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HOTEL PUERTA CHICHEN

3.0 star property
Comfortable hotel with full-service spa and steam room

Choose dates to view prices

Photo gallery for HOTEL PUERTA CHICHEN

Exterior
Front of property
Standard Room, City View
Restaurant
Standard Room, Garden View | Bathroom
Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Calle 15 A Km 117 No. 30 X 20, Tinum, Yucatan, 97757
  • Popular LocationPre-Hispanic City of Chichen-Itza17 min walk
  • Popular LocationCenote Sagrado4 min drive
  • Popular LocationPyramid of Kukulkan4 min drive
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)108 min drive

Room options

View all photos for Standard Room, City View

Standard Room, City View

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Iron/ironing board
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool
Hotel Chichen Itza
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (675)
The price is AU$162
for 1 night
includes taxes & fees
29 May - 30 May
Hotel Chichen Itza

About the area

Pisté

At HOTEL PUERTA CHICHEN you'll be within a 20-minute stroll of Pre-Hispanic City of Chichen-Itza and Ball Courts. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the steam room and pool loungers as well as access to ecotours. Added amenities include free WiFi in public areas, a free manager's reception and a snack bar/deli. Each morning full breakfast is available. There's also the convenience of free parking nearby. .Near this 3-property class Pisté hotel, you'll find Pyramid of Kukulkan.

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 17 min walk
  • Court of the Thousand Columns - 2 min drive
  • Cenote Sagrado - 4 min drive
  • Pyramid of Kukulkan - 4 min drive
  • Cenote Ik kil - 6 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 99 min drive

Restaurants

  • Pueblo Maya - 1 min walk
  • Starbucks - 2 min drive
  • La Palapa - 11 min walk
  • Oxtun - 2 min drive
  • Restaurant Sac-Beh - 20 min walk

About this property

HOTEL PUERTA CHICHEN

Comfortable hotel with full-service spa and steam room
HOTEL PUERTA CHICHEN offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and a garden are also featured at HOTEL PUERTA CHICHEN.

This 3-star Pisté hotel is smoke free.

  • 48 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
HOTEL PUERTA CHICHEN offers 48 air-conditioned accommodations with an iron/ironing board and a ceiling fan. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The on-site spa has couples treatment room(s). Services include massages.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres

Food and drink

  • Daily full breakfast available for a fee: MXN 10 for adults and MXN 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 39-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL PUERTA CHICHEN

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 10 for adults and from MXN 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL PUERTA CHICHEN Hotel
HOTEL PUERTA CHICHEN Tinum
HOTEL PUERTA CHICHEN Hotel Tinum

Frequently asked questions

What is the cancellation policy at HOTEL PUERTA CHICHEN?

HOTEL PUERTA CHICHEN offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL PUERTA CHICHEN?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at HOTEL PUERTA CHICHEN on 17 May 2024 start from AU$127.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at HOTEL PUERTA CHICHEN?

Yep, there is an onsite spa at HOTEL PUERTA CHICHEN. You'll enjoy services like massages.

Does HOTEL PUERTA CHICHEN have a pool?

HOTEL PUERTA CHICHEN has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What makes HOTEL PUERTA CHICHEN a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at HOTEL PUERTA CHICHEN.

Is HOTEL PUERTA CHICHEN family-friendly?

You bet! With amenities like a deli and an outdoor pool, as well as travel cots in the guestrooms, it's no surprise HOTEL PUERTA CHICHEN is a hit with families.

Does HOTEL PUERTA CHICHEN serve breakfast?

Sure does, full breakfast is offered daily.

Is there a free airport shuttle available at HOTEL PUERTA CHICHEN?

No, HOTEL PUERTA CHICHEN does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL PUERTA CHICHEN?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HOTEL PUERTA CHICHEN?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HOTEL PUERTA CHICHEN?

No, pets and service animals are not allowed.

HOTEL PUERTA CHICHEN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 43 reviews" "
Rating 8 - Good. 11 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tristan

Stayed 1 night in Feb 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We reserved two rooms. Too bad we were far apart. The rooms were nice and comfortable and the staff was friendly and helpful. Too bad the wifi did not work. They gave us two bottles of water in each room but there was no refilling station. There was no refrigerator nor microwave in the room so we could not get hot water. 500 meters away from downtown. A big restaurant on site. Very convenient.
Stayed 1 night in Jan 2024

8/10 Good

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2023

10/10 Excellent

Monalis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The employees were very helpful and courteous.
Stayed 1 night in Nov 2023

10/10 Excellent

julian, Kennesaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had really good night sleep at this hotel that got us ready for the pyramids the next day. Pretty good hotel it exceeded our expectations.
Stayed 1 night in Jul 2023

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed here so we were close to Chichen Itza for an early morning tour. It was clean ,comfortable and the staff were great. We ate dinner and breakfast there and both meals were delicious. The pool and grounds were lovely. The wifi was only in the public areas. Would recommend if you are visiting Chichen Itza
Stayed 1 night in Jul 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Just don't flush toilet paper down the toilet. The translation makes it sound like it was for feminine hygiene products but it also means toilet paper. If you flush any paper down it will clog the toilets.
Stayed 1 night in May 2023