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ROMEO Napoli

5.0 star property

Photo gallery for ROMEO Napoli

Outdoor pool
Terrace/patio
Terrace/patio
43-inch LED TV with digital channels, TV, table football
Deluxe Suite (Castle view) | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Via Cristoforo Colombo 45, Naples, NA, 80133
  • Place, Port of Naples
    ‪5 min walk‬
  • Place, Galleria Umberto I
    ‪7 min walk‬
  • Place, Royal Palace
    ‪7 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪6 min drive‬

Room options

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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.9 out of 5, Exceptional, 362 reviews
The price is AU$405
includes taxes & fees
2 Apr - 3 Apr
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About the area

Naples

ROMEO Napoli puts you in the heart of Naples, connected to a shopping centre and within a 20-minute stroll of Galleria Umberto I and Teatro di San Carlo. Highlights at this luxury hotel include 2 restaurants, 3 hot tubs and a full-service spa. .A day of pampering at LA SPA Sisley Paris can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. IL BAR is the hotel's own bar. Enjoy the outdoor swimming pool, gym, Turkish bath/hammam and sauna. Meeting rooms and limo/town car service are among the business amenities offered. Additionally, you'll find free wired Internet in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free full breakfast is offered between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Naples City Centre hotel include Royal Palace and Santa Chiara Basilica.

What's nearby

  • Port of Naples - 5 min walk - 0.5 km
  • Via Toledo - 7 min walk - 0.6 km
  • Molo Beverello Port - 7 min walk - 0.6 km
  • Galleria Umberto I - 7 min walk - 0.6 km
  • Royal Palace - 7 min walk - 0.6 km

Getting around

  • Via Colombo - Porto Tram Stop - 1 min walk
  • Napoli Marittima Station - 7 min walk
  • Naples International Airport (NAP) - 25 min drive

Restaurants

  • ‪Gran Caffè San Marco - ‬4 min walk
  • ‪Caffè e Sapori - ‬3 min walk
  • ‪Trattoria Castel Nuovo - ‬2 min walk
  • ‪Vinecò Ristorante&Pizzeria - ‬3 min walk
  • ‪Osteria da Antonio - ‬3 min walk

About this property

ROMEO Napoli

ROMEO Napoli offers its guests a full-service spa, 3 hot tubs, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Wired Internet is free in public spaces.

Business amenities include meeting rooms and limo/town car service. A sauna, a rooftop terrace, and spa services are also featured at the luxury ROMEO Napoli. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Naples hotel.

  • 1 building
  • 79 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2008
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
ROMEO Napoli offers 79 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

LA SPA Sisley Paris has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

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Royal Continental Hotel Naples
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
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The price is AU$336
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 58 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • IL BAR
  • LA TERRAZZA Krug
  • Ristorante Alain Ducasse

Things to do

  • 3 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 8 January 2026 to 28 February 2026 (dates subject to change).
The following facilities are closed on Monday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 58 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT063049A16JC5VMW6

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Romeo
Romeo Hotel
Romeo Hotel Naples
Romeo Naples
Romeo Hotel
ROMEO Napoli Hotel
ROMEO Napoli Naples
ROMEO Napoli Hotel Naples

Frequently asked questions

What is the cancellation policy at ROMEO Napoli?

ROMEO Napoli offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at ROMEO Napoli?

Yep, ROMEO Napoli has a self car park for EUR 58 per day. A self car park is also available, for a fee.

Are there any beaches close to ROMEO Napoli?

The closest beach to ROMEO Napoli is Mappattella Beach (2.3 km).

Is there a spa on site at ROMEO Napoli?

Yep, LA SPA Sisley Paris is available for guests. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does ROMEO Napoli have a pool?

ROMEO Napoli has a pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at ROMEO Napoli?

ROMEO Napoli features 3 hot tubs, a health club and an outdoor pool. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes ROMEO Napoli a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at ROMEO Napoli.

Is ROMEO Napoli family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as childcare services in the guestrooms, it's no surprise that ROMEO Napoli is a hit with families.

Does ROMEO Napoli serve breakfast?

Sure does, complimentary full breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at ROMEO Napoli?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at ROMEO Napoli?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Monday and Sunday.

What time are check-in & check-out at ROMEO Napoli?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at ROMEO Napoli?

No, pets are not allowed.

ROMEO Napoli Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 450 out of 771 reviews
Rating 8 - Good. 210 out of 771 reviews
Rating 6 - Okay. 62 out of 771 reviews
Rating 4 - Poor. 34 out of 771 reviews
Rating 2 - Terrible. 15 out of 771 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Unbelievable luxury!
Stayed 1 night in Nov 2025

8/10 Good

Mrs Natasha

Stayed 2 nights in Oct 2025

6/10 Okay

maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Janine

Stayed 1 night in Sep 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Modern hotel, a little be expensive
Stayed 2 nights in Sep 2025

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2025

6/10 Okay

roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Location? Location? Location? For a relatively new hotel - why would the owners think that their guests would want to wake up to the sight of the arse of a monster cruise ship being right in their faces! The pollution these Behemoths chugged out would have blotted out the Sun but fortunately for us the wind was offshore, otherwise, I doubt I would have faired better than the locals of Pompei!
Stayed 1 night in Aug 2025

10/10 Excellent

Kristen

Stayed 1 night in Jun 2025

2/10 Terrible

Nathan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

The worst overall service ever received. AVOID!

* None of the rooms had shower gel supplied. When I asked for shower gel, there was a shrug and sigh from the receptionist and they reluctantly asked for house keeping to bring it. 45 mins later I returned o reception as it had not arrived. * The room was missing its directory card so I didn’t know which phone number to call for reception. * The taps were very loose, the cupboard door was hanging off and half the shower head jets were blocked and clogged. * House maid removed one of my wifes beauty products. We were accused by Marta of placing it near the bin and therefore confusing the maid * First morning at breakfast, pastries were provided for my wife and I. My daughter later joined us and asked for pastries, however Antonio told us that “we had enough to share”. * Second breakfast, order was incorrect and arrived all together despite ordering in 3 logical steps (pastries/fruit/hot). Only one set of cutlery was provided for all of the breakfast and no plates were provided. The coffee was cold and old, indicated by low temp and lack of crema (looked like filter coffee). Antonio was completely miserable and not interested in us and was walking off whilst we were still giving the order-this is why it was wrong as he was not listening. No waiters were smiling at all. * Dinner on the terrace was met with the same miserable, bored and disengaged waiter. This turned out to be the F&B manager. The list goes on and on- emailed hotel with complaints and not a single acknowledgmen.
Stayed 2 nights in Jun 2025

10/10 Excellent

froylan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, the rooms were clean and extremely chic
Stayed 2 nights in Jun 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say it was a little overpriced. The castle view suite was excellent. Perfect for privacy to have separate rooms. The staff was extremely attentive and provided everything requested. Only minor inconvenience was there seemed to be flies throughout the hotel. Not a lot but unexpected
Stayed 2 nights in Jun 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We finished off our wonderful Italy trip with a couple of nights in Napoli. We took some time deciding where to stay and whilst the ROMEO was the more expensive option we really enjoyed our time there and the main feature was the pool / bar area on the 10th floor which had fab views of the port area and Mount Vesuvius. The overall hotel set-up is really cool and the staff were very courteous and helpful. We upgraded to a Deluxe Harbour View room that are on the 5th and 6th floors giving better views of the port but I suggest you push for 6th as we were on the 5th & still had a view of a warehouse
Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very design forward hotel. Staff and breakfast are excellent.
Stayed 1 night in May 2025

8/10 Good

Raffaele

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Mian

Stayed 2 nights in Mar 2025

10/10 Excellent

Samvel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property great staff and location.
Stayed 1 night in Dec 2024

10/10 Excellent

Neoh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is very responsive and personal. Really enjoyed my stay at Romeo! Staff took great care of me
Stayed 2 nights in Dec 2024

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is modern and clean. The rooms lack some basic conveniences (like hooks to hang towels and bathrobe). Staff is super friendly. Breakfast is good.

10/10 Excellent

Argenis

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Very cool place to stay
Stayed 3 nights in Sep 2024

4/10 Poor

Kaycee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Save your money

Only needed a room for a one night stay. While the staff is excellent and very accommodating the room was dirty. The shower was covered in mold and looked like it hadn’t been cleaned in months. Very disappointing for the price point.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Good but not great

The staff was extremely friendly and helpful. The gourmet breakfast was excellent every single day. The 4-star rating is really due to the aging of the hotel which is starting to show. Our shower head did not work and we had to use a hand wand to shower. Also, the internet was very inconsistent. Considering this is a 5-star hotel charging premium rates, we would expect the hotel to be better maintained. The location was also very convenient.
Stayed 2 nights in Sep 2024