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Metropole Katoomba

3.5-star property
11-15 Gang Gang Street, Katoomba, NSW 1800 796 370
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4.2 out of 5
Very good!
See all 291 wotif Reviews

"The Metropole has old world character. The room was cosy and the bed was comfortable. The reception person was friendly and helpful. Short walk to res ... " More

By a verified traveller on Tue 21 Jun 2022

Points Of Interest

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Hotel Description

At Metropole Katoomba you'll be within just a 5-minute stroll of Blue Mountains Cultural Centre and within 20 minutes of Prince Henry Cliff Walk Trailhead. Highlights at this B&B include in-room free WiFi and LCD TVs.

This business-friendly bed & breakfast offers free WiFi in public areas, a business center, and concierge services. Other amenities include laundry facilities, a library, and express check-out. Buffet breakfast is available on weekdays between 7:30 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3.5-star Katoomba B&B include Leura Cascades and Leura Mall.

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$99* Per night/room 6 Dec. - 7 Dec.

Family Unit, 4 Bedrooms (2 Double + 4 Single Beds)

Bed Count 4 Twin Beds Maximum Occupancy 8 Max

Family Room, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Royal Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Metropole Katoomba ratings based on 291 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Metropole Katoomba

Everyone (158) Couples (90) Family (39)
2 out of 5
We paid $330 per night for a “king room”. This was a small room by today’s standard with a king size bed. The bathroom had no floor towel and generally not up to motel room standard. A lovely old building close to plenty of places to eat. I asked if there was a bar to get something to drink as it was raining outside and we had been traveling all day but was told that the bar was only open at breakfast! We did wonder whether we had been given the wrong room by mistake as the website said there were some rooms for $111 per night.

Posted by on 9 Oct. 2022

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2 out of 5
Communication was great. Property was interesting and historic. Unfortunately there's insufficient parking for the number of guests. The room was comfortable, but questionable hygiene (floor not vacuumed, bathroom roughly cleaned) Noise from drunk guests below came straight through floor.

Posted by on 21 Sep. 2022

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Comment from Hotel Management

30 Sep. 2022 by Metropole Guesthouse

Hi Lincoln, Thank you for your feedback. We will pass this on to management and our housekeeping staff.

5 out of 5
The Metropole has old world character. The room was cosy and the bed was comfortable. The reception person was friendly and helpful. Short walk to restaurants. We would stay there again.

Posted by on 21 Jun. 2022

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4 out of 5
The different levels have wonderful seating areas and gas heating to relax by

Posted by on 9 Jun. 2022

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4 out of 5
We stayed at the metropole to break our trip and found it very old and worn out. The parking area was pretty rough and the walk up to the top floor difficult. That being said it is a very unique and historical building and kept very clean. Checking out I was made to wait while the receptionist had a lovely chat with her friend on the phone, luckily the owner come in and she immediately realised I was there. Due to the hike upstairs we won’t be returning.

Posted by on 24 May 2022

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5 out of 5
Great place

Posted by on 14 Apr. 2022

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Comment from Hotel Management

15 Apr. 2022 by Metropole

Thank you for choosing to stay with us. We appreciate your feedback and look forward to welcoming you back again soon - Metropole Guest House Team

4 out of 5

Posted by on 30 Jan. 2022

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5 out of 5
Quiet, a bit old worldy, nice lounge sitting areas, excellent breakfast

Posted by on 22 Jan. 2022

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Comment from Hotel Management

25 Jan. 2022 by Metropole

Hello Peter, Thank you for your positive review. We are really glad you liked the atmosphere and the common sitting areas and found the breakfast so tasty. We hope to see you again in the future. Kind regards, The Metropole

5 out of 5
Convenient location right near to but not noise affected by the station, just off the main drag so quiet. The park nearby is horrible and weirdos hang out there

Posted by on 14 Jan. 2022

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Comment from Hotel Management

15 Jan. 2022 by Metropole

Hello Philip, thank you for taking the time to write a review. We are very happy you had a peaceful stay and found the location an added bonus. We hope to see you again. Kind regards, The Metropole

5 out of 5
Was given an upgrade and received a very good clean, warm and quiet room, much appreciated.

Posted by on 12 Dec. 2021

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Comment from Hotel Management

13 Dec. 2021 by Metropole

Hello Gerard, Thank you for your lovely review. We are very happy you enjoyed your stay with us liked the surroundings. We hope you will decide to stay with us again. Kind regards, The Metropole

About the Metropole Katoomba

Location 11-15 Gang Gang Street, Katoomba, NSW 2780

Property Features

WiFi is free in public spaces. There's an onsite business center. A library, tour/ticket assistance, and concierge services are also featured at the business-friendly Metropole Katoomba. Limited free parking is available on a first-come, first-served basis. This 3.5-star Sydney bed & breakfast is smoke free.

  • 24 guestrooms or units
  • 3 levels
  • Built in 1933
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Katoomba Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Metropole Katoomba offers 24 air-conditioned accommodations with minibars and coffee/tea makers. Each accommodation is individually decorated. 32-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8:30 AM - 4:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19 for adults and AUD 19 for children (approximately)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Katoomba Metropole
  • Metropole Hotel Katoomba
  • Metropole Katoomba
  • The Metropole Guesthouse Hotel Katoomba
  • The Metropole Guesthouse Katoomba, Blue Mountains
  • Metropole Katoomba B&B
  • The Metropole Guesthouse Katoomba Blue Mountains
  • Metropole B&B
  • Metropole Katoomba Katoomba
  • Metropole Katoomba Bed & breakfast
  • Metropole Katoomba Bed & breakfast Katoomba

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.