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Hotel Description

A family-friendly stay in the heart of Taormina awaits you at Excelsior Palace Hotel. Within steps you'll find Palazzo dei Duchi di Santo Stefano and Porta di Catania. Highlights at this Belle Époque hotel include 2 restaurants, 2 coffee shops/cafes, and an outdoor swimming pool.

The restaurant, Excelsior Restaurant, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. 151 square feet (14 square meters) of event facilities include a meeting room and a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a free manager's reception, and a snack bar/deli. Each morning continental breakfast is served between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Taormina City Centre hotel, you'll be steps from Piazza del Duomo.

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$397* Per night/room 3 Apr. - 4 Apr.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Sea View (Elegance)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Excelsior Palace Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Excelsior Palace Hotel

Couples (1)
2 out of 5
hotel look very pretty from outside but bathroom are terrible also changed room was still very disappointing

Posted by on 21 Oct. 2019

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About the Excelsior Palace Hotel

Location Via Toselli 8, Taormina, ME 98039

Property Features

There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 151 square feet (14 square meters) and includes a conference center. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the family-friendly Excelsior Palace Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Taormina hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 coffee shops
  • 151 sq ft of conference space
  • 14 sq m of conference space
  • Built in 1904
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Taormina Giardini Station (2.8 km / 1.7 mi)
  • Property shuttles: Airport shuttle, train station pick-up, beach shuttle, theme park shuttle, and shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Excelsior Palace Hotel offers 79 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Egyptian cotton linens
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Excelsior Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Panoramic Restaurant - This poolside restaurant specializes in local cuisine and serves brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Excelsior Palace Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 150
  • New Year's Eve (31 December) Gala Dinner per child: EUR 150 (up to 18 years old)
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 19 per person
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Palace Hotel
  • Excelsior Palace Hotel Taormina
  • Excelsior Palace Taormina
  • Hotel Excelsior Palace
  • Excelsior Palace
  • Excelsior Palace Hotel Taormina, Sicily
  • Excelsior Palace Hotel Hotel
  • Excelsior Palace Hotel Taormina
  • Excelsior Palace Hotel Hotel Taormina

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.