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The Bonerowski Palace Boutique Hotel

5.0 star property
Luxury Kraków hotel connected to a shopping centre, steps from Main Market Square

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Luxury Apartment, Balcony, City View | City view
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Luxury Apartment, Balcony, City View
Luxury Apartment, Balcony, City View
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Rynek Glowny 42/ul. Swietego Jana 1, Kraków, Lesser Poland, 31-031
  • Place, Main Market Square
    ‪1 min walk‬
  • Place, St. Mary's Basilica
    ‪2 min walk‬
  • Place, Cloth Hall
    ‪2 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Apartment, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Apartment, City View

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Luxury Apartment, Balcony, City View

Luxury Apartment, Balcony, City View | City view

Luxury Apartment, Balcony, City View

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Kraków

The Bonerowski Palace Boutique Hotel puts you in the heart of Kraków, connected to a shopping centre and within steps of Main Market Square and Cloth Hall. Highlights at this luxury hotel include a restaurant, a bar/lounge and a Turkish bath/hammam. .A day of pampering can include massages and body scrubs. The restaurant, Bonerowska, is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and pet-sitting services. There's also the convenience of an airport shuttle. .Places within a short walk of this 5-property class Kraków Old Town hotel include Royal Road and St. Mary's Basilica.

What's nearby

  • Main Market Square - 1 min walk - 0.1 km
  • Royal Road - 1 min walk - 0.1 km
  • St. Mary's Basilica - 2 min walk - 0.2 km
  • Cloth Hall - 2 min walk - 0.2 km
  • Wawel Castle - 14 min walk - 1.2 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 19 min walk
  • Kraków (KRK-John Paul II - Balice) - 41 min drive

Restaurants

  • ‪Hard Rock Cafe Kraków - ‬2 min walk
  • ‪Café Restaurant Europejska - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Pijalnia Czekolady E.Wedel - ‬1 min walk
  • ‪Bania Luka - ‬2 min walk

About this property

The Bonerowski Palace Boutique Hotel

Luxury Kraków hotel connected to a shopping centre, steps from Main Market Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A sauna, spa services, and a library are also featured at the luxury The Bonerowski Palace Boutique Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 5-star Kraków hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 4 levels
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Bonerowski Palace Boutique Hotel offers 16 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (PLN 150 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: PLN 180 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bonerowska

Things to do

  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body scrubs
  • In-room massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 19 February 2026 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and pet-sitting services are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PLN 180 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: PLN 150 per day (2297 ft away)
  • Rollaway bed fee: PLN 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bonerowski
Bonerowski Palace
Bonerowski Palace Hotel
Bonerowski Palace Hotel Krakow
Bonerowski Palace Krakow
Palace Bonerowski
Palac Bonerowski Hotel Krakow
Palac Bonerowski Krakow
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Bonerowski Palace Hotel Krakow
Bonerowski Palace Hotel
Bonerowski Palace Krakow
Hotel Bonerowski Palace Krakow
Krakow Bonerowski Palace Hotel
Hotel Bonerowski Palace
Bonerowski Palace
The Bonerowski Hotel Krakow
The Bonerowski Palace Boutique Hotel Hotel
The Bonerowski Palace Boutique Hotel Kraków
The Bonerowski Palace Boutique Hotel Hotel Kraków

Frequently asked questions

What is the cancellation policy at The Bonerowski Palace Boutique Hotel?

The Bonerowski Palace Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at The Bonerowski Palace Boutique Hotel?

There's no onsite spa, but this property does offer services like body scrubs and body treatments.

What makes The Bonerowski Palace Boutique Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Bonerowski Palace Boutique Hotel.

Is The Bonerowski Palace Boutique Hotel family-friendly?

You bet! With amenities such as babysitting services and a corner/local shop, as well as childcare services in the guestrooms, it's no surprise that The Bonerowski Palace Boutique Hotel is a hit with families.

Does The Bonerowski Palace Boutique Hotel serve breakfast?

Yep, cooked-to-order brekkie is served daily from 7:30 AM to 11 AM.

Is there a free airport shuttle available at The Bonerowski Palace Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Bonerowski Palace Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Bonerowski Palace Boutique Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Bonerowski Palace Boutique Hotel?

Cats and dogs are welcome at The Bonerowski Palace Boutique Hotel, with pet-sitting services and food and water bowls on offer.

The Bonerowski Palace Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 389 out of 502 reviews
Rating 8 - Good. 77 out of 502 reviews
Rating 6 - Okay. 19 out of 502 reviews
Rating 4 - Poor. 12 out of 502 reviews
Rating 2 - Terrible. 5 out of 502 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia Mariola

Stayed 8 nights in Nov 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jocelyne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
did not have breakfast there so cannot comment but if like everything else, must be great
Stayed 3 nights in Oct 2025

10/10 Excellent

lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert, Lyalta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Enjoyable stay, center of the Market Square but very quiet. A boutique hotel located in a 1514 circa building. A lot of great atmosphere. This is not a 5-star Dubai hotel, with comforts or accommodations, but I would recommend it.
Stayed 8 nights in Aug 2025

10/10 Excellent

Jenifer

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. Every detail every question answered. They followed up with us throughout our stay and we will definitely be returning hopefully to that same presidential suite with the balcony. The Bonerowski made us the happiest couple while in Krakow with their sincere hospitality. Everyone there should get a raise. Love it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Grzegorz

Stayed 1 night in Jun 2025

10/10 Excellent

Beata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Siddharth

Stayed 3 nights in May 2025

10/10 Excellent

Maxime, Mont-Royal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Emanuel

Stayed 1 night in Sep 2024

10/10 Excellent

Granville

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific room at a very reasonable rate with first rate, friendly staff and perfect location right on the city square.
Stayed 3 nights in Dec 2024

10/10 Excellent

Janusz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, right in the heart of the Old Town . Beautifully restored and preserved property . Everything you might expect from the top rated hotel . Can’t wait to come back here and spend few days in wonderful Krakow !
Stayed 1 night in Dec 2024

10/10 Excellent

Justyna, BRADDON

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but quirky

Liked the hotel a lot but the room was quirky We had the top floor apt as it had a desired king bed. Unfortunately that meant only 1 tiny window and much of the 1000 ft2 was below 6 ft head height The kitchen is beautiful but other than the fridge it is in operable. But the location is perfect and the staff super helpful. Id go for 2nd floor rooms next time
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the castle/Palace like feeling at the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Kieran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, friendly staff and the absolute best location!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Our stay at the hotel was great. Very friendly front desk staff. Overall, very good experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024