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Hotel Mundo Maya Chichén Itzá

3.5 star property
Suburban hotel with 2 outdoor pools and spa services

Photo gallery for Hotel Mundo Maya Chichén Itzá

Aerial view
Exterior
Exterior
Interior
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Parking included
  • Housekeeping
The current price is AU$267
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪4 min drive‬
  • Place, El Caracol
    ‪6 min drive‬
  • Place, Cenote Ik kil
    ‪6 min drive‬

Room options

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down duvets, desk, laptop workspace

Junior Suite

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Sofa bed
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Premium bedding, down duvets, desk, laptop workspace

Presidential Suite

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
Sofa bed
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

About the area

Chichen Itza

At Hotel Mundo Maya Chichén Itzá you'll be 4.1 km (2.6 mi) from Pyramid of Kukulkan and 4.2 km (2.6 mi) from Court of the Thousand Columns. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and spa services. .With a stay at this 3.5-property class Chichen Itza hotel, you'll be 4.3 km (2.7 mi) from Pre-Hispanic City of Chichen-Itza and 4.3 km (2.7 mi) from Ball Courts.

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 4 min drive - 2.9 km
  • El Caracol - 6 min drive - 5.3 km
  • Cenote Ik kil - 6 min drive - 6.8 km
  • Pyramid of Kukulkan - 8 min drive - 3.2 km
  • Court of the Thousand Columns - 8 min drive - 3.2 km

Restaurants

  • ‪Taco Maya - ‬7 min drive
  • ‪sac be h - ‬10 min drive
  • ‪Chilam Balam - ‬10 min drive
  • ‪Pueblo Maya - ‬7 min drive
  • ‪Loncheria Fabiola - ‬9 min drive

About this property

Hotel Mundo Maya Chichén Itzá

Suburban hotel with 2 outdoor pools and spa services
Hotel Mundo Maya Chichén Itzá offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Mundo Maya Chichén Itzá. Self parking is free.

This 3.5-star Chichen Itza hotel is smoke free.

  • 144 guestrooms or units
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Mundo Maya Chichén Itzá offers 144 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 648 reviews
The price is AU$191
includes taxes & fees
21 Dec - 22 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (119 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Frequently asked questions

Is parking available at Hotel Mundo Maya Chichén Itzá?

Yep, Hotel Mundo Maya Chichén Itzá has a free self car park.

How much does it cost to stay at Hotel Mundo Maya Chichén Itzá?

As of 12 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Mundo Maya Chichén Itzá on 13 Dec 2025 start from AU$266.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Mundo Maya Chichén Itzá?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Mundo Maya Chichén Itzá have a pool?

Hotel Mundo Maya Chichén Itzá has 2 outdoor swimming pools.

What makes Hotel Mundo Maya Chichén Itzá a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Mundo Maya Chichén Itzá.

Is there a free airport shuttle available at Hotel Mundo Maya Chichén Itzá?

No, Hotel Mundo Maya Chichén Itzá does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mundo Maya Chichén Itzá?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Mundo Maya Chichén Itzá?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Mundo Maya Chichén Itzá?

No, only service animals are allowed.

Reviews

Hotel Mundo Maya Chichén Itzá Reviews

9.8

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 54 out of 58 reviews
Rating 8 - Good. 1 out of 58 reviews
Rating 6 - Okay. 2 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and relaxing stay.
Stayed 1 night in Aug 2025

10/10 Excellent

julie, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this place was more than we expected. Booked for an overnight quick stop from Merida. It’s brand new (7 months), a very grand scale full resort, and felt like a 5 star. Very clean, beautiful lush greenery, excellent service. Everyone working there was very courteous and greeted us warmly. Minutes to chitchen itza. Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities
This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

emilio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
Stayed 1 night in Jul 2025

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great property close to chicken itza with shuttle to the ruins( $100 pesos per person). The personal is very attentive and always ready to help and accommodate any need you have) restaurant is beautiful amd the menu is complete. Breakfast the best!
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
Stayed 1 night in Jul 2025

10/10 Excellent

selene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo un hotel espectacular, nosotros fuimos en plan de ver qué tal, y nada le Pide a los hoteles de 5 estrellas. Nos encantó. Todos los acabados y lo limpio que es. Lástima que nadie va y se hospeda ahí. Está para irse unos 3 días para disfrutar las pirámides de Chichén Itza más descansar después de visitarla. Hay más ruinas al rededor.
Stayed 1 night in Jun 2025

10/10 Excellent

MIREYA

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and staff are excelent but the access to arrived its terrible
Stayed 1 night in Jun 2025

10/10 Excellent

Julio A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

odilon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean and beautiful and the staff exellent
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Amenities
I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
Stayed 1 night in Mar 2025

4/10 Poor

Andrea

Travelled with group
Liked: Cleanliness
Location wasn’t clear and the name of the hotel was different.
Stayed 1 night in Mar 2025

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya
Stayed 1 night in Mar 2025

10/10 Excellent

Michaela

Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incantevole, immerso nella selva, abbiamo apprezzato molto, tra le altre cose, l'assenza di musica ad alto volume anche nella zona della piscina.
Stayed 1 night in Aug 2025

10/10 Excellent

RODOLFO LOPEZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propiedad muy agradable tanto por sus instalaciones comonsubpersonal muy atento y amable. Una experiencia unica combinada con el viaje en el Tren Maya, muy recomendable.
Stayed 2 nights in Aug 2025

10/10 Excellent

KARLA LIVIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JOSE ENRIQUE LOPEZ DE LA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL MUY BONITO. INSTALACIONES DE EXCELENTE CALIDAD . ESTA A POCOS MINUTOS DE CHICHENITZA Y CON SERVICIO DE TRANSPORTACION GRATUITO. EL RESTAURANTE CON MUY BUENA COMIDA Y EL SERVICIO DE TODO EL PERSONAL ES DE PRIMERA
Stayed 1 night in Jul 2025

10/10 Excellent

cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien la habitación, cama muy confortable. En el restaurante muy buen servicio, amables y buena comida.
Stayed 1 night in Aug 2025

10/10 Excellent

ROCIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones limpias, seguras, un lugar privilegiado para el descanso a minutos de las ruinas de Chichén Itzá,cuenta con transporte a la ruinas y a la estación del Tren Maya, a escasos tres minutos del Museo de Sitio. Excelentes precios, y restaurante nos deleita con platillos tipicos de la región muy deliciosos por cierto, precios bastante accesibles. El personal en general es bastante educado y empatizo. Estupendo, estupendo hotel y mi estancia de lo mejor, excelente.
Stayed 1 night in Aug 2025