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Best Western Toluca

Property class: 3

Photo gallery for Best Western Toluca

A spacious lobby with a high ceiling, a stained glass skylight, and a central doorway flanked by columns.
A neatly made bed with white linens, two swan-shaped pillows, and red rose petals arranged on the bedspread.
A spacious lobby with a large stained glass ceiling, a central fountain, and a view of the street outside.
A restaurant with stone walls, large arched windows, and hanging pendant lights. Tables are set with white tablecloths and chairs.
A hotel entrance with a glass ceiling, stone pillars, and a tiled floor.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
The current price is AU$103
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View map
Vialidad Adolfo Lopez Mateos No. 406, Zinacantepec, MEX, 51355
  • Place, Cyberbox
    ‪19 min walk‬
  • Place, Nemesio Díez Stadium
    ‪20 min drive‬
  • Place, Galerias Metepec Shopping Center
    ‪25 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two single beds, a nightstand with a phone, and a wall-mounted light fixture.

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a wooden desk, a sink, and a mirror.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Smoking

A hotel room with a bed, a desk with a coffee maker, a sink, and a chair.

Suite, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Bed, Non-Smoking, Hairdryer, Coffee Maker, Alarm Clock, Cable Tv, Telephone

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite-1 King Bed, Hairdryer, Coffee Maker, Telephone, Cable Tv, Work Desk, Safe

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Double Beds, Non-Smoking, Hairdryer, Coffee Maker, Alarm Clock, Cable Tv, Telephone

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Zinacantepec

At Best Western Toluca you'll be within a 20-minute walk of Cyberbox and 4.4 km (2.8 mi) from Monterrey Institute of Technology and Higher Education. Highlights at this hotel include free breakfast, a restaurant and free self-parking. .The restaurant, Los Arcos, serves Mexican cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of an area shuttle. .Sights within a 10-minute drive of this 3-property class Zinacantepec hotel include Salón Imperial and Nemesio Díez Stadium.

What's nearby

  • Cyberbox - 19 min walk - 1.6 km
  • Nemesio Díez Stadium - 20 min drive - 7.5 km
  • Galerias Metepec Shopping Center - 25 min drive - 15.8 km
  • Nevado de Toluca National Park - 48 min drive - 15.1 km
  • Centro Dinámico Pegaso - 52 min drive - 40.5 km

Getting around

  • Zinacantepec Station - 8 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 38 min drive

Restaurants

  • ‪Mocambo - ‬11 min walk
  • ‪La Tradición - ‬6 min walk
  • ‪Bievenuti - ‬3 min drive
  • ‪Mariscos "Los Delfines - ‬12 min walk
  • ‪El Dorado - ‬3 min walk

About this property

Best Western Toluca

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business centre and meeting rooms are available. A fitness centre, a vending machine, and multilingual staff are also featured at Best Western Toluca. An area shuttle within 10 km is available for a fee. Self parking is free.

This 3-star Zinacantepec hotel is smoke free.

  • 37 guestrooms or units
  • 2 levels
  • Conference rooms
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Toluca offers 37 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Zinacantepec hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Best Western Plus Metepec & Suites
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.5 out of 5, Good, 634 reviews
The price is AU$90
includes taxes & fees
23 Aug - 24 Aug
Best Western Plus Metepec & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 10 km
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Arcos

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Toluca

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 11 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Hotel Toluca
Best Western Toluca
Best Western Toluca Hotel Zinacantepec
Best Western Toluca Zinacantepec
Best Toluca Zinacantepec
Best Western Toluca Hotel
Best Western Toluca Zinacantepec
Best Western Toluca Hotel Zinacantepec

Frequently asked questions

Is parking available at Best Western Toluca?

Yep, Best Western Toluca has a free self car park.

How much does it cost to stay at Best Western Toluca?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Best Western Toluca on 25 Aug 2026 start from AU$103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Best Western Toluca?

No, Best Western Toluca does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Toluca?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Toluca?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Best Western Toluca?

No, pets and service animals are not allowed.

Best Western Toluca Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 110 out of 307 reviews
Rating 8 - Good. 84 out of 307 reviews
Rating 6 - Okay. 63 out of 307 reviews
Rating 4 - Poor. 21 out of 307 reviews
Rating 2 - Terrible. 29 out of 307 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Totally enjoyed our stay and we will be back.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe lication woth various dining options within walking distance. Staff was friendly and the rooms were clean
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

roberto

Liked: Cleanliness, amenities, property conditions & facilities
Everything was. Beautiful
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place and clean
Stayed 6 nights in Oct 2022
Verified review

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel but need up keeping in the room
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

John

Liked: Property conditions & facilities
Disliked: Cleanliness
The property was very nice. However we had problems with the security box and to change rooms Then in the other room there was no hot water and there was no hot water. The employees were very kind and every thing was very clean.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Montserrat

The breakfast was outstanding; it is not the usual breakfast included at these hotels, but much better and varied. In addition, the servers were amazing. As I stated, the property is average; some things may need some improvement, such as the mattresses and towels.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I did not expect was restaurant dining not available and the bar being closed as well. Aside from this it was a pretty good place to stay at a comfortable price.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service
Location convenient they nees a little Too. Up. Old and short bathroom .
Verified review

8/10 Good

Orlando

Liked: Staff & service, property conditions & facilities
They should install a vending machine
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reajustar la rrvadrray
Stayed 1 night in May 2024
Verified review

6/10 Okay

Juan Carlos

Disliked: Amenities, property conditions & facilities
That’s no one to help you with the bags no elevator no room service because there no the restaurant so more things
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Norma

Disliked: Property conditions & facilities, room comfort

Hotel needs some upgrades.

The room was dated. Bed was very hard and uncomfortable. The pillows were hard. No AC. The hot water took too long. The towels were very hard and smelled. The only great thing was the breakfast. The ladies there were awesome. The reception staff were very friendly. We had the street view and at night it was so noisy
Stayed 3 nights in May 2024
Verified review

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito lugar, la atención del personal excelente, solo me hubiera gustado que su horario de restaurante fuera completo, solo hay la opción del desayuno y no para comer o cenar
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel bueno calidad precio y el desayuno acordé. Buen lugar y tranquilo, es la segunda vez que me hospedó aquí y ha sido placentero el hospedaje
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene habitaciones con vista al motel, que no debería, se me hizo incómodo tener las cortinas abiertas, en la mañana se escuchaban los pájaros que tenían sus nidos en los balcones.
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

KARINA ALEJANDRA

Disliked: Cleanliness, staff & service, property conditions & facilities
La habitación en muy mal estado, la Cerradura de la puerta no servía, las cortinas no cerraban, las toallas rotas, fatal el servicio y las instalaciones en muy mal estado
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Daniela

Liked: Cleanliness, staff & service
Disliked: Amenities
Las camas muy duras y el gimnasio no tiene nada para hacer ejercicio
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mayra

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia, bien arreglada, camas cómodas, personal con buena disposición
Stayed 1 night in Feb 2026
Verified review

8/10 Good

juan carlos

Liked: Cleanliness, amenities, property conditions & facilities
Limpio muy bien todo
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Carlos

Fumigar ya que había arañas en la habitación
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Jose Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities
Faltaban focos en el baño Agua fria Sin papel de baño
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno fue a la carta y muy buen servicio, la habitacion bien, si habia mucho lugar en el estacionamiento
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Lilia

Liked: Cleanliness, property conditions & facilities
Buena atención pero nada destacado, en la habitación tenian cafetera pero no café, el personal educado pero no daban ni una palabra de más. No probamos el desayuno.
Stayed 1 night in Dec 2025