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4.4 out of 5

"Place was great, could be better with activities for the kids like other big 4 " More

By a verified traveller on Thu 16 Jan 2020

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Hotel Description

At BIG4 Toowoomba Garden City Holiday Park you'll be within a 30-minute stroll of Japanese Gardens and City Golf Club. Highlights at this campground include an outdoor swimming pool, free self parking, and in-room kitchenettes.

All 35 accommodations feature WiFi, flat-screen TVs, and coffee/tea makers. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves.

This smoke-free campground offers a garden, barbecue grills, and a picnic area. Additionally, you'll find WiFi in public areas, a kids' swimming pool, and laundry facilities.

With a stay at this 3.5-star Harristown campground, you'll be 2.6 km (1.6 mi) from Toowoomba Base Hospital and 3.9 km (2.4 mi) from Grand Central Shopping Centre.

Spa Villa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

3 Bedroom Cabin 6 Berth

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

3 Bedroom Cabin 10 Berth

Bed Count 5 Twin Beds Maximum Occupancy 10 Max

Park Cabin 4 Berth - External Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ensuite Cabin 2 Berth

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Ensuite Cabin 4 Berth

Bed Count 1 Full Bed Maximum Occupancy 4 Max

BIG4 Toowoomba Garden City Holiday Park ratings based on 159 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for BIG4 Toowoomba Garden City Holiday Park

Everyone (63) Couples (14) Family (84) Other (1)
4 out of 5
Place was great, could be better with activities for the kids like other big 4

Posted by on 16 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by BIG4 Toowoomba Garden City Holiday Park.

Thanks for your feedback, we will take your comments on board when making decisions for any future upgrades to our park.

4 out of 5
Great staff. Great accommodation. Needed more activities for kids. Pool ok

Posted by on 21 Dec. 2019

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Comment from Hotel Management

21 Dec. 2019 by Peta Park Manager

Thanks so much for your review, we wish you a happy festive season and look forward to welcoming you back again.

5 out of 5
By far the cleanest cabin in a caravan park we've ever stayed in. Thank you for that.

Posted by , from Sydney on 15 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by Peta Manager Big 4

Hi There Babs, we so appreciate your feedback . I will pass this onto my team. Look forward to seeing you again. Safe travels.

4 out of 5
Fantastic park. Suggestion of a few more facilities for smaller children in the play area

Posted by on 29 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Manager

Hi There, Thanks so much for your feedback. We are glad you enjoyed your stay.

4 out of 5

Posted by on 30 Jun. 2019

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Comment from Hotel Management

4 Jul. 2019 by BIG4 Toowoomba Garden City Holiday Park

Thanks for your 4/5 review score! We hope that you choose BIG4 Toowoomba Garden City Holiday Park again next time your travels have you visiting our beautiful garden city.

3 out of 5

Posted by on 10 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by BIG4 Toowoomba Garden City Holiday Park

Thanks

5 out of 5
I liked everything when i picked up the key the staff was lovely the cabin was perfect

Posted by on 28 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by BIG4 Toowoomba Garden City Holiday Park

Thank you for your great feedback! We hope that your next visit is not too far away.

4 out of 5
We had one of the older cabins and it was dated. All of the appliances worked and the staff were friendly and helpful. The beds are my number 1 issue and need replacing. They are noisy in the frame and mattresses are flat due to much use or age. It does make it hard to get a good amount of sleep. The family and I like the caravan parks facilities and location. We will be back.

Posted by on 18 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by BIG4 Toowoomba Garden City Holiday Park

Thanks CD for your valued feedback. We are sorry to see that you were not able to get a goodnight sleep during your stay. We will use this information for planning our ongoing upgrades.

4 out of 5

Posted by on 9 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by BIG4 Toowoomba Garden City Holiday Park

Thanks for your 4/5 rating!

5 out of 5
Nice park. Friendly staff. Great location. Clean cabins.

Posted by on 10 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by BIG4 Toowoomba Garden City Holiday Park

Thanks so much DT! We are so pleased you found everything to your liking and we hope that you will choose to stay with us again next time you are in Toowoomba.

About the BIG4 Toowoomba Garden City Holiday Park

Location 34A Eiser Street, Harristown, QLD 4350

Property Features

BIG4 Toowoomba Garden City Holiday Park offers its guests an outdoor pool and a children's pool. WiFi is available in public spaces for a fee. BIG4 Toowoomba Garden City Holiday Park also features barbecue grills, a garden, and a picnic area. Self parking is free. This 3.5-star Toowoomba campground is smoke free.

  • 35 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Kitchenette
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (5 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

BIG4 Toowoomba Garden City Holiday Park offers 35 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Accommodations at this 3.5-star campground have kitchenettes with refrigerators and microwaves. This Toowoomba campground provides wireless Internet access for a surcharge. Flat-screen televisions are featured in guestrooms.

  • In-room kitchenette
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Iron and ironing board
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5:00 PM. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 5:00 PM.
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD $5.50 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD $5.50 per day (rates may vary)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BIG4 Toowoomba Garden City Holiday Park Caravan Park Harristown
  • Big4 Garden City Holiday Park Caravan Park
  • Big4 Toowoomba Garden City Holiday
  • Big4 Garden City Holiday
  • BIG4 Toowoomba Garden City Holiday Park Campsite Harristown
  • BIG4 Toowoomba Garden City Holiday Park Harristown
  • Big4 Toowoomba City Harristown
  • BIG4 Toowoomba Garden City Holiday Park Campsite
  • BIG4 Toowoomba Garden City Holiday Park Harristown
  • BIG4 Toowoomba Garden City Holiday Park Campsite Harristown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.