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The Bala's Holiday Chalet

3.0 star property

Photo gallery for The Bala's Holiday Chalet

Aerial view
A patio with outdoor seating, surrounded by lush greenery and a view of distant hills.
A lush garden with a variety of plants and trees, a traditional house with a red roof, and a mountainous backdrop.
A staircase with wooden railings leading to a dining area with tables and chairs.
A hallway with a dining area, a fireplace with framed photos, and a clock.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room
The current price is AU$79
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
Lot 55, Tanah Rata, Pahang, 39000
  • Place, Parit Falls
    ‪17 min walk‬
  • Place, Cameron Highland Night Market
    ‪2 min drive‬
  • Place, Cameron Highland Golf Club
    ‪2 min drive‬
  • Airport, Ipoh (IPH-Sultan Azlan Shah)
    ‪91 min drive‬

Room options

View all photos for Room

A bedroom with a bed, two chairs, a bench, a nightstand, and a window with curtains.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Suite

Cots/infant beds, free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A bedroom with a large bed, two bedside tables, a chair, and a window with curtains.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A bedroom with a large bed, two armchairs, a bench, and a nightstand.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Raffles Suite

A hotel room with a large bed, two bedside tables, a chair, a desk, and a window with red curtains.

Raffles Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 Bedroom

A bedroom with a bed, two chairs, a bench, a nightstand, a table, and a window with curtains.

Family Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, and a view of the outdoors through a glass door.

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Tanah Rata

At The Bala's Holiday Chalet you'll be within a 20-minute walk of Parit Falls and 1.9 km (1.2 mi) from Cameron Highland Golf Club. Highlights at this Tudor guest house include a restaurant, free self-parking and a free area shuttle. .The restaurant, Planters Tea House, serves Asian cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning English breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of an area shuttle. .Places within a 30-minute walk of this 3-property class Tanah Rata guest house include Cameron Highland Night Market and Agro Technology Park in MARD.
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What's nearby

  • Parit Falls - 17 min walk - 1.0 km
  • Cameron Highland Night Market - 2 min drive - 1.9 km
  • Cameron Highland Golf Club - 2 min drive - 1.9 km
  • Kelab Golf Sultan Ahmad Shah - 3 min drive - 2.3 km
  • Cameron Highlands Trail No. 9 - 3 min drive - 2.3 km

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 119 min drive

Restaurants

  • ‪H. A.steamboat Grill & Cheese - ‬2 min drive
  • ‪The Lord's Cafe - ‬15 min walk
  • ‪Abang Strawberry Cafe & Farm - ‬15 min walk
  • ‪Pak Tam's 2 Putrajaya - ‬2 min drive
  • ‪Oakbistro - ‬16 min walk

About this property

The Bala's Holiday Chalet

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. There's an onsite business centre. A library, a terrace, and tour/ticket assistance are also featured at The Bala's Holiday Chalet. Self parking is free.

This 3-star Tanah Rata guest house is smoke free.

  • 40 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
The Bala's Holiday Chalet offers 40 accommodations with free toiletries. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.

Similar properties

Staircase
Heritage Hotel Cameron Highlands
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
3.9 out of 5, Good, 659 reviews
The price is AU$67
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: MYR 12 to 29.50 for adults and MYR 12 to 29.50 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Planters Tea House

Things to do

  • Billiards/pool table
  • Library

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed
  • Tudor architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: MYR 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Bala's Holiday Chalet

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MYR 65 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MYR 12.00 to 29.50 for adults and MYR 12.00 to 29.50 for children
  • Late check-out fee: MYR 100
  • Crib (infant bed) fee: MYR 65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Planters Country Hotel Tanah Rata
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
Planters Country Tanah Rata
Planters Country
Bala's Holiday Chalet Inn Tanah Rata
Bala's Holiday Chalet Inn
Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn
The Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn Tanah Rata

Frequently asked questions

What is the cancellation policy at The Bala's Holiday Chalet?

The Bala's Holiday Chalet offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Bala's Holiday Chalet?

As of 9 Aug 2026, prices found for a 1-night stay for 2 adults at The Bala's Holiday Chalet on 16 Aug 2026 start from AU$79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Bala's Holiday Chalet?

Yep, The Bala's Holiday Chalet has a free self car park.

Is The Bala's Holiday Chalet family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as cots/infant beds in the guestrooms, it's no surprise that The Bala's Holiday Chalet is a hit with families.

Does The Bala's Holiday Chalet serve breakfast?

Sure does, English brekkie is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Bala's Holiday Chalet?

No, The Bala's Holiday Chalet does not offer an airport shuttle service.

Is there a bar or restaurant at The Bala's Holiday Chalet?

Yep, you can grab a meal at The Bala's Holiday Chalet's onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at The Bala's Holiday Chalet?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Bala's Holiday Chalet?

No, pets and service animals are not allowed.

The Bala's Holiday Chalet Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 120 reviews
Rating 8 - Good. 44 out of 120 reviews
Rating 6 - Okay. 24 out of 120 reviews
Rating 4 - Poor. 12 out of 120 reviews
Rating 2 - Terrible. 9 out of 120 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities
Lovely place close to Tanah Rata center and quiet. We have been welcomed by a great team always keen to serve you
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Tasanee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay. Nice enviroment
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Yuehhua

Nice location. There are lots steep stairs might not suitable for pushchairs or seniors. Otherwise is really beautiful place to stay.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Laerke

Liked: Cleanliness, staff & service, amenities
Mold in room, but everything else was great
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Godefridus

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful old English building with lots of history and caracter.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
A hotel full of history, very interesting to walk around and discover so many different details. Lovely afternoon tea and good breakfast. But it’s a place that need renovations which I understand is not easy with the humid climate. We enjoyed out stay.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Yoosuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience, everything was perfect. Loved it.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Cosy and remote compared to many of the larger hotels we saw in the area. Quirky (if dated) colonial time warp!
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Eve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) important thing no toilet paper 2) food no worth the price 3) pillow & bed not comfortable 4) the place take photo super nice
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

SOHAINI

Liked: Cleanliness, staff & service, room comfort

Variable Room design but.....

The Family Suite, 1 Bedroom was switched to another room as my guests were not willing to climb the steep hill everytime. But the room given was not a Family Suite, 1 Bedroom, yet the receptionist told us, same rate only different design.
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Liudmyla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place have an interesting concept, however it needs to be renovated. While the room itself is nice, the bathroom is very bad and loosy - it’s doesn’t match the style and it wasn’t nice to use it. Also, the towels are very old and in bad state, it feels like the owners save money on everything. WiFi never worked. The price for staying is overrated. Same comes for the price for the restaurant and especially, breakfast - it’s very basic for 40 ringgits. On the good side, the personal was always nice and helpful. Scones are good (though, pricey and comes with the basic tea). The territory around looks nice. If management wasn’t that greedy, it would be a really perfect place to stay. Right now, it’s not. It needs improvements.
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Nicole

Disliked: Cleanliness, property conditions & facilities

Beautiful hotel, but dissapointing stay.

The hotel itself is very charming with a lot of history and character and well worth the visit. We enjoyed a nice breakfast and dinner at a reasonable cost during our stay. Our room and the service however were both a little disappointing. Room run down and in need of attention. i.e. - broken toilet seat, furniture covered with dead ants, cobwebs throughout room etc. No fridge or heating/cooling. Wifi virtually non-existent. Room not serviced for our 3 day stay despite this being part of advertised package. Advertised shuttle bus into town not currently operating. Not enough staff and subsequently they were all run off their feet - potentially covid related. Despite this, staff were pleasant and helpful, just sparse.
Stayed 3 nights in Aug 2022
Verified review

4/10 Poor

stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Swerve to avoid if you expect more than a backpack

Ok, I have no axe to grind and I do understand that this is an old place which harks back to the 1930s and 40s. Also, the staff were wonderful. But. I had to recheck the description on the Hotels.com website for the Raffles suite. The pictures were clearly the room type that I had booked but the room had been dressed for the photos. Reality was vastly different. The room was dingy, slightly mildewy and tatty. The bathroom was a disaster area. The eco light bulb shed a dim glow over a hostel like toilet bowl, basin and bath. There were no plugs for the bath nor basin and the massage shower in the room description was of the waterpik shower hose attachment they used to advertise on tv in America in the 70s. No hook on the wall to hang it from though. Morning of departure had no hot water coming through for a shower. The 30 inch LCD tv had 2 working channels. One lightbulb beside the bed had blown so it was impossible to read. A kettle was provided but with a puny 3 foot cable meant you had to put the thing on the floor to boil it. With a bit of investment this could be so much better but I would not recommend it now.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Sofiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil et personnel attentionné, merci beaucoup ! Décor et paysages magnifiques.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

claudia

Liked: Cleanliness, amenities, property conditions & facilities
Eine wunderschöne, überschaubare und ruhige Anlage im britischen, altmodischem Kolonialstil Da die Anlage etwas außerhalb des Ortes liegt, ( 15 Min zu Fuß), hat man einen fantastischen Panorama Blick. Die Häuser sehen aus wie in Hobbiton. Alles ein wenig charmant in die Jahre gekommen und man fühlt sich zurückversetzt. Alles liebevoll angelegt, Blumen, Figuren, Fotos etc. Personal sehr freundlich und hilfsbereit. Wir haben uns sehr wohl gefühlt und waren 3 Nächte dort.
Stayed 3 nights in May 2025
Verified review

4/10 Poor

rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
很不满意，因为房间的床单，被单和枕头套都很肮脏，酒店比较旧，清洁做的很差，工作人员也不戴口罩，服务很一般，反正这体不是很满足，房间价格也不值得，只是酒店外观很好看而已
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Ruth

Liked: Cleanliness, staff & service

Cameron highlands

Our stay in Cameron Highlands was fair. The traffic and road conditions getting there were difficult to say the least. Be sure to go during the week and not on a weekend as traffic will cause delays. Be prepared for windy and narrow roads. Most of the sites seemed gimmicky or required more time driving. Overall, we were disappointed.
Stayed 3 nights in Jun 2022
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

A bit frustated

Not so happy. Room are gloomy, insuffienct light for kids to play & study. Furniture are old and some of it already damaged. No safe box provided.
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience and english old style accommodation really attracted me to this place. The place is full of greeneries, flowers and chirping birds, secluded from the busy touristy place. I can stay all day here just chilling in the garden.
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place and service. tea and scones. Like the simple and quiet surroundings. Great place to chill. Boss is friendly too.
Like this simple breakfast... Scones
Morning View.... From chalet
Nice setting... Everything so colonial style and British feel... Hahaha
History of this chalet...
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
I LOVED OUR STAY AT BALA'S! The place was surreal like out from a storybook. It was like staying at Snow White's cottage. The were LOTS OF greenery, red plaid tablecloth with yummy homemade looking breakfast (and sometimes breakfast with the famous Mr Bala, himself.) A very nice and warm man, made us feel very welcomed! He even does inspection around the house, as he is very involved with renovations and upgrades etc! Okay, so coming back to the rooms we stayed in. Interior wise we were contented with the look and feel, clean but minor cardboard defects, and a weird hot water supply where it changes if you don't know how to use it. (Trick is : to turn the knob to your desired heat, then pull the knob. Otherwise it will get suddenly ice cold!) Either than that. I LOVED THE EXPERIENCE! Lovely Tudor with a beautiful patio! Alongside with the Cameron Highlands weather! It's Perfect! 👌
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It's a very nice place to stay; very tastefully decorated with a very friendly staff. However, there was a big minus that would make us hesitate staying there again in the future. We didn't have warm water all the time. One day we got back in from a hike and we were drenched due to the rain. It was 17 degrees outside and with no heating and no warm water in the room, that was a bit too much. They tried to fix it, but even when we had warm water for a few minutes, the water pressure was very very low.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Pleasant stay

Comfortable and quiet environment.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

CAIYU

Liked: Staff & service, property conditions & facilities, room comfort

住宿體驗還不錯，稍嫌美中不足，但無傷大雅。

來到金馬崙高原體驗英國殖民時期的風采，所以特別選定這家的住宿，可在漂亮可愛的戶外花園享用美味的下午茶，真正從舊時代留下來的英式建築也很美，選用的家具也很符合英式風格。其他客人評論的室內照明不足，對我們並不構成問題。房間內部沒有空調，略感濕氣，幸好沒有霉味，睡得很舒服。除了沒有空調設備，也沒有提供冰箱、保險箱，設施上略顯不足，所謂的免費盥洗用品只有兩條浴巾、洗髮精、沐浴乳、肥皂。刮鬍刀、梳子、髮帽、牙刷、牙膏、漱口杯、棉花棒之類的，都沒有提供。雙人房也是有閣樓，即便是雙人房型沒用到的閣樓空間，也請更換一下床墊和清理灰塵，經過歷史洗禮的房子很美，希望旅館主人能好好維護。另外山上的濕氣重，老舊的木造建築本來就不可能很清爽明亮，有心理準備才不會嚇一跳。整體來說，住宿體驗還不錯，稍嫌美中不足，但無傷大雅。
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, amenities
English-style surrounding elevates my holiday experience. A few drawbacks are main room lighting flicker and inconsistent hot water supply.
Stayed 2 nights in Jul 2019