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"A visit to the Cameron Highlands had been on my 'wishlist' for several years. I purposely chose this property because of its connection to colonial ... " More

By a verified traveller on Mon 19 Feb 2018

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Hotel Description

At The Bala's Holiday Chalet you'll be within a 20-minute walk of Parit Falls and 1.9 km (1.2 mi) from Cameron Highland Golf Club. Highlights at this Tudor inn include a restaurant, free self parking, and a free area shuttle.

The restaurant, Planters Tea House, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Each morning English breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of an area shuttle.

Within a 15-minute drive of this 3-star Tanah Rata inn, attractions include Cameron Highland Night Market and Boh Tea Plantation.

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$63* Per night/room 28 Apr. - 29 Apr.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Raffles Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Bala's Holiday Chalet ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for The Bala's Holiday Chalet

Everyone (1)
3 out of 5

Disappointing accommodation in Cameron Highlands

Pros: Well maintained, peaceful gardens.
Cons: Guest room need total refurbishment and modernising.
Location: Easy to visit the various towns in the Cameron Highlands. Would recommend you go on a day tour to visit tea plantations, strawberry farms etc.
A visit to the Cameron Highlands had been on my 'wishlist' for several years. I purposely chose this property because of its connection to colonial England. The property looks pretty from the outside and the gardens are well maintained. Our room was most disappointing. It was extremely cold, no heating was provided and the room is badly in need of refurbishment. The bathroom is antiquated and poorly maintained. We had one bland Indian tali dinner and breakfast there. Overall, an underwhelming experience.

Posted by , from Sydney Australia on 19 Feb. 2018

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About the The Bala's Holiday Chalet

Location Lot 55, Tanah Rata, Pahang 39000

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. There's an onsite business center. A library, a terrace, and tour/ticket assistance are also featured at The Bala's Holiday Chalet. Self parking is free. This 3-star Tanah Rata inn is smoke free.

  • 40 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

The Bala's Holiday Chalet offers 40 accommodations with complimentary bottled water and complimentary toiletries. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • LCD television
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10:30 AM.

Planters Tea House - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MYR 50.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • One child stays free
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 9:30 PM
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 2
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MYR 12.00–29.50 for adults, and MYR 12.00–29.50 for children
  • Late check-out fee: MYR 100
  • Crib (infant bed) fee: MYR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Planters Country Hotel Tanah Rata
  • Bala`s Holiday Chalet Hotel Cameron Highlands
  • Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
  • Planters Country Tanah Rata
  • Planters Country
  • Bala's Holiday Chalet Inn Tanah Rata
  • Bala's Holiday Chalet Inn
  • Bala's Holiday Chalet Tanah Rata
  • The Bala's Holiday Chalet Inn
  • The Bala's Holiday Chalet Tanah Rata
  • The Bala's Holiday Chalet Inn Tanah Rata

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.