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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

3.0 star property

Photo gallery for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

View from room
Arcade
Indoor spa tub
Terrace/patio
Marina

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
The current price is AU$133
includes taxes & fees
14 June - 15 June

Explore the area

View map
Falkland Road, Torquay, England, TQ2 5JJ
  • Place, Torre Abbey
    ‪5 min walk‬
  • Place, Torre Abbey Sands
    ‪9 min walk‬
  • Place, Princess Theatre
    ‪15 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪53 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Family Triple Room (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Superior Triple Room, Multiple Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment

Apartment | Living area

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Torquay

A family-friendly stay in Torquay awaits you at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort. Within steps you'll find Riviera International Conference Centre and Torre Abbey within a short 5-minute stroll. Highlights at this hotel include 3 restaurants, 2 indoor swimming pools and a full-service spa. .A day of pampering at Aztec Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Carlton Restaurant, is open for breakfast and dinner. Alberts Sports Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy the free kids' club, gym, sauna and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Full breakfast is available daily between 8 AM and 9:30 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3-property class Torquay City Centre hotel include Babbacombe Beach and South Devon.

What's nearby

  • Riviera International Conference Centre - 2 min walk - 0.2 km
  • Torre Abbey - 5 min walk - 0.4 km
  • Torre Abbey Sands - 9 min walk - 0.8 km
  • Princess Theatre - 15 min walk - 1.3 km
  • Torquay Marina - 15 min walk - 1.3 km

Getting around

  • Torquay Station - 8 min walk
  • Exeter (EXT-Exeter Intl.) - 37 min drive

Restaurants

  • ‪Visto Lounge - ‬12 min walk
  • ‪The Lansdowne Inn - ‬6 min walk
  • ‪Albert's Bar - ‬3 min walk
  • ‪Bombay Express - ‬3 min walk
  • ‪One World Cafe & Bistro - ‬9 min walk

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

As a guest of TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Torquay hotel is smoke free.

  • 70 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Lift
  • No smoking on site
TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort offers 70 accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Similar properties

Marina
TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort
Torquay City Centre
  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
3.8 out of 5, Good, 233 reviews
The price is AU$133
includes taxes & fees
16 June - 17 June
TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Alberts Sports Bar
  • Aztec Bistro & Bar
  • Carlton Restaurant

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 for adults and from GBP 7.95 for children
  • Uncovered self-parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 9:00 PM

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Hotel Torquay
Carlton Torquay
TLH Carlton Hotel Torquay
TLH Carlton Torquay
TLH Carlton
TLH Carlton Hotel
TLH Carlton Hotel Spa TLH Leisure Entertainment Resort

Frequently asked questions

What is the cancellation policy at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

As of 10 June 2026, prices found for a 1-night stay for 2 adults at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort on 14 June 2026 start from AU$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yep, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort has an uncovered self car park for GBP 10 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yep, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is a short 11-minute walk from Torre Abbey Sands.

Is there a spa on site at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yep, Aztec Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a pool?

Take your pick from 2 indoor swimming pools, a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM (Seasonal outdoor pool open from May to September).

What luxury perks are available at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort features 2 indoor pools, a full-service spa and 3 restaurants.

Is TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is a hit with families.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort serve breakfast?

Yeah, full breakfast is on offer daily between 8 AM and 9:30 AM.

Is there a free airport shuttle available at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

No, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort does not offer an airport shuttle service.

Is there a bar or restaurant at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yep, you can grab a meal at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

No, pets are not allowed.

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 189 reviews
Rating 8 - Good. 76 out of 189 reviews
Rating 6 - Okay. 24 out of 189 reviews
Rating 4 - Poor. 13 out of 189 reviews
Rating 2 - Terrible. 15 out of 189 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time on my short trip
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing for families

Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasent stay
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Evelyn

Liked: Cleanliness, amenities
The property was situated in a good place the spar was a good addition for the hotel
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Amenities
Great price. Tired interior but pretty good stay overall for the budget.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ismerelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a holiday

It was good I enjoy my stay there,everything I needs was available
Stayed 2 nights in May 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
The Carlton hotel is in a great location within walking distance of the beach and nearby shops and places to eat. Staff very friendly and helpful. I stayed in the Toorak last year and had a lovely time. The only recommendation I would make is the property would benefit greatly from a bit of an update which is much needed.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel, I will be back shortly
Stayed 1 night in Jul 2024
Verified

8/10 Good

daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time,hotel a little tired but with all amenities can be forgiven,superb time was had by all. We will definitely stay again.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay.. zxx
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
very large lots of facilities very clean and pleasant staff
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, property conditions & facilities
Briliant
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay. loads to do, plenty of entertainment. Throughly enjoyed the pools and spa. Unfortunately our window in the room was broken so room was too hot
Stayed 1 night in Jul 2024
Verified

8/10 Good

Tracy

Liked: Staff & service, amenities
The bed was comfy but it wasn't big enough for my partner and myself. If your a vegetarian/ vegan like myself the food options you can purchase within the complex is very limited so you have to walk into the town centre to get what you're looking for. Staff are very friendly and helpful and the entertainment is good in the evenings. We've stayed here 4or 5 times.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Christine

Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant enough

Room excellent, food good, service just ok.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Avril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities, food and staff were amazing. Great activities on site. I will definitely returned. LOVE Torquay!!!
Stayed 5 nights in Aug 2023
Verified

6/10 Okay

Kay

Liked: Staff & service
Bed was comfy. Bathroom was basic nowhere to hang your clothes while having a bath. Lift to rooms was very slow. Overall I won't recommend it
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Nisabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Mariana

Disliked: Staff & service, property conditions & facilities, room comfort
Uncomfortable bed, no option of fresh air because windows didn’t open. bad smell. (Old peoples home)
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location, close to the beach. Room need a bit of TLC but were clean. Breakfast was good, could do with Gluten Free options
Stayed 1 night in Jun 2023
Verified

8/10 Good

Gennaro Aldo

Liked: Cleanliness, property conditions & facilities
The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..
Stayed 3 nights in Jul 2025
Verified

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t fault good value

The Carlton is lovely hotel a little dated but that’s Torquay. Has super facilities pools gym spa. Entertainment throughout the day and night. Food was great and staff very professional so helpful
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
Stayed 2 nights in Apr 2024