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Zermatt Hotel

3.0 star property

Photo gallery for Zermatt Hotel

A neatly made bed with white linens and two pink pillows, a wooden nightstand with a vase of purple flowers, and a painting on the wall.
Interior
A building with a sign for a hotel named "Hotel Zermaatti".
A bathroom with a sink, mirror, and toilet.
A hotel room with two single beds, each with white linens and red pillows. There is a painting on the wall above the beds.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
38, Jalan Besar, Cameron Highlands, Tanah Rata, Pahang, 39000
  • Place, Kelab Golf Sultan Ahmad Shah
    ‪1 min walk‬
  • Place, Tan's Camellia Garden
    ‪2 min walk‬
  • Place, Cameron Highlands Trail No. 9
    ‪15 min walk‬
  • Airport, Ipoh (IPH-Sultan Azlan Shah)
    ‪94 min drive‬

Room options

View all photos for Deluxe Queen Room

A neatly made bed with white and brown bedding, a bedside table with a vase of flowers, and a painting on the wall.

Deluxe Queen Room

  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Two single beds with white linens and red pillows, a wooden headboard, a nightstand with a vase of flowers, and a painting of a mountainous landscape on the wall.

Room

  • City view
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Family Room

A hotel room with a bed, a nightstand, a mirror, and a painting on the wall.

Deluxe Family Room

  • City view
  • 22 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Tanah Rata

Zermatt Hotel places you in the centre of Tanah Rata, within just a 15-minute stroll of Church of Our Lady of Mount Carmel and Cameron Highlands Trail No. 9. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find a coffee shop/cafe, tour/ticket assistance and a front desk safe. There's also the convenience of self parking. .Near this 3-property class Tanah Rata hotel, you'll find Cameron Highland Night Market.

What's nearby

  • Kelab Golf Sultan Ahmad Shah - 1 min walk - 0.0 km
  • Tan's Camellia Garden - 2 min walk - 0.2 km
  • Church of Our Lady of Mount Carmel - 7 min walk - 0.6 km
  • Cameron Highlands Trail No. 9 - 15 min walk - 1.3 km
  • Agro Technology Park in MARD - 17 min walk - 1.5 km

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 122 min drive

Restaurants

  • ‪Medan Selera Tanah Rata, Cameron Highland - ‬1 min walk
  • ‪Man Cameron Roti Canai - ‬2 min walk
  • ‪Jasmine Cafe - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Kak Yan Corner Nasi Campur - ‬2 min walk

About this property

Zermatt Hotel

There's a coffee shop/cafe on site. Public spaces have free WiFi. Zermatt Hotel also features tour/ticket assistance, dry cleaning/laundry services, and a front desk safe. For a fee, parking is available.
  • 1 building
  • 9 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • ATM
  • Coffee shop
Zermatt Hotel offers 9 accommodations with complimentary bottles of water and an iron/ironing board. 32-inch LED televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

Exterior
Zenith Hotel Cameron
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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 77 reviews
The price is AU$131
includes taxes & fees
1 July - 2 July
Zenith Hotel Cameron

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 6 per day)
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zermatt Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MYR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Zermatt Hotel Tanah Rata
Zermatt Tanah Rata
Zermatt Hotel Hotel
Zermatt Hotel Tanah Rata
Zermatt Hotel Hotel Tanah Rata

Frequently asked questions

What is the cancellation policy at Zermatt Hotel?

Zermatt Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Zermatt Hotel?

Yep, Zermatt Hotel has a self car park for MYR 6 per day. A self car park is also available, for a fee.

Is there a spa on site at Zermatt Hotel?

No, there is no spa at this property. Spa Village is a short 15-minute walk away.

Is there a free airport shuttle available at Zermatt Hotel?

No, Zermatt Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Zermatt Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Zermatt Hotel?

No, pets and service animals are not allowed.

Zermatt Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 52 reviews
Rating 8 - Good. 23 out of 52 reviews
Rating 6 - Okay. 14 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 5 out of 52 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

MOHAMAD HAFIZ

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Please improve customer representatives

Best stay ever but the customer representatives is not so friendly..
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Shamsuazraff bin razali

Liked: Cleanliness, staff & service, room comfort

Hotel ok,cuma dapat tingkat yang atas sekali

Hotel ok,cuma dapat tingkat atas sekali,saya membawa emak saya yang dah tua,agak menyusah kan bila kena turun dan naik ke tingkat yang tinggi,di harap pihak hotel boleh merpentimbangkan kalau lain kali bila ada kuarga yang membawa orang tua,untuk memberikan tingkat yang lebih rendah..
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Rmangruwa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property did not provide AIRCOND and the air was so stuffy while the window is very small. This hotel is also very noisy with people in the parking area amd street. I am totally upset with this hotel. The best part was, this hotel allocate free parking while it’s totally deceive me. They ask to pay the parking. I am not recommended this hotel.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

puan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite expensive . Everything is Good 👍 just the mattress surface is a bit hard for a good sleep
Stayed 1 night in Apr 2019
Verified

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel liegt sehr zentral. Die Zimmer sind ausreichend groß. Leider kein Aufzug.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town
Stayed 1 night in Nov 2018
Verified

8/10 Good

Singsing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable rate

Hotel was clean and staff is very friendly. I enjoy the great mountain view when i open my window and is near to the famous singh chapatti restaurant Sometimes you might get annoyed by the moving vehicle during the midnight because thus hotel is facing the main road.
Stayed 1 night in Oct 2018
Verified

8/10 Good

S.K.

Liked: Staff & service, property conditions & facilities, room comfort

Fairly good

Good location,friendly staff,so so clean room,without AC but cool enough,reasonable price. Free parking means all the parking lots in the town center area are free.You can park anywhere within the parking lot line on the road.
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel. Overall not good and for the price is not recommended. You can get cheaper price with the same facilities nearby. Plenty of them
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Yayoi

Disliked: Cleanliness

バスターミナル近くで移動に便利！

長距離バスターミナルから近く、オプショナルツアーの参加や観光には便利な立地です。ホテルの人のホスピタリティはありませんが、値段相応なのかな？と。 近くにレストランが多いため、食事等は充実してます。
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay for Cameron Ultra

Hotel is along the main street of Tanah Rata. Natural air-conditioning (just open the windows). Could be slightly noisy as if you have to sleep without noise. Has a big toilet. Ironing board and hairdryer (get from counter) is shared. Good basic facilities. Convenience store and cafe just next door.
Stayed 2 nights in Jul 2018
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

cant sleep

Can't sleep. Reasons 1.The room has a sagging mattress, 2.Can hear noise from stairs and other rooms
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities

Budget hotel in town

Nice and clean hotel. Good for travellers who wants to have a night rest.
Stayed 1 night in Jan 2018
Verified

8/10 Good

peanut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable. great location

comfortable room but a little bit noisy outside my room (103) in the morning.
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

TV

tv channel was not so satisfied beside the quality of some channel are quality
Stayed 1 night in Dec 2017
Verified

8/10 Good

Andrea

Liked: Staff & service

Für eine Nacht ok, super Lage

Super Lage, sehr freundliches Personal, leider schon etwas veraltet, Ameisen am Zimmer, keine Lobby
Stayed 1 night in Dec 2017
Verified

6/10 Okay

daus

very good

very good experience in the hotel.. very nice hotel but in tanah rata.. I suggest to myfrend..
Stayed 1 night in Dec 2017
Verified

6/10 Okay

Kishor

Disliked: Cleanliness, property conditions & facilities, room comfort

avoid if possible

This is a sad little hotel. Rooms here are tiny. Hardly enough room to walk around the bed. No place to dump you bag. Bathroom is an open wet room. No AC. TV has about 6 channels, only 2 of which are viewable, the rest are a snow storm. Kettle in the room, but no cups. No hot water in the sink. Shower was cold water then it stopped completely. We complained, were moved to another room. Shower was warm, but almost down to a trickle. Staff are OK, helpful & courteous they are hemmed in by the ineffectual management. Rooms & hotel is clean enough, but the facilities are limited. Good Wi-Fi. This probably was a back packers dos house, but now masquerades as a pretentious 3 star hotel, with none of the attributes. So therefore it is not good value for money. Excellent coffee house downstairs. Good place for breakfast. Try the home made scones. Tanah Rata, Cameron Highlands is superb. Loads of trails & country walks to explore, this area is beautiful, isolated & gorgeous. Avoid all the farms & the touristy hypes if you can. They do nothing for the natural beauty of the mountainous terrain. Mossy Mountain/Trail is a must.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Noby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

バスセンターから近い便利なホテル

一晩だけの滞在でしたが、フロントの方がバス停まで案内してくれるなど、大変親切に対応していただきました。部屋は金額相応プラスアルファ程度かと思います。十分に清潔でした。
Stayed 1 night in Oct 2017
Verified

2/10 Terrible

Rahim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad.. too expansive

No window.. no parking.. Staff to arrogance.. i dont like this hotel
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Verified traveller

Close to food stalls

Staff was friendlier than the last time we went (last year). We managed to stay on the 2nd level which is quieter but the room is not sound proof. The ceiling of the room is peeling and bit moulds despite being a relatively new hotel.
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Finn

Liked: Cleanliness, staff & service, room comfort

Value for your money

The room is not really expensive. Its value for your money. The room is cozy. Location near to the new pasar malam. Also near to the famous steambout Taman Abang. You can get easily breakfast in the morning, there is coffee shop, mamak and starbucks down there.
Stayed 1 night in Jun 2017
Verified

4/10 Poor

Martina

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel an der Hauptstraße

Bei unserer Ankunft wurden wir zuerst gefragt warum wir denn ein Familienzimmer gebucht hätten wir sind doch nur zu zweit,wir sollen das ganze doch bitte stornieren und dann ein normales Doppelzimmer buchen, tolle Begrüßung.... Haben wir dann nicht gemacht. Während unseres Aufenthalts war das Hotel auch nicht ausgebucht, also keine Ahnung warum der ganze Stress. Dafür, dass das Hotel erst ein Jahr alt sein soll sind die Möbel sehr abgewohnt. Es gibt auch keinen Safe, was aber auch nicht unbedingt notwendig ist, da sowieso niemand in das Zimmer kommt außer einem selbst, es gibt nämlich auch keinen Zimmerservice der das Zimmer aufräumt, auch nicht bei 2 Nächten Aufenthalt. Da das Hotel an der Hauptstraße liegt, was eigentlich sehr praktisch ist, ist es sehr laut auch Nachts, also nichts für lärmempfindliche Personen. Alles in allem würde ich das Hotel nicht weiterempfehlen es gibt sicherlich deutlich bessere und auch günstigere Hotels oder Guesthouses in Tarah Rata.
Stayed 2 nights in Jun 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berbaloi dengan harga.

-bilik yg bersih. -pekerja di kaunter yang mesra pelanggan. -Lokasi hotel yg mudah utk ditemui kerana berada di tengah2 pekan tanah rata. -mudah untuk mencari kedai2 cenderamata dan kedai makan (di bawah hotel) -yg xbrape nk best adalah susah skit nk cari parking, terutama masa sesak.
Verified

4/10 Poor

Tania

Disliked: Cleanliness, staff & service, room comfort
Camera con enormi problemi di umiditá, che si riflettono nella muffa sul soffitto e il bagno perennemente allagato. Check in sbrigativo, albergo ristrutturato da poco e in ottima posizione centrale.