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Villa La Florangerie Hotel & Spa

5.0 star property

Photo gallery for Villa La Florangerie Hotel & Spa

Terrace/patio
Outdoor pool
Premium bedding, minibar, in-room safe, individually furnished
Breakfast served
Sports facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
rue WESTERCAMP, 11, Strasbourg, Grand Est, 67000
  • Place, Parc de l'Orangerie
    ‪3 min walk‬
  • Place, Palace of Europe
    ‪7 min walk‬
  • Place, Strasbourg Christmas Market
    ‪6 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪24 min drive‬

Room options

View all photos for Double room My Spa

Double room My Spa

Double room My Spa

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Suite

Premium bedding, minibar, in-room safe, individually furnished

Signature Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room

Traditional Room

Traditional Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Strasbourg

A luxury stay in the heart of Strasbourg awaits you at Villa La Florangerie Hotel & Spa. You'll be 2.3 km (1.4 mi) from Strasbourg Cathedral and 2.1 km (1.3 mi) from Strasbourg Christmas Market. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The buffet restaurant, Breakfast Lounge, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the Turkish bath/hammam, Hot tub and sauna as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of an airport shuttle. .With a stay at this 5-property class Orangerie hotel, you'll be 3.3 km (2.1 mi) from Train Station Square.

What's nearby

  • Parc de l'Orangerie - 3 min walk - 0.3 km
  • Palace of Europe - 7 min walk - 0.7 km
  • European Parliament - 20 min walk - 1.7 km
  • Strasbourg Christmas Market - 6 min drive - 2.4 km
  • Strasbourg Cathedral - 8 min drive - 2.8 km

Getting around

  • Krimmeri-Meinau Station - 6 min drive
  • Droits de l'Homme Tram Station - 12 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 28 min drive

Restaurants

  • ‪Restaurant du Parlement Européen - ‬15 min walk
  • ‪Le Jardin de l'Orangerie - ‬5 min walk
  • ‪Flower Bar - ‬13 min walk
  • ‪Pub La Belle - ‬15 min walk
  • Les Funambules

About this property

Villa La Florangerie Hotel & Spa

Villa La Florangerie Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A sauna, spa services, and a library are also featured at the luxury Villa La Florangerie Hotel & Spa. An airport shuttle (available on request) and an area shuttle are available for a fee.

This 5-star Strasbourg hotel is smoke free.

  • 24 guestrooms or units
  • 3 levels
  • Built in 1955
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Villa La Florangerie Hotel & Spa offers 24 accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Breakfast Lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1955
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 18.0
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available for EUR 30 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.96 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Pet fee: EUR 18.0
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and JCB International.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Villa Novarina
Villa Novarina Hotel
Villa Novarina Hotel Strasbourg
Villa Novarina Strasbourg
Villa Novarina Hotel
Villa Novarina Strasbourg
Villa Novarina Hotel Strasbourg

Frequently asked questions

What is the cancellation policy at Villa La Florangerie Hotel & Spa?

Villa La Florangerie Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Villa La Florangerie Hotel & Spa?

The closest beach to Villa La Florangerie Hotel & Spa is Plage de la Ballastière de Bishheim-Schiltigheim (4.7 km).

Is there a spa on site at Villa La Florangerie Hotel & Spa?

Yep, there is an onsite spa at Villa La Florangerie Hotel & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Villa La Florangerie Hotel & Spa have a pool?

Villa La Florangerie Hotel & Spa has an outdoor pool.

What makes Villa La Florangerie Hotel & Spa a romantic place to stay?

1 hot tub and garden-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Villa La Florangerie Hotel & Spa.

Is Villa La Florangerie Hotel & Spa family-friendly?

You bet! With amenities such as babysitting services and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Villa La Florangerie Hotel & Spa is a hit with families.

Does Villa La Florangerie Hotel & Spa serve breakfast?

Sure does, buffet breakfast is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Villa La Florangerie Hotel & Spa?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Villa La Florangerie Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Villa La Florangerie Hotel & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Villa La Florangerie Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 141 reviews
Rating 8 - Good. 29 out of 141 reviews
Rating 6 - Okay. 7 out of 141 reviews
Rating 4 - Poor. 4 out of 141 reviews
Rating 2 - Terrible. 2 out of 141 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Mustapha

Rude director
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Benjamin

Liked: Cleanliness, amenities
Hotel affiché 5 etoiles sur Hotels.com mais 4 etoiles sur place
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Detente et plénitude

Accueil tres bien dans un cadre tres chill. Superbechambre bien pensée le lit est tres confortable et le spa permet un tresbon moment de détente. Je reviendrai tres bientôt
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

magali

Disliked: Staff & service, room comfort
Je ne suis pas resteee dans cet hôtel pour 2 raisons : la chambre était en sous sol, au même étable que le spa et les soins ( alors que l hôtel dispose d. Étage avec balcon lumineux) . Bien qu’elle soit spacieuse cela m’a donné l impression d une chambre près de la cave . Quasi pas de lumière , même avec les ouvrants , de plus la lumière des toilettes ne fonctionnait pas . Et il n y a pas de veilleur de nuit pour un hôtel classé ville luxueux .!! J ai demandé le remboursement que j attends encore .. je suis partie . Parking dans la rue , sans ticket .
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito confortável e charmoso

Foi muito gratificante. A princípio achei que estava um pouco longe do centro histórico, mas o bairro onde se localiza o hotel é maravilhoso e a caminhada até o centro da cidade é muito agradável e com vistas maravilhosas da cidade e seus canais.
Verified

10/10 Excellent

Vilmundur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Starfsfólks hótelsins var frábært í alla staði, hjálplegt við að finna veitingastaði í nágrenninu, gott að geta farið í spaið.
Verified

8/10 Good

Winz

Liked: Cleanliness, staff & service, room comfort

5 étoiles ou 4 étoiles 1/2

Hôtel de bon standing dans un quartier très calme. Excellente litterie. très belle salle de bain et WC séparé. 25 minutes à pied pour rejoindre le centre. Arrêt de bus à 5 minutes. Dans notre chambre, Il manquait des rangements pour les vêtements. Le hammam était en panne, la douche de la piscine coulait de partout. Le petit déjeuner était plutôt cher (24 Euros) et des aliments notés sur la carte n'étaient pas proposés.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kleines luxuriöses Hotel in Strassburg

Alles super und sehr komfortabel. Nur eine kleine Snack Karte für den Poolbereich wäre wünschenswert. Aber ein top Hotel.
Verified

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern renoviertes Stadthotel in einer alten Villa

Kleines modernes Hotel in einer alten Villa im Botschaftsviertel. Lage ist ruhig, etwas abgelegen vom Stadtzentrum (ca. 15-20min Fussmarsch bis man den zentralen Teil erreicht). Wir hatten zwei Zimmer gebucht, ein "Traditional" und ein "Supérieure". Bei beiden Buchungen haben wir vom Hotel freundlicherweise ein Upgrade auf die nächsthöhere Zimmerkategorie bekommen. Gratis Parkplätze am Strassenrand sind in der Umgebung genügend vorhanden. WLAN hat ausgezeichnet funktioniert, nur einmal hatte ich Probleme mit meiner IPsec VPN Verbindung. Das Frühstück haben wir aufgrund des Preises nicht genutzt und sind stattdessen in die Stadt. Wir würden wiederkommen.
Verified

4/10 Poor

Ann

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Disappointing

We had planned to stay four nights but left after two because of lousy service and bad location. We had paid more than $1,000 in advance to stay at this place and thought it would not be too much to ask to have coffee brought up to the room in the morning (since there was no coffee maker). One of the very young women who seemed to be running the place said she would bring it at 7 a.m. but never did. My husband went down to ask about it at 7:30 but the young woman said she was "busy." We had a couple more similar misunderstandings and made arrangements to go elsewhere. It was very expensive -- of course we did not get any refund -- but we wanted to enjoy the last few days of our time in France. We also realized we made a huge mistake in staying on the outskirts of town rather than closer to the cathedral and the Petite France area. It might be OK if the weather had been good -- it is next to a beautiful park full of storks -- but it rained every day and was cold while we were there.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice boutique hotel about a km from Little France.

They have a lot of staff walking around in black suits and with big smiles. They try to be nice but in reality they speak poor English and they are poorly trained. The woman at the front desk couldn't even arrange a day tour of the city for us. Nice Hotel but incompetent staff.
Verified

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhige Lage und dennoch unweit vom Zentrum

Alles Super! Wäre schön wenn das Hotelpersonal deutsch sprechen könnte, ansonsten tadellos!
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Room was quite a bit smaller than displayed on the website if the website room even exists. Overly large bed was comfortable but took up 80% of the available floor space. Shower and bath were on one side of the room commode with miniature sink in a seperate room on the other. Two people couldn't pass at the foot of the bed.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idéal pour voyage d'affaires et sérénité

Un havre de paix en plein Strasbourg dans le quartier des ambassades près du parc de l'orangerie. Une villa accueillante comme un cocon dans l'histoire, influencée par l'architecte (Novarina) et ses propriétaires amateurs d'art et de beauté qui ont su être à l'écoute de ce lieu et en ont fait un écrin. Le tout saupoudré d'un SPA nuxe et d'un personnel d'un professionnalisme et d'une notion de service qui méritent d'être soulignés.
Verified

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

réservez sans hésiter

Weekend en amoureux. De l'accueil, aux multiples services tout est réunis pour passer un bon moment de détente que ce soit au spa ouvert toute la journée ou dans la chambre. Je le recommande
Verified

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SÉJOUR PARFAIT

Séjour pour la Saint Valentin, nous sommes arrivée pour 15h en étant accueillis chaleureusement. Après avoir rempli quelque papier nos bagages étaient déjà monté en chambre. L'hôtesse nous accompagne donc jusqu'à notre chambre supérieur avec un grand lit, 2 vélux surplombant la tête de lit, une baignoire pour deux et une grande douche à l'italienne. Autant dire que nous n'étions pas déçu la chambre était vraiment comme sur la photo avec en prime 2 serviettes en forme de cignes qui forment un cœur et des petits cœurs sur le lit. En prime apres etre installé, une belle rose de livrée à la chambre pour madame de la part de l'hôtel. Notre séjour se composait de sorties restaurant, de visite, et en dehors de tout ceci nous passions notre temps à se détendre dans le SPA de l'hôtel bien à l'écart puisque dans une étage spécial de l'hôtel. Résultat un très très bon séjour !
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A la hauteur de ces etoiles

Personnel très accueillant, disponible et à l'écoute tout comme la direction. La chambre était superbe avec une petite attention de la part du personnel pour rendre la chambre plus romantique (petit coeur en tissu, serviette plié façon coeur). Un grand merci à toute l'equipe qui a oeuvre pour la réussite de notre week-end. MERCI
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique établissement

Les chambres de cet hôtel sont très confortables en plus d'être joliment meublées, sans oublier la salle de bains.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxuriös, ruhig, sehr entspannend

Schöne große Zimmer, stilvoll eingerichtet, sehr sauber. Tolles Frühstück, sehr freundliches Personal.
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine Oase der Ruhe

Kleines, von aussen unauffälliges Boutique-Hotel in einem ruhigen Botschaften-Viertel. Sehr nettes und gut geschultes Personal. Die Zimmer sind sehr gross mit grosszügigem Bad- und Duschbereich. Vom Spa-Bereich haben wir mehr erwartet. Z.B. ist der Pool lediglich ein Outdoor-Pool. Öffentliche Verkehrsmittel zum Stadtzentrum sind nicht in der Nähe.Es ist ein Auto erforderlich oder ein mindestens halbstündiger Fussmarsch.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Büffel ist reichhaltig, aber überteuert. Leider ist der Wellnessbereich winzig und die Sauna nicht wirklich heiß. Sonst War das Hotel sehr schön und das Personal sehr zuvorkommend.
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable

- Jolie hôtel situé dans un quartier calme - Personnel accueillant, souriant, prévenant,agréable et serviable - La chambre que nous avions était une my spa (la portugal plus exactement) et elle était parfaite avec: - un grand lit confortable - une télévision à grand écran plat que l'on peut également pivoter pour pouvoir la regarder depuis la baignoire balneo - une baignoire balnéo ouverte sur la chambre, qui peut contenir 2 personnes avec des lumières qui créent une ambiance tamisée et romantique - une grande douche en plus de la baignoire balneo - des produits d'accueils Nuxe (shampooing, conditionner,savon, gel douche, lait pour le corps) ainsi que des cotons demaquillants, des cotons tiges, des bonnets de douche,un set de manucure... - un mini bar avec des boissons payantes - volets électriques - terrasse Bref une chambre bien équipée, confortable, dans laquelle on a envie de passer plus que 2 nuits. Au niveau de l'hôtel, celui ci comporte un spa doté d'un hammam, d'un sauna, d'une piscine extérieure chauffée, d'un jacuzzi extérieur chauffé et des soins payants sont disponibles à la carte. Le petit déjeuner est un peu cher mais il est très varié et complet, il y a du salé comme du sucré et il comporte des produits bio, sans gluten... En résumé j'ai été très satisfaite de mon séjour dans cet hôtel et si j'ai l'occasion de revenir à Strasbourg, je retournerais dans cet hôtel avec plaisir.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien mais exentre

we amoureux
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for family or business

Wonderful small hotel, very pleasant surprise. The team is great, they helped us with the luggage from our car. They were all very kind. The lady that runs the place was very helpful and friendly. She gave our daughter a small treat... A Teddy bear... We will never forget the pleasure with the kindness they showed. Although we only stayed for one night I definitely recommend this hotel.
Verified

6/10 Okay

Johannes

Liked: Cleanliness, staff & service, room comfort

Not a five star hotel

Very friendly and helpful staff. Need to point out that this is not a five star hotel. They don't have a restaurant (besides breakfast), no room service, pressing, shoe shine etc. If it was 4 star I would not be complaining.