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Kingsmills Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Photo gallery for Kingsmills Hotel

Terrace/patio
Garden
2 restaurants, breakfast served
Golf
Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Culcabock Road, Inverness, Scotland, IV2 3LP
  • Place, Inverness Castle
    ‪16 min walk‬
  • Place, Eden Court Theatre
    ‪19 min walk‬
  • Place, Inverness Cathedral
    ‪3 min drive‬
  • Airport, Inverness (INV)
    ‪13 min drive‬

Room options

Classic Room, 1 King Bed

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 3
  • 2 Single Beds

Classic Studio, Multiple Beds

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

Deluxe King

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Classic Room King Bed Larger Room

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Classic Room King Bed Patio

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Executive King with Balcony or Patio

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

Executive Room 2 Single Beds Patio

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

Executive Room King Bed

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Executive Room Multiple Bed Patio

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Executive Suite

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Private bathroom
Designer toiletries
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room Multiple beds Deluxe

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Family Room Multiply Beds Classic

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Superior Room King Private Patio

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive King Room

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 2

View all photos for Executive King Suite with Sitting Area

Premium bedding, in-room safe, desk, laptop workspace

Executive King Suite with Sitting Area

  • Sleeps 2

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Classic King Room

Premium bedding, in-room safe, desk, laptop workspace

Classic King Room

  • Sleeps 3

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • Sleeps 2

View all photos for Family Room

Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2

View all photos for Superior King Room with Private Patio

Bathroom

Superior King Room with Private Patio

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 3

View all photos for Garden King

Premium bedding, in-room safe, desk, laptop workspace

Garden King

  • Sleeps 2

View all photos for Executive King Room with Balcony

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room with Balcony

  • Sleeps 2

View all photos for Executive Twin Room with Patio

Lobby

Executive Twin Room with Patio

  • Sleeps 2

View all photos for Classic Larger King Room

Bathroom

Classic Larger King Room

  • Sleeps 2

View all photos for 1 King 1 Bunk Bed, Non-Smoking, Executive Room, Family Room, Separate Bedroom, Patio

Premium bedding, in-room safe, desk, laptop workspace

1 King 1 Bunk Bed, Non-Smoking, Executive Room, Family Room, Separate Bedroom, Patio

  • Sleeps 2

Classic Studio, Multiple Beds, Non Smoking, Patio (with Bunk Beds)

  • Sleeps 2

View all photos for 1 Double 1 Single Bunkbed, Non-Smoking, Family Room, Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

1 Double 1 Single Bunkbed, Non-Smoking, Family Room, Deluxe Room

  • Sleeps 2

About the area

Inverness

A family-friendly stay in Inverness awaits you at Kingsmills Hotel. Within a 20-minute stroll, you'll find Inverness Castle and Victorian Market. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing day at Kingsclub and Spa Inverness can include massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Inglis, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 4413 square feet (410 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Crown hotel include Eden Court Theatre and Inverness Cathedral.

What's nearby

  • Inverness Castle - 16 min walk - 1.4 km
  • Inverness Visit Scotland Information Centre - 16 min walk - 1.4 km
  • Victorian Market - 17 min walk - 1.4 km
  • Eden Court Theatre - 19 min walk - 1.6 km
  • Inverness Cathedral - 3 min drive - 1.7 km

Getting around

  • Inverness Station - 8 min drive
  • Inverness (INV) - 19 min drive

Restaurants

  • ‪Raigmore Coffee Bar - ‬14 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Morrisons Cafe - ‬6 min drive
  • ‪Number 27 - ‬16 min walk
  • ‪Caffè Nero - ‬15 min walk

About this property

Kingsmills Hotel

Family-friendly hotel with 2 restaurants and full-service spa
Kingsmills Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the family-friendly Kingsmills Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Inverness hotel is smoke free.

  • 147 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 4413 sq ft of conference space
  • 410 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Kingsmills Hotel offers 147 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Kingsclub and Spa Inverness has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 17.50 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Conservatory
  • The Inglis

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Piano
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.50 for adults and from GBP 10.00 for children
  • Airport shuttle fee: GBP 85 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: GBP 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Kingsmills Inverness
Inverness Kingsmills
Inverness Kingsmills Hotel
Kingsmills
Kingsmills Hotel
Kingsmills Hotel Inverness
Kingsmills Inverness
Kingsmills Hotel Inverness, Scotland
Kingsmills Hotel Hotel
Kingsmills Hotel Inverness
Kingsmills Hotel Hotel Inverness

Frequently asked questions

Is parking available at Kingsmills Hotel?

Yep, Kingsmills Hotel has a free self car park.

Are there any beaches close to Kingsmills Hotel?

The closest beach to Kingsmills Hotel is Dores Beach (12.5 km).

Is there a spa on site at Kingsmills Hotel?

Yep, Kingsclub and Spa Inverness is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Kingsmills Hotel have a pool?

Kingsmills Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Kingsmills Hotel?

Kingsmills Hotel features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Kingsmills Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Kingsmills Hotel.

Is Kingsmills Hotel family-friendly?

You bet! With amenities such as children's meals, a picnic area and an outdoor pool, it's no surprise that Kingsmills Hotel is a hit with families.

Does Kingsmills Hotel serve breakfast?

Yep, our guests highly rate the full breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Kingsmills Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Kingsmills Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kingsmills Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Kingsmills Hotel?

Dogs are welcome at Kingsmills Hotel, with food and water bowls on offer.

Is there a golf course on site at Kingsmills Hotel?

There is a golf course next to Kingsmills Hotel.

Kingsmills Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicholas

Clean room and lovely staff Family room was spacious with a seperate area for the kids
Stayed 1 night in Dec 2025

10/10 Excellent

Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 6 nights in Oct 2025

4/10 Poor

Erica L

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff was hit or miss, it is an old hotel that is starting to show its age. The beds are firm and old feeling, the toilet in our room was loose from the wall and our bathroom radiator didn't work. The pool is small, shallow and old also, the hot tub wasn't hot and the pool cold. From the outside it looks like a great hotel, but afyer staying here i would say pass and choose a different one. Food in restaurant was good, but portions were tiny even by european standards. Its hard to pay £54 for 2 pieces of pork tenderloin and a 3cm by 8cm piece of pork belly with bones. Didn't bother with breakfast so can't speak to that.
Stayed 2 nights in Oct 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and very friendly staff. Food was excellent in the Conservatory. Staff wonderful and helpful throughout. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night, check in and check out went quickly. The breakfast buffet was very good!
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Georgina

Stayed 1 night in Oct 2025

8/10 Good

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue at check-in and management was great for checking on us in the morning. We appreciated the quick response. Pool, hot tub, and steam room were excellent. Enjoyed our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Meg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was by far the best property we stayed in as we travelled from London through Scotland. We stayed in the executive rooms on the spa side. The rooms were spacious and clean. Being detached from the main building gave us all of the benefits of the hotel but a slightly quieter experience. James was very helpful when I asked for assistance with the phone and dinner recommendations off property. We would definitely stay here again!
Stayed 1 night in Oct 2025

8/10 Good

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Gayle

The hotel seemed tired and dated. The restaurant wasn't great, and the service wasn't either. The bathroom had been recently remodeled and was nice.
Stayed 1 night in Sep 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent, the staff friendly and extremely helpful. Our only comment would be our room faced the main road and we could hear the traffic which disturbed our sleep the first night. Second night we slept like babies with earplugs. Other than that, the location, food and room were top notch.
Stayed 2 nights in Sep 2025

8/10 Good

Sarah

Stayed 2 nights in Sep 2025

6/10 Okay

Julia, Seattle

Travelled with pets, Travelled with partner
Disliked: Cleanliness
We were told the room wasn’t ready until 4pm sharp, so we came back then… however there was still hair in the shower. The shampoo and conditioner pumps were faulty, and they were clearly never cleaned, only refilled. The showers have mold growing in every corner. We requested housekeeping to turn our room over while we were out, and we returned to find the bedspread had been pulled over and tucked in around a blanket that was half folded on the bed, and the pillows in disarray, as we had left them. They had replaced the towels however, so I suppose that’s “job done”. The beds were hard and I swear I could count the springs as I lay on them. The rooms feel worn out and could use some attention and perhaps maintenance as well as a deep clean.
This was our “remade” bed
Rings of dirt on every bottle
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kuldeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here after an appointment at the nearby Raigmore Hospital. It made a lovely change from the normal 3 hour drive home. It’s convenient and the rooms are perfect. The a la carte menu is varied and delicious and the staff are a delight. Will definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff, Avon Lake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and indeed the best hotel so far on this trip. The breakfast was wonderful and the staff were very polite. I will stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it

Really nice people. Entire staff went above and beyond. We'll be back.
Stayed 1 night in Aug 2025

8/10 Good

Tod

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel in the heart of Edinburgh. Adjacent to Waverly station so super convenient for getting around the countryside. Close to most major attractions.
Stayed 3 nights in Aug 2025

6/10 Okay

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service
We stayed here on a last minute deal which made the cost about £210 a night (£150 cheaper in total than if we’d booked in advance). Good points: - comfy bed - good room size - decent availability for parking - good breakfast - staff are lovely Negatives: - water pressure was awful! Modern bathroom but water pressure was non existent - we had more at a shepherd’s hut in an off grid location! - no coffee machine in the room, just instant coffee. For a 4* hotel charging the prices they do, I’d fully expect a coffee machine - no mini bar or fridge in the room - no hairdryer (poor considering the luxury element they push for staying here) - the carpet was so slippery, I genuinely don’t know what they use on it but it was very slippy - towels felt rough and hard, not good quality - the gym is very small considering the hotel size, and dated There are definitely better value places to stay than here, I wouldn’t say it is good value for money and I would put it as average for what it is.
Stayed 2 nights in Aug 2025

8/10 Good

David, Isle of Skye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic meal in restaurant at night. Breakfast not so much.
Stayed 1 night in Aug 2025

10/10 Excellent

Sumedha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025