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4.7 out of 5

"Very friendly and easy to contact. The apartment was roomy and super clean. Great central location. " More

By a verified traveller on Sun 24 Oct 2021

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Hotel Description

Laguna Apartments puts you in the heart of Toowoomba, connected to the convention center and within a 20-minute stroll of Empire Theatre and Grand Central Shopping Centre. Highlights at this Art Deco aparthotel include a restaurant, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a plasma TV with satellite channels, along with free WiFi, a furnished balcony, and a living room. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include free toiletries and Egyptian cotton sheets. A dining area, a DVD player, and room service are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find a conference center, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 9:00 AM and 1:00 PM and on weekends between 9:00 AM and 11:00 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3.5-star Toowoomba aparthotel include Queens Park and Cobb & Co Museum.

Deluxe Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$169* Per night/room 27 Oct. - 28 Oct.

Deluxe Apartment, 2 Bedrooms, Accessible, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Accessible, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Laguna Apartments ratings based on 66 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Laguna Apartments

Everyone (38) Couples (9) Family (20)
5 out of 5
Very friendly and easy to contact. The apartment was roomy and super clean. Great central location.

Posted by on 24 Oct. 2021

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5 out of 5
The property is well located, near eating establishments and close to the CBD

Posted by on 1 Sep. 2021

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Comment from Hotel Management

1 Sep. 2021 by TZ

Thank you

5 out of 5
This place was modern really clean like a brand new display unit! Bedroom was huge. Bathroom had a rainfall shower head. Laundry. Outdoor patio super Few things I found annoying was the taps. They don’t tell you which way is hot or cold I would totally stay here again

Posted by on 30 Aug. 2021

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Comment from Hotel Management

30 Aug. 2021 by Theresa

Thanks for your feedback, we will put hot and cold sticker for you.

5 out of 5
Lovely apartments near town.

Posted by on 18 Jul. 2021

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Comment from Hotel Management

19 Jul. 2021 by TZ

Thank you for stay with us.

3 out of 5
Rude staff

Posted by on 13 Jul. 2021

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Comment from Hotel Management

14 Jul. 2021 by Theresa Zhang

Thank you for your feedback, I am sorry you didnt like the staff because she is Asian

5 out of 5
well located, well designed and spacious apartments at a fair price. My preferred spot in Toowoomba.

Posted by on 9 Apr. 2021

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Comment from Hotel Management

9 Apr. 2021 by tz

Thank you

5 out of 5
Great place to stay. Nice clean roomy rooms. Fully equiped kitchen. Quiet air con and gray balcony and wide doors for fresh air. Close to range of eating options. Helpful staff.

Posted by on 3 Jan. 2021

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Comment from Hotel Management

5 Jan. 2021 by Theresa

Thank you for your kind feedback

5 out of 5
Great parking and great room. Bit noisy from the street noise but still very happy

Posted by , from Bowen on 23 Nov. 2020

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Comment from Hotel Management

23 Nov. 2020 by Theresa

Thank you, if you close the balcony door, will be no noise. I am glad you are happy, look forward to see you again

5 out of 5
What an excellent place to stay for our three night visit for the Festival of Flowers. From the time we booked we were kept up to date regarding our booking and our questions answered quickly. Self check in was explained very well and was simple. The one bedroom apartment is modern, spacious and very well appointed. The little patio was an unexpected plus and we had breakfast out there each morning. And the bed was extra comfortable. The location is central but nice and quiet at the same time. We travel a lot and this apartment is up there with the best we have enjoyed.

Posted by , from Gold Coast on 25 Sep. 2020

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Comment from Hotel Management

25 Sep. 2020 by TZ

Thank you, Phil, look forward to seeing you again. Theresa

5 out of 5
We really liked that Laguna was quite central and we were contacted with information to make it easy to access the apartment due to covid.

Posted by , from Brisbane on 25 Aug. 2020

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Comment from Hotel Management

10 Sep. 2020 by Tz

Thank you

Property Features

Along with a restaurant, there's a coffee shop/café on site. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this aparthotel measures 1012 square feet (94 square meters) and includes a conference center. The business-friendly Laguna Apartments also features multilingual staff, a garden, and concierge services. Free self parking is available. This 3.5-star Toowoomba aparthotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 3 levels
  • 1012 sq ft of conference space
  • 94 sq m of conference space
  • Built in 2014
  • Dining venue
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Laguna Apartments offers 27 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate living rooms and include desks. Beds feature Egyptian cotton sheets. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with premium satellite channels. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 9:00 AM to 1:00 PM and on weekends from 9:00 AM to 11:00 AM.

Onsite venue - This coffee shop serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.00 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8.90 and AUD 21.00 per person (approximately)
  • Rollaway bed fee: AUD 50.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Laguna Apartments Apartment Toowoomba
  • Laguna Apartments Toowoomba
  • Laguna Apartments Toowoomba
  • Laguna Apartments Aparthotel
  • Laguna Apartments Aparthotel Toowoomba
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.