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4.2 out of 5

"Quirky and clean, thoroughly enjoyed our stay. " More

By a verified traveller on Sun 19 Nov 2023

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Hotel Description

At Metropole Katoomba you'll be within just a 5-minute stroll of Blue Mountains Cultural Centre and within 20 minutes of Prince Henry Cliff Walk Trailhead. Highlights at this B&B include in-room free WiFi and LCD TVs.

This smoke-free bed & breakfast offers free WiFi in public areas, a business center, and a game room. Other amenities include a library, express check-out, and tour/ticket assistance. Buffet breakfast is available on weekdays between 7:30 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 3.5-star Katoomba B&B include Three Sisters and Katoomba Scenic World.

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$143* Per night/room 1 Apr. - 2 Apr.

Family Room, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Royal Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Metropole Katoomba ratings based on 315 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Metropole Katoomba

Everyone (170) Couples (95) Family (42)
4 out of 5

Posted by on 22 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Reception

Dear Susan,Thank you for leaving us a generous review and rating of your stay.

5 out of 5

Posted by on 7 Mar. 2024

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Comment from Hotel Management

8 Mar. 2024 by Reception

Dear John,Thank you for taking the time to leave us a generous review of your stay with us.

4 out of 5

Posted by on 3 Mar. 2024

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Comment from Hotel Management

6 Mar. 2024 by Metropole Guesthouse Team

Thank you for your score, we hope to see you again soon

4 out of 5
.

Posted by on 28 Jan. 2024

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Comment from Hotel Management

30 Jan. 2024 by Reservations

Dear Mandy,Thank you for taking the time to review your stay with us! We would love to welcome you back somedayKind regards

5 out of 5
Quirky and clean, thoroughly enjoyed our stay.

Posted by on 19 Nov. 2023

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Comment from Hotel Management

22 Nov. 2023 by Reservations

Dear Don,Thank you so much for leaving a generous rating of your stay. We hope to see you stay with us once again!Kind regards

5 out of 5
Friendly staff, amazing hot breakfast, old world charm.

Posted by on 6 Nov. 2023

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Comment from Hotel Management

6 Nov. 2023 by Metropole Guesthouse Team

Thank you Graeme for your lovely review. We are so pleased you enjoyed your stay at The Metropole and hopefully you can stay again with us in the future. Best wishes from all the staff at Metropole Guesthouse.

5 out of 5
I liked the old worldly charm of the place and staff are very help full.

Posted by on 2 Nov. 2023

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Comment from Hotel Management

3 Nov. 2023 by Reservations

Dear Ronald,Thank you for leaving us a generous review of your stay we are glad you had a cozy and welcoming experience during your stay with us at The Metropole Guesthouse.We look forward to welcoming you back to stay with us in future.

3 out of 5
I wouldn't stay here again due to poor maintenance of the central ac/heater and lack of hot water. The maintenance folks didn't fix the ac issue at all. Both rooms had ac issues. The shower water lacked hot water on multiple days during the morning and evening times. The bathroom window lacked a curtain to cover the window. I put a pillow to cover it for privacy. The receptionist helped me the most. She provided a different room after the ac issue that maintenance worker never fixed. She was very helpful.

Posted by on 19 Oct. 2023

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Comment from Hotel Management

26 Oct. 2023 by Reservations

Dear Bunty,Thank you for taking the time to leave a review of your stay. We apologise for the maintenance issues that occurred during your stay with us. We hope you were satisfied with the help you received from the receptionist, and that this experience doesn't discourage you from staying with us againKind regards

3 out of 5
Like many 1930s mountains properties, the Metropole has much charm - stained glass windows, furniture in keeping. But a musty smell pervading. The old carpet? My bedroom was a good size (double), big enough to also fit a 2-seater lounge. The bed was good! All the built-ins were rough around the edges, the whole room needed a re-paint (flaking on the ceiling above the bed was a concern). A microwave would be a welcome addition. Good little fridge. The games room, library, reading room, all the lovely quiet little nooks and crannies would have elevated my review to very good...until the lift failed. I am 68 and was on the third floor. Worst of all was when I tried to get help with my luggage as I was leaving - no one available to answer my call. Nor anyone at the desk at 7:30 am. I was upset! That left me in a dangerous position. The shower was great once but not not twice. Second time it was cold. I waited & waited, then washed in less than lukewarm water. No hair conditioner left me with hair that took an inordinate, and painful, time to unknot. Overall, I liked the room but it was a real mixed bag.

Posted by on 9 Oct. 2023

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Comment from Hotel Management

26 Oct. 2023 by Reservations

Dear Sue,Thank you for taking the time to leave a detailed review of your stay. Your feedback helps us improve our service. We apologise for the troubles you endured during your stay. We hope this experience won't discourage you from visiting againKind regards

3 out of 5
The original 30s surroundings. Nostalgia was good.

Posted by on 19 Aug. 2023

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Comment from Hotel Management

25 Aug. 2023 by Reception

Dear Janice,Thank you for leaving us a generous rating and review of your stay we are glad you enjoyed the captured vintage and authentic feeling of a comfortable warm guesthouse, we have maintained this since we were built in 1927.

Property Features

WiFi is free in public spaces. A business center and meeting rooms are available. A library, tour/ticket assistance, and a vending machine are also featured at Metropole Katoomba. Limited free parking is available on a first-come, first-served basis. This 3.5-star Sydney bed & breakfast is smoke free.

  • 24 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1933
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Katoomba Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Metropole Katoomba offers 24 air-conditioned accommodations with minibars and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers. This Sydney bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 19 for adults and AUD 19 for children
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Katoomba Metropole
  • Metropole Hotel Katoomba
  • Metropole Katoomba
  • The Metropole Guesthouse Hotel Katoomba
  • The Metropole Guesthouse Katoomba, Blue Mountains
  • Metropole Katoomba B&B
  • The Metropole Guesthouse Katoomba Blue Mountains
  • Metropole B&B
  • Metropole Katoomba Katoomba
  • Metropole Katoomba Bed & breakfast
  • Metropole Katoomba Bed & breakfast Katoomba

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.