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Puerto Nuevo Baja Hotel & Villas

3.0 star property
Family-friendly hotel with 2 hot tubs and full-service spa

Photo gallery for Puerto Nuevo Baja Hotel & Villas

Poolside bar
View from room
Children's play area - outdoor
Rooftop terrace
Cocktail bar, poolside views, open selected days

Popular amenities

  • Bar
The current price is AU$141
includes taxes & fees
28 July - 29 July

Explore the area

Map
Carr. Libre a Ensenada 4490, Mar de Puerto Nuevo I, Playas de Rosarito, BC, 22740
  • Christ of the Sacred Heart
    ‪7 min drive‬
  • All the Pretty Horses of Baja Rides and Rescue
    ‪8 min drive‬
  • Rosarito Beach
    ‪15 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪46 min drive‬

Room options

View all photos for Oceanfront Villa Studio, 2nd Floor

42-inch LCD TV with cable channels, TV

Oceanfront Villa Studio, 2nd Floor

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Kitchen
Mini-fridge
Dining table
LCD TV
Portable fan
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Family Room With Patio

Junior Family Room With Patio | Living area

Junior Family Room With Patio

8.0 out of 10
Very good
(13 reviews)

Highlights

Garden
Outdoor play area
Patio
Separate sitting area
Mini-fridge
LCD TV
Portable fan
Separate bedroom
  • 40 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Oceanfront Villa Studio, 2nd Floor with AC

42-inch LCD TV with cable channels, TV

Oceanfront Villa Studio, 2nd Floor with AC

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
LCD TV
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Ocean Front Double With AC

Ocean Front Double With AC

Ocean Front Double With AC

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Portable fan
Separate bedroom
Designer toiletries
Private bathroom
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Villa 2nd Floor, Ocean Front

1 bedroom, in-room safe

1 Bedroom Villa 2nd Floor, Ocean Front

7.0 out of 10
Good
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Kitchen
Mini-fridge
Dining table
LCD TV
Portable fan
Separate bedroom
  • 60 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 King Sofa Bed and 1 Queen Sofa Bed

Junior Family Room 2ND Floor

Highlights

Mini-fridge
LCD TV
Portable fan
Separate bedroom
Designer toiletries
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Villa 1st Floor, Ocean Front with Patio

Terrace/patio

1 Bedroom Villa 1st Floor, Ocean Front with Patio

8.4 out of 10
Very good
(11 reviews)

Highlights

Garden
Outdoor play area
Patio
Separate dining area
Separate sitting area
Kitchen
Mini-fridge
Dining table
  • 60 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 King Sofa Bed and 1 Queen Sofa Bed

View all photos for Junior Family Room 2ND Floor

1 bedroom, in-room safe

Junior Family Room 2ND Floor

7.8 out of 10
Good
(29 reviews)

Highlights

Separate sitting area
Mini-fridge
LCD TV
Portable fan
Separate bedroom
Designer toiletries
Private bathroom
Microwave
  • 40 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King with Partial Ocean View

King with Partial Ocean View

King with Partial Ocean View

8.6 out of 10
Excellent
(11 reviews)

Highlights

LCD TV
Portable fan
Separate bedroom
Designer toiletries
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double With Partial Ocean View Wheelchair Friendly

Standard Double With Partial Ocean View Wheelchair Friendly

Standard Double With Partial Ocean View Wheelchair Friendly

Highlights

Mini-fridge
LCD TV
Portable fan
Separate bedroom
Designer toiletries
Private bathroom
Microwave
Free bottled water
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Villa 2nd Floor, Ocean Front

2 Bedroom Villa 2nd Floor, Ocean Front

2 Bedroom Villa 2nd Floor, Ocean Front

8.6 out of 10
Excellent
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Kitchen
Mini-fridge
Dining table
LCD TV
Portable fan
Separate bedroom
  • 90 sq m
  • Sea view
  • Sleeps 10
  • 2 King Beds, 1 King Sofa Bed and 1 Queen Sofa Bed

View all photos for Standard Double with Partial Ocean View

1 bedroom, in-room safe

Standard Double with Partial Ocean View

8.4 out of 10
Very good
(57 reviews)

Highlights

LCD TV
Portable fan
Separate bedroom
Designer toiletries
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Villa 1st Floor, Ocean Front with Patio and AC

Terrace/patio

2 Bedroom Villa 1st Floor, Ocean Front with Patio and AC

Highlights

Garden
Outdoor play area
Patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
  • 90 sq m
  • Sea view
  • Sleeps 10
  • 2 King Beds, 1 King Sofa Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom Villa 2nd Floor, Ocean Front With AC.

1 bedroom, in-room safe

2 Bedroom Villa 2nd Floor, Ocean Front With AC.

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
LCD TV
  • 90 sq m
  • Sea view
  • Sleeps 10
  • 2 King Beds, 1 King Sofa Bed and 1 Queen Sofa Bed

View all photos for Family Two-Bedroom, Connected, Pool View and AC

Family Two-Bedroom, Connected, Pool View and AC

Family Two-Bedroom, Connected, Pool View and AC

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
LCD TV
2 bedrooms
Portable fan
Private bathroom
2 bathrooms
Designer toiletries
  • 51 sq m
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for 1 Bedroom Villa 2nd Floor, Ocean Front With AC

1 bedroom, in-room safe

1 Bedroom Villa 2nd Floor, Ocean Front With AC

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchenette
Mini-fridge
Dining table
LCD TV
  • 59 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 King Sofa Bed and 1 Queen Sofa Bed

View all photos for Ocean Front King With Balcony and AC

Ocean Front King With Balcony and AC

Ocean Front King With Balcony and AC

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
LCD TV
Portable fan
Separate bedroom
Designer toiletries
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for King With Ocean View with AC

1 bedroom, in-room safe

King With Ocean View with AC

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Portable fan
Separate bedroom
Designer toiletries
Private bathroom
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Villa 1st Floor, Ocean Front with Patio and AC

Terrace/patio

1 Bedroom Villa 1st Floor, Ocean Front with Patio and AC

8.4 out of 10
Very good
(7 reviews)

Highlights

Garden
Outdoor play area
Patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchenette
  • 60 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 King Sofa Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom Villa 1st Floor, Ocean Front with Patio

Terrace/patio

2 Bedroom Villa 1st Floor, Ocean Front with Patio

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Outdoor play area
Garden
Separate dining area
Separate sitting area
Kitchenette
Mini-fridge
Dining table
  • 90 sq m
  • Sea view
  • Sleeps 10
  • 2 King Beds, 1 King Sofa Bed and 1 Queen Sofa Bed

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About the area

Playas de Rosarito

A family-friendly stay in Playas de Rosarito awaits you at Puerto Nuevo Baja Hotel & Villas. You'll be 21.6 km (13.4 mi) from Rosarito Beach. Highlights at this Mediterranean hotel include 2 hot tubs, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. El KIOSKO serves local and international cuisine and is open for lunch. PUERTO NUEVO SPORTS BAR is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, outdoor swimming pool, karaoke and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning local cuisine breakfast is served between 8:00 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 3-property class Puerto Nuevo hotel include San Ysidro Border Crossing and Macroplaza Insurgentes.

What's nearby

  • Christ of the Sacred Heart - 7 min drive - 9.0 km
  • All the Pretty Horses of Baja Rides and Rescue - 8 min drive - 4.2 km
  • Baja Studios - 11 min drive - 14.9 km
  • Beach - 15 min drive - 20.9 km
  • Rosarito Beach - 15 min drive - 22.0 km

Getting around

  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 56 min drive

Restaurants

  • ‪Restaurant Villa Ortegas - ‬7 min walk
  • ‪Puerto Nuevo #1 Restaurant - ‬7 min walk
  • ‪Encanto Restaurante - ‬6 min drive
  • ‪Angel del Mar - ‬9 min walk
  • ‪Fiesta Pescador Restaurant - ‬12 min walk

About this property

Puerto Nuevo Baja Hotel & Villas

Family-friendly hotel with 2 hot tubs and full-service spa
Puerto Nuevo Baja Hotel & Villas offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the family-friendly Puerto Nuevo Baja Hotel & Villas. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Mediterranean Playas de Rosarito hotel.

  • 248 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 1990
  • Karaoke
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Puerto Nuevo Baja Hotel & Villas offers 248 accommodations with a safe and complimentary bottles of water. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries and complimentary toiletries. Additionally, rooms include coffee/tea makers and portable fans. Housekeeping is offered on a daily basis and hairdryers can be requested.
The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Languages

English, Spanish

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Rosarito Beach Hotel

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4.1 out of 5, Very good, 1,178 reviews
The price is AU$273
includes taxes & fees
29 July - 30 July
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to noon for a fee: MXN 304 to 513 for adults and MXN 266 to 285 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El KIOSKO
  • LA CASCADA
  • PUERTO NUEVO RESTAURANT
  • PUERTO NUEVO SPORTS BAR

Things to do

  • 2 hot tubs
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Heated pool
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Firepit
  • Garden
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair-accessible bathroom vanity (127 centimetre high)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Mediterranean architecture
  • Mosquito nets

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Puerto Nuevo Baja Hotel & Villas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 304 to 513 for adults and MXN 266 to 285 for children
  • Airport shuttle fee: MXN 750.00 per person (return)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 002232

We should mention

  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Baja Grand Resort
Grand Baja
Grand Baja Puerto Nuevo
Grand Baja Resort
Grand Baja Resort Puerto Nuevo
Puerto Nuevo Baja Hotel Villas
Baja Hotel Villas
Puerto Nuevo Baja Hotel Villas Playas de Rosarito
The Grand Baja Hotel Puerto Nuevo
Grand Baja Hotel
Puerto Nuevo Baja Villas Playas de Rosarito

Frequently asked questions

Is parking available at Puerto Nuevo Baja Hotel & Villas?

Yep, Puerto Nuevo Baja Hotel & Villas has a free self car park.

How much does it cost to stay at Puerto Nuevo Baja Hotel & Villas?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Puerto Nuevo Baja Hotel & Villas on 28 July 2025 start from AU$141.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Puerto Nuevo Baja Hotel & Villas?

The closest beach to Puerto Nuevo Baja Hotel & Villas is Rosarito Beach (16.6 km).

Is there a spa on site at Puerto Nuevo Baja Hotel & Villas?

Yep, there is an onsite spa at Puerto Nuevo Baja Hotel & Villas. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Puerto Nuevo Baja Hotel & Villas have a pool?

Yep, and guests love it! Take your pick from a heated pool, an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Puerto Nuevo Baja Hotel & Villas?

Puerto Nuevo Baja Hotel & Villas features 2 hot tubs, a heated pool and an outdoor pool.

Is Puerto Nuevo Baja Hotel & Villas family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Puerto Nuevo Baja Hotel & Villas is a hit with families.

Does Puerto Nuevo Baja Hotel & Villas serve breakfast?

Sure does, local cuisine brekkie is offered daily between 8:00 AM and noon.

Is there a free airport shuttle available at Puerto Nuevo Baja Hotel & Villas?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Puerto Nuevo Baja Hotel & Villas?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Puerto Nuevo Baja Hotel & Villas?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Puerto Nuevo Baja Hotel & Villas?

No, pets and service animals are not allowed.

Puerto Nuevo Baja Hotel & Villas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 868 out of 1714 reviews
Rating 8 - Good. 372 out of 1714 reviews
Rating 6 - Okay. 225 out of 1714 reviews
Rating 4 - Poor. 126 out of 1714 reviews
Rating 2 - Terrible. 123 out of 1714 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fabiola

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service

Great service.

Service is fantastic. Beautiful views from restaurant at breakfast and wonderful service. Large selection for breakfast. Bedroom was large, but without views. Bedroom and style is dated but clean. Pillows were hard and thick. Walls were paper thin so you are at the mercy of whomever stays next to you. A party entered the room next to us at night and sounded like they were in our room. We don't have children and didn't use the pool, but this looks like it would be a fun place for children. They have a beautiful pool with ocean views and a large playground with ship like obstacle course for children.
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Irazema

Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Apr 2025

10/10 Excellent

Sebastian

Stayed 2 nights in Apr 2025

10/10 Excellent

leslye

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean great ocean views
Stayed 1 night in Apr 2025

4/10 Poor

WALTER

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Much Improvement Needed

At best, this is a 3 star hotel. The pictures give the impression of being an out of site hotel, which is why we selected it. Problems: 1. The “free breakfast" was only for 2 people; we were a party of four with two children. At check-in the receptionist tried to stiff us by saying that the coupons we received the day we made the reservation had expired so we could not get breakfast. Pay attention: I made the reservation on a Tuesday, a week before our stay. The free breakfast coupons were for that same day I made the reservation (Tuesday), NOT FOR THE DAYS OF OUR STAY. I wrote the hotel about the coupons, but they ignored my email; and when I asked about it, reception acted as if they never received anything. We were stuck with paying for an additional breakfast for our 4 year-old son. 2. The room was very cold, no heater during winter months. The bathroom shower was ridiculously low in its water pressure. Needs repair. The faucet had higher pressure than the shower. The toilet lacked pressure as well; waste flushed fully on two to three tries all of the time. Needs repair. 3. The hotel hosted loud music every night until 11:00 PM; annoying because it was hard to sleep with music in the background and it was hard to listen to the television with the loud music in the background. 4. Swimming pool is not heated; the water temperature of the pool was in the 60s Fahrenheit, way too cold for children and adults to swim in it during winter months. 5. The mini-zoo was a plus.
Stayed 3 nights in Apr 2025

10/10 Excellent

Josejuan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Berta

Liked: Cleanliness, staff & service, property conditions & facilities
I lake everything
Stayed 3 nights in Apr 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Raymond

Stayed 2 nights in Dec 2024

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness
Nice view
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities
Excellent customer service and propertywell maintain
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Stayed 2 nights in Apr 2025

4/10 Poor

Angelica

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The staff didn’t want to honor the free breakfast that clearly said it was included when we booked. Used some bull crap low that it had expired but when we booked it said it was included.
Stayed 2 nights in Apr 2025

4/10 Poor

Louie

Business traveller
Liked: Cleanliness, staff & service
Rooms are clean but no WiFi in the rooms
Stayed 2 nights in Apr 2025

6/10 Okay

Louie

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Below average

Just a run down hotel with not so great customer service. Not terrible but not good. Location is fairly decent.
Stayed 3 nights in Apr 2025

10/10 Excellent

MARIO

Travelled with partner
Liked: Amenities, property conditions & facilities
Familiar.
Stayed 1 night in Apr 2025

10/10 Excellent

MARITZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Apr 2025