Independent - accommodation in Torquay

Amazing characterful hotel. Chandeliers were a wonderful sight. Huge areas to sit and relax. Wonderful views across the bay. Sadly the service in the restaurant was extremely slow. A word of apology with an explanation would have helped. But we were just left sitting and waiting…… The restaurant was not that busy. Maybe that was the reason why! Our starters arrived around 50 minutes after we ordered them. Plated up with very little imagination. The main course arrived within a short space of time, but again it looked very uninspiring. The Salmon could have had a wedge of lemon and a sprig of parsley to dress it up a bit! A big letdown when the hotel itself is so welcoming.

The room itself was dated and the window a health hazard very bad the bathroom had mold and silicon arlund shower and very small to small for me and door screen came of curtaians hanging and dirty then we went to have tea at alberts bar and was very dissapointed the lady that served us did not even work there she was handed a badge from the girl who did work there she got order wrong and thought it was funny when we mentioned it afyer asking 4 times the order was wrong then she left after eating her dinner with the chef so we were not impressed the same as the pool having scafold over it and jucussi not working and we were not told about the additional parking at £10 a day the beer was not good as glasses were not clean and as a result me and my son were ill for 7days will not be returning

Lovely clean and great sized room. Nice breakfast too, great for the price