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Spirit Ridge, in The Unbound Collection by Hyatt

4.0 star property
Beach resort with outdoor pool, near Nk'Mip Desert Cultural Centre

Photo gallery for Spirit Ridge, in The Unbound Collection by Hyatt

Lunch, dinner, brunch served; local cuisine, garden views
Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Penthouse, 1 King Bed with Sofa bed (1 Bedroom) | Private kitchen
Lunch, dinner, brunch served; local cuisine, garden views
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$247
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
1200 Rancher Creek Rd, Osoyoos, BC, V0H 1V6
  • Nk'Mip Desert Cultural Centre
    ‪2 min walk‬
  • Nk'Mip Cellars
    ‪4 min walk‬
  • Rattlesnake Canyon
    ‪4 min drive‬
  • Penticton, BC (YYF-Penticton Regional)
    ‪72 min drive‬

Room options

View all photos for Condo, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Condo, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Condo, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 86 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 1 Bedroom (2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(65 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 1 King Bed with Sofa bed, Corner (1 Bedroom)

Condo, 1 King Bed with Sofa bed, Corner (1 Bedroom)

Condo, 1 King Bed with Sofa bed, Corner (1 Bedroom)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (1 Bedroom)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View (1 Bedroom)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed with Sofa bed, View (1 Bedroom)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed with Sofa bed (1 Bedroom)

Penthouse, 1 King Bed with Sofa bed (1 Bedroom)

Penthouse, 1 King Bed with Sofa bed (1 Bedroom)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Condo, 1 Bedroom, View (2 Queen and 1 Sofa Bed)

8.4 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Villa, 1 Bedroom, View (2 Queen and 1 Sofa Bed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 75 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed)

Penthouse, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed) | Bathroom

Penthouse, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 86 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed)

7.8 out of 10
Good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 86 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, View (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Villa, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Villa, 2 Bedrooms, View (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 91 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Villa, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 91 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Condo, 3 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Condo, 3 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 121 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

About the area

Osoyoos

A family-friendly stay in Osoyoos awaits you at Spirit Ridge, in The Unbound Collection by Hyatt. You'll be within steps of Nk'Mip Desert Cultural Centre and within a short 5-minute stroll of Sonora Dunes Golf Club. Highlights at this beach resort include a full-service spa, a winery and a golf course. .A relaxing visit to Solterra Desert Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Bear, Fish, Root & Berry, serves local cuisine and is open for brunch, lunch and dinner. The resort's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Turkish bath/hammam and Hot tub. 13000 square feet (1208 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a steam room and a children's swimming pool. To-go breakfast is available daily between 8 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Places within a short walk of this 4-property class Osoyoos resort include Nk'Mip Cellars and Osoyoos Lake is within 15 minutes.
View more Resorts in OsoyoosOpens in a new window

What's nearby

  • Nk'Mip Desert Cultural Centre - 2 min walk - 0.2 km
  • Nk'Mip Cellars - 4 min walk - 0.4 km
  • Osoyoos Lake - 12 min walk - 1.0 km
  • Rattlesnake Canyon - 4 min drive - 2.3 km
  • Anarchist Mountain Lookout - 7 min drive - 6.8 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 132 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Tim Hortons - ‬8 min drive
  • ‪The Sage Pub - ‬6 min drive
  • ‪Osoyoos Lake - ‬6 min drive
  • ‪Spirit Beach Cantina - ‬10 min walk

About this property

Spirit Ridge, in The Unbound Collection by Hyatt

Beach resort with outdoor pool, near Nk'Mip Desert Cultural Centre
For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Enjoy a summer holiday at Spirit Ridge, in The Unbound Collection by Hyatt, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This beach resort also offers an attached winery, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Osoyoos resort.

  • 226 guestrooms or units
  • 4 levels
  • 12 buildings
  • 13000 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 2005
  • Winery on site
  • Deli
  • Beach lounge chairs
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Spirit Ridge, in The Unbound Collection by Hyatt offers 226 accommodations with fireplaces and a safe. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Solterra Desert Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Exterior

Walnut Beach Resort

  • On private beach
  • Pool
  • Hot tub
  • Parking included
4.6 out of 5, Wonderful, 1,087 reviews
The price is AU$189
includes taxes & fees
1 Oct - 2 Oct
Walnut Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 8 AM to 10:30 AM for a fee: CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bear, Fish, Root & Berry

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Private wine tours
  • Pro golf shop
  • Steam room
  • Vineyard
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Wine tours
  • Winery
  • Yoga classes

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,000 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Firepit
  • In a regional park
  • In the mountains
  • On a lake
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Vineyard

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 15 to 25 for adults and CAD 10 to 20 for children
  • Pet fee: CAD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Spirit Ridge
Spirit Ridge Resort
Spirit Ridge Vineyard
Spirit Ridge NK'MIP Resort Osoyoos
Spirit Ridge Vineyard Resort
Spirit Ridge Vineyard Resort Osoyoos
Spirit Ridge Osoyoos
Spirit Ridge NK'MIP Resort
Spirit Ridge NK'MIP Osoyoos
Spirit Ridge NK'MIP
SPIRIT RIDGE Unbound Collection Hyatt Hotel Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Resort Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Resort
SPIRIT RIDGE Unbound Collection Hyatt
SPIRIT RIDGE in the Unbound Collection by Hyatt
SPIRIT RIDGE Unbound Collecti
Spirit Ridge in The Unbound Collection by Hyatt
Spirit Ridge, in The Unbound Collection by Hyatt Resort
Spirit Ridge, in The Unbound Collection by Hyatt Osoyoos

Frequently asked questions

What is the cancellation policy at Spirit Ridge, in The Unbound Collection by Hyatt?

Spirit Ridge, in The Unbound Collection by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Spirit Ridge, in The Unbound Collection by Hyatt?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Spirit Ridge, in The Unbound Collection by Hyatt on 19 Oct 2025 start from AU$246.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Spirit Ridge, in The Unbound Collection by Hyatt?

Yep, Spirit Ridge, in The Unbound Collection by Hyatt has a free self car park.

Are there any beaches close to Spirit Ridge, in The Unbound Collection by Hyatt?

The closest beach to Spirit Ridge, in The Unbound Collection by Hyatt is Gyro Beach (2.1 km).

Is there a spa on site at Spirit Ridge, in The Unbound Collection by Hyatt?

Yep, Solterra Desert Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Spirit Ridge, in The Unbound Collection by Hyatt have a pool?

Spirit Ridge, in The Unbound Collection by Hyatt has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

Does Spirit Ridge, in The Unbound Collection by Hyatt have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Spirit Ridge, in The Unbound Collection by Hyatt?

Spirit Ridge, in The Unbound Collection by Hyatt features a full-service spa, a winery and an outdoor pool. All guestrooms come with premium bedding, fireplaces and dining areas.

What makes Spirit Ridge, in The Unbound Collection by Hyatt a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and fireplaces in the guestrooms, help set the scene for a romantic weekend at Spirit Ridge, in The Unbound Collection by Hyatt.

Is Spirit Ridge, in The Unbound Collection by Hyatt family-friendly?

You bet! With amenities such as a children's pool, children's meals and a waterslide, it's no surprise that Spirit Ridge, in The Unbound Collection by Hyatt is a hit with families.

Does Spirit Ridge, in The Unbound Collection by Hyatt serve breakfast?

You bet, to-go breakfast is served daily between 8 AM and 10:30 AM.

Is there a free airport shuttle available at Spirit Ridge, in The Unbound Collection by Hyatt?

No, Spirit Ridge, in The Unbound Collection by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Spirit Ridge, in The Unbound Collection by Hyatt?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Spirit Ridge, in The Unbound Collection by Hyatt?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Spirit Ridge, in The Unbound Collection by Hyatt?

Yep, Spirit Ridge, in The Unbound Collection by Hyatt has a 9-hole golf course. Golf caddies, golf carts, golf clubs and a golf pro shop are also available.

Reviews

Spirit Ridge, in The Unbound Collection by Hyatt Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 682 out of 1015 reviews
Rating 8 - Good. 211 out of 1015 reviews
Rating 6 - Okay. 76 out of 1015 reviews
Rating 4 - Poor. 31 out of 1015 reviews
Rating 2 - Terrible. 15 out of 1015 reviews

Reviews

10/10 Excellent

Jennifer

Stayed 2 nights in May 2025

10/10 Excellent

Marc, Victoria

Stayed 4 nights in Jun 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel room with tons of space. Grown up pool was perfect, wine tasting on site, great restaurant. Room for improvement was the spa- small and dark with undertrained staff and the lakeside club was a run down dive bar. Would go again for sure but skip the spa and the lake.
Stayed 3 nights in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

MING YUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place
Stayed 2 nights in Apr 2025

10/10 Excellent

Suraj

Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness
Nice resort
Stayed 2 nights in Jun 2025

10/10 Excellent

Arif

Liked: Cleanliness, amenities, property conditions & facilities
Vivacious vineyard view
Vineyard
Villas
Stayed 2 nights in May 2025

10/10 Excellent

Doug, New Westminster

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the look of the hotel and its grounds and surroundings. We had a one bedroom villa and we love it except it was too hot to sit outside and enjoy the view. Not a hotel problem but a patio umbrella would have helped. None of the suites had umbrellas.
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is amazing, clean, relaxing. It was my first time but definitely not the last. The restaurants were good. The vineyard is in the resort so you can do wine tasting without having to take the car.
Stayed 2 nights in May 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only negative is when there is a function on the roof of the desert suites building it is very noisy on the third floor. A very special thank you to Vishwojyoti for going the extra mile to make our stay even better. The staff were all great and attentive. Mellanie at the front desk also very nice.
Stayed 7 nights in Jun 2025

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pictures showed the front villas not the ones off parking lot and there was a stagers that were beer ponging and loud until 3 in morning … beautiful property but my experience could have been better
Stayed 3 nights in Jun 2025

6/10 Okay

Ailve M., West Vancouver

Travelled with family
Disliked: Cleanliness
What I didn’t like was the confusion around the billing ? The Expedia App showed the second payment that was due on arrival but they charged over $300 more ( altho when I complained they did revise that after we left) However they also put $100 per room on my credit card on arrival ( for miscellaneous? altho there is no mini-bar so other than eating a bar of soap ….?) we arrived June 2, left June 4 and as of today , June 7 that $200 is still on my credit card ! Honestly, apart from the billing issues the rooms were fine and the restaurant staff are FANTASTIC ( Oscar and the great guy at breakfast !)
Stayed 2 nights in Jun 2025

8/10 Good

Gurpreet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay at the property. The staff were very friendly and welcoming. I loved my patio with a view of the lake. The only reason it got four stars is because we were on the 2nd floor of building A and we could hear the people a floor above us, making noise at all hours of the day. Which is not the hotels fault but did affect our sleep.
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Stayed 2 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely fabulous stay at an amazing property. The service was fantastic - from check-in to the spa to the restaurants - everyone is so lovely. The spa - best facial I’ve ever had. The room - incredible views and comfy bed. The food - outstanding. There is no question - this is our new place to stay when up this way. Just incredible. Thank you everyone for making my birthday celebration so special.
Stayed 2 nights in May 2025

2/10 Terrible

Hyung Jin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, unpleasant, unprofessional.
Stayed 2 nights in May 2025

10/10 Excellent

Tara

Travelled with group
Liked: Amenities, property conditions & facilities
Amazing accommodations, all you need to have a perfect relaxing weekend away. Top notch services
Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Stayed 3 nights in May 2025

2/10 Terrible

Kristy-Lynn

Travelled with group
Here’s a shortened version suitable for an Expedia review (which has a 1500-character limit): ⸻ Terrible Experience – Not Worth the Price or the Hassle We booked and prepaid for a 2-bedroom lake-view villa for a special 40th birthday getaway, and it was a disaster from start to finish. They gave away our room and expected us to change rooms every night. Instead of the villa, we were put in a dark condo under a parking garage beside the elevator. We didn’t get the room we paid for until 4pm on our last night—right before packing up to leave. We had to repack daily, and were promised our luggage would be moved while we were out, which never happened. Every day our room keys were deactivated, and we spent far too much time re-explaining everything to new front desk staff. There was zero communication between shifts and no consistency. We also missed two dinner reservations due to the chaos—one because our room wasn’t ready until after 7pm, and another after returning from a wine tour only to find our keys didn’t work and nothing had been moved. Every time we were at the front desk (which was way too often), there were other angry guests dealing with similar issues. We heard multiple complaints unprovoked—it’s clearly a pattern. The hotel director was kind but new and overwhelmed. Overall, the service was shockingly poor for a resort at this price point. Avoid if you’re looking for a stress-free vacation.
Stayed 3 nights in May 2025

8/10 Good

Dudley

Liked: Cleanliness, staff & service
You allow dogs in the hotel, which we loved. But the dogs can't go anywhere in the hotel. Would be nice to be able to access a patio with a dog
Stayed 2 nights in May 2025

8/10 Good

ray

Liked: Cleanliness, staff & service, property conditions & facilities
Had an issue checking in, however Norm the manager sorted everything out.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Mishap on check-in but corrected

To be honest, we have been staying at this property for the past 10 years. The rooms are starting to get dated as there hasn’t been a huge change to the decor in years. For the first time in 10 years the room was not ready at 4pm. I get it that this can happen sometimes but the problem was with the front desk staff telling us the delay would be about 15-20 mins. They said they would call when the room was ready, but 2.5 hours later I had to go check on my own. The room was still not ready but after complaining that this was not reasonable anymore they gave us someone else’s room who had not arrived yet. We then spoke with the manager who gave us a credit to the restaurant which was a step in the right direction. Other than this mishap on check in, the rest of the trip was fine. The only thing I would recommend is updating the rooms somewhat. They have been that way for years and are showing their age now. The restaurant was awesome, I recommend the beef ribs.
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025