Enjoy the 2 outdoor tennis courts along with access to bike rentals. Added amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 8 AM and 10 AM. There's also the convenience of free self parking.
Sights in the region of this 4-star Swansea hotel include Kates Berry Farm and Freycinet National Park.
20 Feb. 2021 by Rob (Proprietor)
Dear Annonymous We usually find that when a guest does not include their name that they have something to hide and so would seem the same in this case! We know nothing about your concerns or complaint as you did not discuss the same with us. It would appear that you need to "fess up" and take responsibility for your own decisions and mistakes instead of blaming others. You failed to discuss any concerns with reception staff, during your stay if indeed you stayed at all as we have no reference of your stay. You would never have been given a "small: cabin" in place of a cottage if you had booked a cottage. This simply does not happen as a matter of policy. You would always receive the same room type as booked or otherwise given an upgrade if this was not possible. Sadly, we are not mind readers, cannot pre-empt what you have mistakenly done or help you if you have not discussed your concerns with us. You have failed as a guest! 1 out of 5
8 Jan. 2021 by Rob
Hi Rachel, Thank you for sharing your review of your recent stay at Swansea Cottages. We are so pleased that you enjoyed our special cottages along with the service from our great staff. Once again many thanks for your review.
15 Mar. 2020 by Rob
Dear guest, Thank you for sharing your review. We are pleased that you found your stay good. Regarding mattresses we are sorry that it was softer than what you are accustomed to. Our mattresses are high quality mid range for firmness, so will be too soft for some and too hard for others. We wish we had adjustable mattresses to suit all but this is not an option at present. Once again thank you for sharing your review with other followers.
26 Nov. 2019 by Stuart
Thank you for your kind review, we always appreciate our customer feedback. We hope to be able to host you again in the future. Kind Regards, The Swansea Cottages & Motel Suites Team
11 Jun. 2019 by The Swansea Cottages Team
Hi Bern, Thank you for your kind words, we are glad you found your stay enjoyable and we hope to be able to host you again
4 Jun. 2019 by Stuart
Thank you for your stay with us and your kind review, we hope to be able to host you again.
1 Mar. 2019 by Stuart
Thank you for your kind review, we always appreciate our customer feedback. We are glad you enjoyed your time in our Sherbourne Lodge Spa Suite and we hope to be able to host you again.
8 Feb. 2019 by Laurel Reception
Thank you for your review and we apologise once again for this housekeeping error. We have devised a more thorough method of checking the accommodation prior to guest arrival as we pride ourselves on our excellent cleanliness and presentation.
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Tour/ticket assistance, barbecue grills, and a garden are also featured at Swansea Cottages & Motel Suites. Free self parking is available. This Colonial Swansea hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Swansea Cottages & Motel Suites offers 11 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans.
For a fee, guests can enjoy continental breakfast daily from 8 AM to 10 AM.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.