Torba Water Park Hotels & Resorts

I really enjoyed my stay here but unfortunately the food was not always fresh. A lot of the snack foods were from frozen. Filter coffee was only available in the breakfast buffet and then taken away. At the bar the nice coffees were no longer being served due to shortage of capsules. I know they are winding down for the season but a decent coffee was nowhere to be had. Apart from that the rooms were impeccable. The gardens and grounds beautiful and the staff were extremely polite and helpful.

I am writing to express my immense gratitude for an exceptional stay at your hotel. After a challenging experience elsewhere, arriving at your establishment felt like a true relief and sanctuary. My room was incredibly comfortable and pristine, offering a much-needed sense of peace. The dining experience was equally impressive, with a fantastic variety of delicious and high-quality options. What truly set your hotel apart was the outstanding service from your front desk team. Their warmth, professionalism, and readiness to assist made a significant difference. You transformed what could have been a miserable trip into a genuinely restorative and positive one. I wholeheartedly recommend your hotel and eagerly anticipate my next visit. Warm regards, Kidi T

We arrived as Hotel.com gold members and this was advertised as a VIP hotel giving upgrade upon arrival, this was not offered and when asked was informed that they do not offer anything only for Accor points! In the end they showed us an upgraded room that was not prepared and was not what we had seen on their website, it looked onto a short wall with a walkway behind.