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4.7 out of 5

"The apartment was just as pictured. New, clean and well suited to a family of four. Great location. Very helpful to have shops and a great Japanese re ... " More

By a verified traveller on Fri 10 Jul 2020

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Hotel Description

Laguna Apartments puts you in the heart of Toowoomba, connected to the convention center and within a 20-minute stroll of Empire Theatre and Grand Central Shopping Centre. Highlights at this Art Deco aparthotel include a restaurant, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a plasma TV with satellite channels, along with free WiFi, a furnished balcony, and a living room. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include free toiletries and Egyptian cotton sheets. A dining area, a DVD player, and room service are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find a conference center, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 9:00 AM and 1:00 PM and on weekends between 9:00 AM and 11:00 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3.5-star Toowoomba aparthotel include Queens Park and Cobb & Co Museum.

Deluxe Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$150* Per night/room 8 Aug. - 9 Aug.

Deluxe Apartment, 2 Bedrooms, Accessible, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Accessible, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Laguna Apartments ratings based on 55 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Laguna Apartments

Everyone (37) Couples (7) Family (14)
5 out of 5
The apartment was just as pictured. New, clean and well suited to a family of four. Great location. Very helpful to have shops and a great Japanese restaurant next door.

Posted by , from Brisbane on 10 Jul. 2020

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Comment from Hotel Management

14 Jul. 2020 by tz

Thank you for review us

4 out of 5
Excellent location - beautiful apartment- looks like brand new - fully equipped- would definitely stay again

Posted by , from Bundaberg on 31 May 2020

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Comment from Hotel Management

2 Jun. 2020 by tz

Thank you for take time to review us.

5 out of 5
central location, responsive to issues with the shower head would be better if scheduled cleaning/changing linen & towels was later than 8am for longer stays please have more than 4 bowls, plates, cups, glasses etc whilst i undderstand that the property is maximum 4 persons still need more than 4 as too inefficient and not conducive to general day to day for only 1 of each item per person and necessitate excessive washing up and not practical

Posted by on 30 Dec. 2019

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Comment from Hotel Management

29 Jan. 2020 by Jon

Thank you for your constructive feed back. We are only a phone call away should you require our help - 24 hours a day.

5 out of 5

Posted by on 24 Dec. 2019

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Comment from Hotel Management

29 Jan. 2020 by Jon

Thank you for your appreciated review score

5 out of 5

Posted by on 15 Dec. 2019

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Comment from Hotel Management

29 Jan. 2020 by Jon

Thank you - great to get such positive review scores - makes all the hard work we put into looking after our guests and the property all the more worthwhile.

5 out of 5

Posted by on 20 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Laguna Team

Thank you for taking the time to review your recent stay with us. Hope you enjoyed the Toowoomba Carnival of Flowers!

4 out of 5
The property was nice and very close to everything, staff where absolutely lovely

Posted by on 12 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Laguna management

Thank you for your kind review. Look forward to seeing you again should you return to Toowoomba.

4 out of 5

Posted by on 11 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Jon

Thank you for taking the time to review your recent stay with us.

5 out of 5

Posted by on 16 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by Jon

Thank you

5 out of 5

Posted by on 2 Jun. 2019

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Comment from Hotel Management

5 Jun. 2019 by tz

Thank you

Property Features

Along with a restaurant, there's a coffee shop/café on site. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this aparthotel measures 1012 square feet (94 square meters) and includes a conference center. The business-friendly Laguna Apartments also features multilingual staff, a garden, and concierge services. Free self parking is available. This 3.5-star Toowoomba aparthotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 3 levels
  • 1012 sq ft of conference space
  • 94 sq m of conference space
  • Built in 2014
  • Dining venue
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Laguna Apartments offers 27 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate living rooms and include desks. Beds feature Egyptian cotton sheets. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Toowoomba aparthotel provides complimentary wireless Internet access. Plasma televisions come with premium satellite channels. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 9:00 AM to 1:00 PM and on weekends from 9:00 AM to 11:00 AM.

Onsite venue - This coffee shop serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.00 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8.90 and AUD 21.00 per person (approximately)
  • Rollaway bed fee: AUD 50.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Laguna Apartments Apartment Toowoomba
  • Laguna Apartments Toowoomba
  • Laguna Apartments Toowoomba
  • Laguna Apartments Aparthotel
  • Laguna Apartments Aparthotel Toowoomba
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.