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Excelsior Palace Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and rooftop terrace

Photo gallery for Excelsior Palace Hotel

Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Front of property
Interior
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Via Toselli 8, Taormina, ME, 98039
  • Place, Corso Umberto
    ‪2 min walk‬
  • Place, Piazza del Duomo
    ‪2 min walk‬
  • Place, Porta di Catania
    ‪2 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪40 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (Elegance)

Double Room, Sea View (Elegance)

Double Room, Sea View (Elegance)

8.2 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About the area

Taormina

A family-friendly stay in the heart of Taormina awaits you at Excelsior Palace Hotel. Within steps you'll find Palazzo dei Duchi di Santo Stefano and Porta di Catania. Highlights at this Belle Époque hotel include 2 restaurants, 2 coffee shops/cafes and an outdoor swimming pool. .The restaurant, Excelsior Restaurant, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. 151 square feet (14 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning continental breakfast is served between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Taormina City Centre hotel, you'll be steps from Piazza del Duomo.

What's nearby

  • Corso Umberto - 2 min walk - 0.2 km
  • Piazza del Duomo - 2 min walk - 0.2 km
  • Porta di Catania - 2 min walk - 0.2 km
  • Church of San Domenico - 2 min walk - 0.2 km
  • Piazza IX April - 5 min walk - 0.5 km

Getting around

  • Taormina Giardini Station - 9 min drive
  • Catania (CTA-Fontanarossa) - 64 min drive

Restaurants

  • ‪Ristorante il Ciclope - ‬4 min walk
  • ‪Luraleo - ‬1 min walk
  • ‪Bar & Chiostro - ‬6 min walk
  • ‪L'Arco - ‬2 min walk
  • ‪La Trattoria da Ugo - ‬1 min walk

About this property

Excelsior Palace Hotel

Family-friendly hotel with 2 restaurants and rooftop terrace
There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 151 square feet (14 square metres) and includes a conference centre. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the family-friendly Excelsior Palace Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Taormina hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 coffee shops
  • 151 sq ft of conference space
  • 14 sq. m of conference space
  • Built in 1904
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Excelsior Palace Hotel offers 79 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LED televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Uncovered valet parking on site (EUR 15 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Excelsior Restaurant
  • Panoramic Restaurant

Things to do

  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (151 square foot of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1904
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 150
  • New Year's Eve (31 December) Gala Dinner per child: EUR 150 (up to 18 years old)
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 19 per person
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Taormina
Hotel Excelsior Palace
Excelsior Palace
Excelsior Palace Hotel Taormina, Sicily
Excelsior Palace Hotel Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Hotel Hotel Taormina

Frequently asked questions

What is the cancellation policy at Excelsior Palace Hotel?

Excelsior Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Excelsior Palace Hotel?

Yep, Excelsior Palace Hotel has uncovered valet parking for EUR 15 per day. Onsite parking is limited.

Are there any beaches close to Excelsior Palace Hotel?

The closest beach to Excelsior Palace Hotel is Isola Bella (1.7 km).

Does Excelsior Palace Hotel have a pool?

Excelsior Palace Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Excelsior Palace Hotel a romantic place to stay?

Ocean-view dining and beach cabanas, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Excelsior Palace Hotel.

Is Excelsior Palace Hotel family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Excelsior Palace Hotel is a hit with families.

Does Excelsior Palace Hotel serve breakfast?

Yep, continental brekkie is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Excelsior Palace Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excelsior Palace Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Excelsior Palace Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Excelsior Palace Hotel?

Furry friends are welcome at Excelsior Palace Hotel, with food and water bowls on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

Excelsior Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 347 reviews
Rating 8 - Good. 98 out of 347 reviews
Rating 6 - Okay. 35 out of 347 reviews
Rating 4 - Poor. 15 out of 347 reviews
Rating 2 - Terrible. 2 out of 347 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool old school classic Italian hotel. Pool and garden area is amazing! Staff friendly and helpful. A nice oasis in a sea of tourists!!
Gorgeous pool and park!!!
Pool area is AMAZING!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the most amazing stay in Taormina, the hotel was not only conveniently located, but it was very friendly and lazing by the pool is a must!
Stayed 3 nights in Sep 2025

10/10 Excellent

Mathew

Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property the grounds are like a park with top not service
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has to be one of the most outstanding hotels I’ve ever stayed at the grounds our palatial and the service is second to none we’ve extended our stay twice so far
Stayed 1 night in Sep 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Ket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Italian charm. Gorgeous garden and swimming pool. Easy walk to shops and restaurants. Amazing view of Mt Etna in front of the property. Paradise in Taormina.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ket

Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The landscaping is beautiful and the view is spectacular! The staff was extremely helpful and pleasant. Highly recommended.
Stayed 2 nights in Sep 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Excelsior hotel allowed you the opportunity to experience that of a tranquil, relaxing venue It was as if you go back in time, to a time that we as individuals once knew how to relax and enjoy the beauty of our surroundings… If you like the old world charm, this is a place that you must stay If you’
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Excelsior Palace is outstanding. Beautiful hotel in the heart of Taormina with a huge pool overlooking the Sea. Rooms are updated and very comfortable, many facing the beautiful Mount Etna. Delicious breakfast buffet with accommodating staff. Bar/cafe at the pool is perfect for a cocktail and salad or piadina while floating in the pool. I’ve stayed here three times and cannot wait to return!
Lovely pool.
View from our room.
The path to the pool.
Cafe on the right side on the pool deck.
Stayed 4 nights in Jul 2025

10/10 Excellent

sal

Stayed 2 nights in Jul 2025

8/10 Good

John

Stayed 1 night in Jun 2025

6/10 Okay

Jimmy

Stayed 2 nights in Jun 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel very centrally located and very easy to walk to centre of town. Room was perfect and very spacious and comfortable with a small balcony looking out to sea and Etna on the side of the hotel. Fabulous large swimming pool and although a short stroll down several steps it’s a stunning walk and beautiful views from the loungers.Breakfast was amazing and lovely room to eat in with lots of space to get s good table. All staff very friendly and helpful. Would recommend wholeheartedly.
Stayed 2 nights in May 2025

10/10 Excellent

Katina

Liked: Cleanliness, amenities, property conditions & facilities
Stunning We nearly never booked this hotel based on some reviews and the pics made it look a little dated. I’m so glad we did. It’s not dated, it’s classic, it’s grand and magical. The grounds to the pool are stunning, the pool makes you feel you are chilling by a millionaires house, not a hotel. The location couldn’t be better, everything is close by and walkable. We didn’t even go to the beach, as the pool was too nice to leave.
Stayed 3 nights in Jun 2025

10/10 Excellent

Grace

Stayed 3 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, rather spartan with a view of an area with discarded furnace and trash. Staff was very nice, with the exception of the man in the breakfast room who refused to let my wife fill her travel cup with water. Really! So we filled two glasses with water and poured it in the cup. Parking not quite as advertised, difficult access to the hotel and they valet your car to a garage. Excellent location but I think we will book elsewhere when we return.
Stayed 2 nights in May 2025

2/10 Terrible

Petronella

Stayed 2 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice facility. Comfortable. Good food
Stayed 1 night in Apr 2025

10/10 Excellent

Claudio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school charm and service! Amazing views! My wife and I loved it!
Stayed 1 night in Mar 2025