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El Santuario Resort & Spa

4.0 star property
Upscale hotel with full-service spa and free valet parking

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Photo gallery for El Santuario Resort & Spa

Reception hall
Terrace/patio
Interior
Master Suite Doble
Daily buffet breakfast (MXN 300.00 per person)
Reviews
7.8

Good

Popular amenities

  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200
  • Popular LocationValle de Bravo Dam1 min walk
  • Popular LocationCentral Square11 min drive
  • Popular LocationVelo de Novia Waterfalls29 min drive

Room options

Junior Room

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Laptop workspace
Iron/ironing board
Daily housekeeping
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

Two Bedroom Family Villa

Highlights

Individually furnished
Private plunge pool
Kitchen
Smart TV
Hypo-allergenic bedding
Premium bedding
Portable fan
2 bedrooms
  • 150 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

Master Suite Doble

Highlights

Private plunge pool
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Separate bedroom
Portable fan
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite

Highlights

Private plunge pool
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Portable fan
Day bed
Premium bedding
Laptop workspace
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Garden Suite

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
Day bed
Premium bedding
Laptop workspace
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite King

Highlights

Private plunge pool
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Separate bedroom
Portable fan
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio Suite

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Private bathroom
Laptop workspace
Iron/ironing board
  • 32.112 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Basic Studio Suite

Highlights

Individually furnished
Smart TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Private bathroom
Laptop workspace
Iron/ironing board
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite King

Highlights

Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Portable fan
Day bed
Premium bedding
Daily housekeeping
Iron/ironing board
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom Family Suite

Highlights

Individually furnished
Smart TV
Hypo-allergenic bedding
Premium bedding
Portable fan
2 bedrooms
Private bathroom
2 bathrooms
  • 135 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

City Studio Suite

Highlights

Smart TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Private bathroom
Laptop workspace
Iron/ironing board
Daily housekeeping
  • 26.4 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Suite Lago

Highlights

Smart TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Private bathroom
Laptop workspace
Iron/ironing board
Daily housekeeping
  • 23.77 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Studio Suite

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Private bathroom
Laptop workspace
Iron/ironing board
  • 18.544 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Valle de Bravo

At El Santuario Resort & Spa you'll be steps from Valle de Bravo Dam and 1.9 km (1.2 mi) from Hridaya Club Garden. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Spa El Santuario can include hot stone massages and Swedish massages along with facials, body treatments and reflexology. The restaurant, Naha, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to kayaking and tennis lessons. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Buffet breakfast is available daily. There's also the convenience of free valet parking. .With a stay at this 4-property class Valle de Bravo hotel, you'll be 3.4 km (2.1 mi) from Ixtapantongo National Training Center and 4.1 km (2.6 mi) from Normal School of Valle de Bravo.

What's nearby

  • Valle de Bravo Dam - 1 min walk
  • Casa De Oración Carmel Maranatha OCD - 5 min drive
  • Saint Francis of Assisi Church - 11 min drive
  • Central Square - 11 min drive
  • Velo de Novia Waterfalls - 29 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 136 min drive

Restaurants

  • Pizzas Doña Fide - 9 min drive
  • Restaurante los Veleros - 10 min drive
  • Mariscos el lobito - 5 min drive
  • Restaurante el Encanto del Lago - 2 min drive
  • Tacos y flautas Danny - 4 min drive

About this property

El Santuario Resort & Spa

Upscale hotel with full-service spa and free valet parking
El Santuario Resort & Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 377 square feet (35 square metres) and includes a conference centre. Spa services, a terrace, and gift shops/newsstands are also featured at El Santuario Resort & Spa. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Valle de Bravo hotel.

  • 64 guestrooms or units
  • Conference rooms
  • 377 sq ft of conference space
  • 35 sq. m of conference space
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
El Santuario Resort & Spa offers 64 accommodations with laptop-compatible safes and an iron/ironing board. Beds feature premium bedding. 50-inch Smart televisions come with cable channels. Additionally, rooms include free toiletries and portable fans. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: MXN 300 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Naha

Things to do

  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Tennis
  • Tennis lessons

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (377 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Towels

Entertainment

  • 50-inch Smart TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300.00 per person
  • Rollaway bed fee: MXN 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo

Frequently asked questions

What is the cancellation policy at El Santuario Resort & Spa?

El Santuario Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Santuario Resort & Spa?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at El Santuario Resort & Spa on 23 May 2024 start from AU$456.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Santuario Resort & Spa?

Yep, El Santuario Resort & Spa has a free self car park and free valet parking.

Is there a spa on site at El Santuario Resort & Spa?

Yep, Spa El Santuario is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does El Santuario Resort & Spa have a pool?

El Santuario Resort & Spa has an outdoor pool.

What makes El Santuario Resort & Spa a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at El Santuario Resort & Spa.

Does El Santuario Resort & Spa serve breakfast?

Yeah, buffet breakfast is on offer daily.

Is there a free airport shuttle available at El Santuario Resort & Spa?

No, El Santuario Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at El Santuario Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at El Santuario Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at El Santuario Resort & Spa?

No, pets are not allowed.

El Santuario Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 252 out of 583 reviews" "
Rating 8 - Good. 148 out of 583 reviews" "
Rating 6 - Okay. 87 out of 583 reviews" "
Rating 4 - Poor. 56 out of 583 reviews" "
Rating 2 - Terrible. 40 out of 583 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Amazing beautiful resort. If coming to Valle del Bravo highly recommend stay here
Stayed 2 nights in Dec 2023

2/10 Terrible

Angelica

Liked: Cleanliness
Stayed 3 nights in Dec 2023

8/10 Good

Luis, Ciudad De Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
Beautiful place, excellent service, great staff. Walls are a bit thin. We could hear very thing from the room next door. And I mean EVERYTHING!! 😬 But definitely will come back some day!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Hermann

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra suite en lo alto de la montaña y con vista al lago fue sencillamente fascinante. Todo en ella estaba muy cómodo y limpio. La cama y almohadas súper cómodas. Lo único que cambiaria sería ponerle aire acondicionado para que fuese perfecta. Todo en general estuvo excelente excepto las condiciones de las piscinas y jacuzzi. No parecen parte de las instalaciones del hotel comparando el deterioro de sus acabados con el resto de las áreas de disfrute.
Stayed 2 nights in Jun 2023

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I've come back to this hotel a couple of times is because if the heated pools (and in room pools). We have a toddler and this swimming environment is perfect for her. Also tons of grassy areas and a small playground for her. The spa is also nice (get a massage with Esveidi, she is TOP!). The food is ok but could be better, especially for the high price.
Stayed 2 nights in Apr 2023

4/10 Poor

MARCOS

Stayed 2 nights in Mar 2023

8/10 Good

Gustavo

Stayed 2 nights in Mar 2023