BOOKING INFORMATION

The primary reservation holder must be present during the stay, and all overnight guests must be included on the reservation.

Before secured property access details are released, the primary reservation holder must complete our secure online check-in through Happy Guest, which serves as the LVMR Guest Hub for your stay. This includes guest registration, rental agreement acceptance, government-issued ID verification, and completion of the damage-protection requirement.

Guests choose one of two damage-protection options:

• Non-refundable accidental damage waiver
• Refundable security authorization hold

Guests are not charged both. The refundable option is a temporary authorization hold, not a completed charge.