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The Maids Head Hotel

4.0 star property
Historic hotel with a restaurant, steps from Tombland

Photo gallery for The Maids Head Hotel

Dining
Property entrance
Exterior
Courtyard
Junior Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
The current price is AU$239
includes taxes & fees
9 Feb - 10 Feb

Explore the area

View map
Tombland, Norwich, England, NR3 1LB
  • Place, Norwich Cathedral
    ‪1 min walk‬
  • Place, Norwich Castle
    ‪6 min walk‬
  • Place, Norwich Theatre Royal
    ‪10 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(18 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 1
  • 1 Single Bed

Classic Double Room

  • Sleeps 2

Executive Dog Room

  • Sleeps 2

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double

Dog Friendly Executive Double

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Single Room

  • Sleeps 1

Junior Suite

  • Sleeps 2

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(45 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

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Exterior

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4.0 out of 5, Very good, 8 reviews
The price is AU$100
includes taxes & fees
1 Mar - 2 Mar
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About the area

Norwich

The Maids Head Hotel puts you in the heart of Norwich, within steps of Norwich Cathedral and Elm Hill. Highlights at this historic hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and free use of bicycles. Full breakfast is available daily between 7 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a short walk of this 4-property class Norwich City Center hotel include Tombland and The Forum is within 15 minutes.

What's nearby

  • Elm Hill - 1 min walk - 0.1 km
  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 6 min walk - 0.5 km
  • Market Place - 7 min walk - 0.6 km
  • Norwich Theatre Royal - 10 min walk - 0.9 km

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Ribs of Beef - ‬2 min walk
  • ‪The Wig and Pen - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Aroma - ‬3 min walk

About this property

The Maids Head Hotel

Historic hotel with a restaurant, steps from Tombland
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly The Maids Head Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 4-star Norwich hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1287
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Maids Head Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Interior
St Giles House Hotel
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.2 out of 5, Very good, 335 reviews
The price is AU$210
includes taxes & fees
1 Mar - 2 Mar
St Giles House Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle storage
  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 7.00 for children
  • Uncovered self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

What is the cancellation policy at The Maids Head Hotel?

The Maids Head Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Maids Head Hotel?

As of 3 Feb 2026, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on 9 Feb 2026 start from AU$239.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Maids Head Hotel?

Yep, The Maids Head Hotel has an uncovered self car park for GBP 10.00 per night. A self car park is also available, for a fee.

What makes The Maids Head Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Maids Head Hotel.

Does The Maids Head Hotel serve breakfast?

Yeah, full breakfast is served daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at The Maids Head Hotel?

No, The Maids Head Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Maids Head Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Maids Head Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Maids Head Hotel?

Dogs are welcome at The Maids Head Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1008 reviews
Rating 8 - Good. 249 out of 1008 reviews
Rating 6 - Okay. 49 out of 1008 reviews
Rating 4 - Poor. 17 out of 1008 reviews
Rating 2 - Terrible. 10 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Janice

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeff, St catharines

Stayed 2 nights in Oct 2025

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is good. Room was a bit noisy as we faced the kitchen fan extractor. Ear plugs were complimentary. Breakfast was good as well but juices not great. Good location in Norwich.
Stayed 2 nights in Oct 2025

10/10 Excellent

Debbie

Travelled with partner
The room was very clean, bed was comfy too. Tasty breakfast. Staff very friendly. Thank you
Stayed 1 night in Nov 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
We stayed in the filby suite as we have before. Lovely spacious room rolltop bath furnishings huge shower. Slight issue the bath flooded but maintenance quickly sorted though we only stayed one night breakfast was great huge selection and biffet servjce
Stayed 1 night in Oct 2025

10/10 Excellent

KATRINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The heating system was odd we set it at 21c but came back to near 30c. We went in my BEV . Before going I read the website which doesn't mention on site charging but in reality they have it so I could have saved some money not charging up before arriving. They charge £5 per night to charge at I guess a low kW rate..
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful memory thanks Maids Head Team

We stayed for the 1 night only (Thursday) and arrived by bus because the carpark charge online looked to expensive. Whilst we were upgraded on arrival toi a newly decorated level 1 - in room 109. A Gorgeous quiet and warm room with a settee and chairs. When walking to the Norwich Cathedral next door we saw a beautiful old Bentley car parked out front which is one of three classic cars own by the hotel. We got a complimentary tour all around the City with the driver as guide. Fabulous thanks Maids Head for a truly memorable stay in Storm Benjamin!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff in a beautiful hotel. Wensum junior suite was lovely. Great location for exploring/walking Norwich historical areas including the Castle, Cathedral and Elm Hill. Large car park behind the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
......
Stayed 2 nights in Oct 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service
I throughly enjoyed my stay a the Maids Head Hotel and would recommend
Stayed 1 night in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, good service, ok breakfast, good parking
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2025

6/10 Okay

Marc

Freezing cold. Heating in the room didnt work, cold common areas where guests are all wearing coats and sweaters. Eco gone too Far. Apparently my room Was 24 Deg via there eco heating controls in reception but this clearly wasn’t working. Stains on carpet.
Stayed 2 nights in Oct 2025

8/10 Good

Lyndsey

Stayed 1 night in Oct 2025

10/10 Excellent

Henrik

Stayed 1 night in Oct 2025

8/10 Good

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

TPI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have no pets. Great to have pubs, restaurants and tourist destinations nearby. We did not want to drive anywhere so the hotel location is perfect.
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique and historic hotel. We enjoyed a nice quiet room with a comfortable bed and excellent bathroom/shower. The staff was very accommodating and quite friendly. We loved their wonderful breakfast. Centrally located and great parking in a very congested part of Norwich. Highly recommended and supposedly the oldest hotel in the UK.
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 5 nights in Sep 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, easy to walk into the city or to the station. There are some great dining options around the hotel. We stayed in the Surlingham suite which was gorgeous. The view in the morning of the cathedral was fantastic. The staff could not have been more helpful, everything we asked for they accommodated. We'd definitely stay again!!!
Stayed 1 night in Oct 2025