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Mazzarò Sea Palace - The Leading Hotels of the World

Luxury hotel on the beach, with outdoor pool

Photo gallery for Mazzarò Sea Palace - The Leading Hotels of the World

View from property
Lobby
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Via Nazionale 147, Taormina, ME, 98039
  • Place, Lido Mazzaro
    ‪1 min walk‬
  • Place, Greek Theatre
    ‪12 min walk‬
  • Place, Taormina Cable Car
    ‪14 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double Room, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, Sea View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • Sea view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, Sea View

Premium bedding, minibar, in-room safe, desk

Suite, Sea View

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • Sea view
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite, Sea View

Premium bedding, minibar, in-room safe, desk

Junior Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Suite, Private Pool, Sea View

Premium bedding, minibar, in-room safe, desk

Suite, Private Pool, Sea View

Highlights

Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Presidential Suite, Sea View

Premium bedding, minibar, in-room safe, desk

Presidential Suite, Sea View

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sea view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, Sea View

Premium bedding, minibar, in-room safe, desk

Family Suite, Sea View

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

Highlights

Deck/patio
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View

Superior Double Room, Sea View

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Blackout curtains
  • Sea view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View

Premium bedding, minibar, in-room safe, desk

Junior Suite, Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, Private Pool, Sea View

Premium bedding, minibar, in-room safe, desk

Suite, Private Pool, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Taormina

A luxury stay in Taormina awaits you at Mazzarò Sea Palace - The Leading Hotels of the World. Within a 20-minute stroll, you'll find popular places like Isola Bella and Taormina Cable Car. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Armònia, serves Italian cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and Turkish bath/hammam. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 5-property class Mazzaro hotel include Letojanni Beach and Corso Umberto.

What's nearby

  • Lido Mazzaro - 1 min walk - 0.1 km
  • Isola Bella - 8 min walk - 0.8 km
  • Greek Theatre - 12 min walk - 1.0 km
  • Taormina Cable Car - 14 min walk - 1.2 km
  • Corso Umberto - 17 min walk - 1.5 km

Getting around

  • Letojanni Station - 5 min drive
  • Reggio di Calabria (REG-Strait of Messina) - 120 min drive

Restaurants

  • ‪Da Giovanni - ‬5 min walk
  • ‪Bar Pirandello - ‬7 min drive
  • ‪Mendolia Beach Club - ‬7 min walk
  • ‪Il Ristorante Timeo - ‬9 min drive
  • ‪Bell’Assai - ‬5 min walk

About this property

Mazzarò Sea Palace - The Leading Hotels of the World

Luxury hotel on the beach, with outdoor pool
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mazzarò Sea Palace - The Leading Hotels of the World such as an outdoor pool and a 24-hour fitness centre.

Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Taormina hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 4 levels
  • Built in 1972
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Mazzarò Sea Palace - The Leading Hotels of the World offers 76 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Taormina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 40 per day; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Armònia

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 40 per day (in/out privileges)
  • Pet fee: EUR 40.00 per pet, per night
  • Service animals are exempt from fees
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT083097A1SKZU2EUE

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

VOI Grand Mazzarò Sea Palace Taormina
Grand Hotel Mazzarò Sea Palace Taormina
Grand Mazzarò Sea Palace
Grand Mazzarò Sea Palace Taormina
Hotel Mazzarò
Hotel Mazzarò Sea Palace
Mazzarò Hotel
Mazzarò Sea Palace
Mazzarò Sea Palace Hotel
Mazzaro Sea Palace Taormina
Grand Hotel Mazzaro Sea Palace Taormina, Sicily
Mazzaro Sea Palace Hotel Taormina
VOI Grand Mazzarò Sea Palace

Frequently asked questions

What is the cancellation policy at Mazzarò Sea Palace - The Leading Hotels of the World?

Mazzarò Sea Palace - The Leading Hotels of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mazzarò Sea Palace - The Leading Hotels of the World?

Yep, Mazzarò Sea Palace - The Leading Hotels of the World has a self car park with in/out privileges for EUR 40 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Mazzarò Sea Palace - The Leading Hotels of the World?

Yep, Mazzarò Sea Palace - The Leading Hotels of the World is on Lido Mazzaro. Fun beach activities include scuba diving and fishing. You can also find boat tours.

Is there a spa on site at Mazzarò Sea Palace - The Leading Hotels of the World?

Yep, there is an onsite spa at Mazzarò Sea Palace - The Leading Hotels of the World. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Mazzarò Sea Palace - The Leading Hotels of the World have a pool?

Mazzarò Sea Palace - The Leading Hotels of the World has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Mazzarò Sea Palace - The Leading Hotels of the World a romantic place to stay?

A hot tub and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mazzarò Sea Palace - The Leading Hotels of the World.

Is Mazzarò Sea Palace - The Leading Hotels of the World family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Mazzarò Sea Palace - The Leading Hotels of the World is a hit with families.

Does Mazzarò Sea Palace - The Leading Hotels of the World serve breakfast?

Yep, free buffet breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mazzarò Sea Palace - The Leading Hotels of the World?

No, Mazzarò Sea Palace - The Leading Hotels of the World does not offer an airport shuttle service.

Is there a bar or restaurant at Mazzarò Sea Palace - The Leading Hotels of the World?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mazzarò Sea Palace - The Leading Hotels of the World?

Check-in begins at 3:00 PM. Check-out time is noon.

Mazzarò Sea Palace - The Leading Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 229 out of 290 reviews
Rating 8 - Good. 46 out of 290 reviews
Rating 6 - Okay. 8 out of 290 reviews
Rating 4 - Poor. 5 out of 290 reviews
Rating 2 - Terrible. 2 out of 290 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Greg Van

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything to the tiniest detail was excellent! From the manager’s welcome to Carmine our evening housekeeper, restaurant and bar staff, concierge Karina, and bell service it could not have been better. One of our best hospitality stays ever!!
Stayed 10 nights in Oct 2025

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food great service amazing views amazing suite with pool love it
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann, Little Silver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel right on the beach. The staff was wonderful and accommodating, our room was gorgeous, and the location can’t be beat. Great stay and we will be back!
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, conveniently located, friendly and knowledgeable staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at the Mazzarò Sea Palace in Taormina was nothing short of exceptional. The hotel’s location on a stunning, secluded cove feels like something out of a dream — crystal-clear water, panoramic views of the Sicilian coastline, and the soothing sound of waves right outside your balcony. It’s the perfect mix of privacy and luxury, yet still just a short funicular ride away from Taormina’s charming town center. The staff truly made our stay unforgettable. From the warm welcome at check-in to the impeccable service throughout, everyone went above and beyond — especially the breakfast and concierge teams, who handled my admittedly high-maintenance requests with patience, grace, and genuine kindness. Their attention to detail and willingness to personalize our experience made us feel so well cared for. Our room was spacious, spotless, and beautifully appointed, with a balcony that offered breathtaking sea views — the ideal spot for morning coffee or a glass of wine at sunset. Both the restaurant and breakfast buffet were excellent, featuring fresh local ingredients, delicious Sicilian specialties, and a gorgeous setting overlooking the bay. In every way, Mazzarò Sea Palace exceeded expectations. It’s the kind of place that stays with you long after you’ve left — perfect for families, honeymooners, or anyone seeking a luxurious escape on the Sicilian coast. We can’t wait to return to this little slice of paradise!
Stayed 6 nights in Oct 2025

10/10 Excellent

Mandy

Stayed 3 nights in Oct 2025

10/10 Excellent

BARBARA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property and Service. The beach was fabulous and it’s a two minute walk to the cable car. I most definitely will return.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tracy L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an upgrade to a stunning remodeled room with an ocean view. All staff at every level gave top notch customer service & were friendly and welcoming. Highly recommend!
Stayed 5 nights in Oct 2025

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff was incredible. Especially Rosanna! They did an incredible job and made us feel right at home.
Stayed 9 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and staff very helpful. Close to the funicular up to Taormina's center. We tipped the whole trip but realized in the end that the hotel takes a significant amount out for employees.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is beautiful. The staff was incredible. They were so helpful. The concierge was fantastic. We would definitely come back.
Stayed 3 nights in Sep 2025

10/10 Excellent

James, Torrance

Stayed 5 nights in Aug 2025

10/10 Excellent

Babar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephen

Stayed 4 nights in Aug 2025

10/10 Excellent

Janine R

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Delta flight was canceled and we lost first night hotel fee & prepaid tour. But remainder of our hotel stay was fantastic! Mazzaro Sea Palace is the best! Beach, pool, restaurant & the best seaside piano lounge.
Stayed 7 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

KRISTIN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and friendly staff!
Stayed 3 nights in Aug 2025

6/10 Okay

Jenna

Travelled with partner
Disliked: Staff & service
Definitely not a 5 star hotel. Great location but amenities like spa and overall service I would rate 3 stars.
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property and staff was friendly and first rate
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert Susko

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Pierre

Stayed 6 nights in May 2025

10/10 Excellent

Sophia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the one of the best hotel stay’s that I have ever had. The concierge and front desk personnel were extremely kind and helpful. Also the location of the hotel was amazing, we were a 3 min walk from the cable car that goes into the city center. The hotel is right on the beach which is so convenient. I could go on and on about how wonderful our stay was!!
Stayed 4 nights in Jun 2025

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay but small children put on tables in the middle of mainly couples with screaming kids who were not asked to keep the noise down ruined breakfast every day
Stayed 6 nights in Apr 2025

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really great property and enjoyed our visit at the Mazzarò Sea Palace. Big shout out to Carmen from housekeeping that took extra good care of us and Salvatore on the beach who made things perfect! Loved the place so much! One thing I think people should know about when you travel to nice hotels in Sicily and this one in particular. They now add 15% gratuity and mention it as optional if you eat at the restaurants. Additionally, upon check out, they sum up a tip of 5 percent of total bill for a tip for all the staff. In essence you tip on top of tips. You can opt out of that or select another amount but it would be great if it was advised upfront as I’ve grown accustomed to tipping staff directly or house keeping directly. One then finds themself tipping at lunch/dinner then again having an amount pegged at end of stay by the property. They then tell you it’s optional. Not sure if the staff receives or if it goes to the top of the chain. Overall great stay but people should know about gratuity being baked in or proposed in final bill.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025