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Best Western Stoke on Trent City Centre Hotel

Property class: 3

Photo gallery for Best Western Stoke on Trent City Centre Hotel

A cozy lounge area with a fireplace, leather armchairs, and striped sofas.
An indoor water park with slides, a climbing wall, and a pool area.
A formal garden with a central fountain, symmetrical pathways, and neatly trimmed hedges.
A Victorian Hall building with a glass facade and a brick exterior.
A hotel dining area with a chandelier, tables, chairs, and a counter.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
The current price is AU$112
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
66 Trinity Street Hanley, Stoke-on-Trent, England, ST1 5NB
  • Place, Regent Theatre
    ‪3 min walk‬
  • Place, The Potteries Museum and Art Gallery
    ‪5 min walk‬
  • Place, Victoria Hall
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪64 min drive‬

Room options

View all photos for Executive Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a bedside table with a lamp and a framed certificate.

Executive Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

A grey upholstered chair with a wooden frame, a bedside table with a lamp, and a small round table with a tissue box.

Standard Room, 1 Single Bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a small table with a plant, and a mirror.

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a chair, a nightstand, and a lamp.

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside lamps, a desk with a chair, a coffee maker, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Suite, 1 Double Bed, Non Smoking

A modern hotel room with a dark leather sofa, a glass coffee table, and a large bed with a tufted headboard.

Superior Suite, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

A hotel room with two beds, a desk, a chair, and a window with curtains.

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Room, 1 Double Bed, Non Smoking (with Sofabed)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Executive Room, 1 Double Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a small table with a plant, and a mirror.

Suite, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, No Windows (Cozy Room)

A hotel room with a large bed, a chandelier, a door with a mirror, and wall-mounted lights.

Standard Room, 1 Double Bed, Non Smoking, No Windows (Cozy Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

A hotel room with three single beds, each with a bedside table and lamp.

Standard Room, 3 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

About the area

Stoke-on-Trent

Best Western Stoke on Trent City Centre Hotel places you in the centre of Stoke-on-Trent, within a short 5-minute stroll of Regent Theatre and Victoria Hall. Highlights at this hotel include in-room free WiFi and plasma TVs. .The buffet restaurant, Restaurant 66, serves British cuisine and is open for breakfast. Bennett s Bar is the hotel's own lobby lounge, serving drinks along with lunch and dinner. 7610 square feet (707 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Stoke-on-Trent hotel include Waterworld and Staffordshire University.

What's nearby

  • Regent Theatre - 3 min walk - 0.3 km
  • The Potteries Museum and Art Gallery - 5 min walk - 0.4 km
  • Victoria Hall - 6 min walk - 0.6 km
  • Waterworld - 19 min walk - 1.7 km
  • Staffordshire University - 4 min drive - 2.0 km

Getting around

  • Longport Station - 5 min drive
  • Manchester Airport (MAN) - 51 min drive

Restaurants

  • ‪BottleCraft - ‬3 min walk
  • ‪The Slamwich Club - ‬3 min walk
  • ‪Little Dessert Shop - ‬2 min walk
  • ‪Unicorn Inn - ‬3 min walk
  • ‪Bakers + Baristas - ‬4 min walk

About this property

Best Western Stoke on Trent City Centre Hotel

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 9 meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 7610 square feet (707 square metres) and includes a conference centre. The business-friendly Best Western Stoke on Trent City Centre Hotel also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Stoke-on-Trent hotel.

  • 135 guestrooms or units
  • 5 levels
  • 2 buildings
  • 7610 sq ft of conference space
  • 707 sq. m of conference space
  • Built in 1900
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
Best Western Stoke on Trent City Centre Hotel offers 135 accommodations with coffee/tea makers and a hairdryer. Plasma televisions come with premium digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

A Holiday Inn Express hotel with a brick facade, multiple windows, and a visible entrance.
Holiday Inn Express Stoke On Trent by IHG
Stoke-on-Trent
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,006 reviews
The price is AU$97
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Express Stoke On Trent by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 7.50 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bennett s Bar
  • Restaurant 66

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (7,610 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 1900
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 9.95 for adults and from GBP 7.00 for children
  • Self-parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Stoke Stoke-on-trent
Stoke Quality Hotel
Quality Stoke
Quality Hotel Stoke Stoke-on-trent
Quality Hotel Stoke Trent Stoke-on-trent
Quality Hotel Stoke Trent
Quality Stoke Trent Stoke-on-trent
Quality Stoke Trent
Best Stoke On Trent City
Quality Hotel Stoke on Trent
Best Western Stoke on Trent City Centre Hotel Hotel
Best Western Stoke on Trent City Centre Hotel Stoke-on-Trent

Frequently asked questions

Is parking available at Best Western Stoke on Trent City Centre Hotel?

Yep, Best Western Stoke on Trent City Centre Hotel has a self car park for GBP 7.50 per day. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Stoke on Trent City Centre Hotel?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Best Western Stoke on Trent City Centre Hotel on 22 Nov 2026 start from AU$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Stoke on Trent City Centre Hotel have a waterslide?

No, there is no waterslide at Best Western Stoke on Trent City Centre Hotel, but Waterworld is a short 16-minute walk away.

Does Best Western Stoke on Trent City Centre Hotel serve breakfast?

Yep, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Stoke on Trent City Centre Hotel?

No, Best Western Stoke on Trent City Centre Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Stoke on Trent City Centre Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Stoke on Trent City Centre Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Stoke on Trent City Centre Hotel?

No, only service animals are allowed.

Best Western Stoke on Trent City Centre Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 247 out of 1009 reviews
Rating 8 - Good. 343 out of 1009 reviews
Rating 6 - Okay. 224 out of 1009 reviews
Rating 4 - Poor. 102 out of 1009 reviews
Rating 2 - Terrible. 93 out of 1009 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Best Western hotel was nice clean room and the staff were very friendly and the breakfast was just what I needed
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely clean room, recently refurbished. Breakfast was lovely and staff were great. Good value for money.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Three star hotel so can’t complain, well kept for a good price too
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the room was specious.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff polite helpful
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally helpful, hotel was being renovated but this didn't impact our stay. Room was clean and tidy. Slight issue with the room key but sorted quickly at front desk. Great location, did use cheaper car park 500ms away to save on our trip.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Under renovation currently. There was a high smell of paint in the corridors and in the room. The staff were excellent. Location is good
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room itself was recently renovated and very nice. The hotel overall needs a lot of attention. The building looks very run down. The lobby has had some renovations but lacks sophistication, The staff were all VERY friendly and helpful. Having a restaurant/bar in the hotel was a nice conveience. The hotel is off to the side of much of the city center but easily accessed and walkable to restaurants, bars, stores and bus station, There is also a bus stop just across the street that has a popular line running on it. I enjoyed the city bus ride to Alton Towers, I could walk to local canals and parks.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely refreshed painted room & very clean 😊 down side was the mixer tap wouldn't work so no shower but was able to have a bath. There was a leak from shut off pipe at rear of basin but didn't effect our stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great stay, friendly staff, pool was excellent.
Stayed 2 nights in May 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were amazing and very helpful. The bar literally just opened so there was no beer on tap so that was quite disappointing. The shower was very temperamental and either burning hot or freezing cold and despite the housekeeping trying to fix it, it clearly needs replacing. The hotel is clearly being revamped as there were rooms only on second floor available. Overall- ok stay for a cheap price.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is currently undergoing refurbishment, and there are some areas that are not yet complete and not started yet, with a noticeable paint odor. The room itself was refurbisht clean nacely decorated, and the bed was very comfortable. However, the bathroom could benefit from refurbishment as there were several visible "snags" that detracted from its overall appearance. The staff at the reception, bar, and restaurant were all very pleasant, friendly, and helpful. The breakfast was delicious, though the coffee could be improved. The restaurant is definitely in need of refurbishment. The hotel's central location made it convenient to access everything I needed. I will certainly return again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
A good short stay
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room comfortable, friendly staff, excellent breakfast
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean.the lady on reception was polite and overall it was a nice stay.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent classic hotel

The hotel appears a bit old fashioned, but it has its charm. Centrally located, cozy bar and good breakfast.
Stayed 1 night in May 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel looked ok on the website,how wrong could I be!!!!! It looks awful from the outside and to be fair doesn't get much better on the inside. From thread bare carpets,damaged paintwork,damp smell and pool and gym out of action. The only good thing was that my room had been refurbished and was ok. If your going to renovate the property at least close it down,don't expect customers to stay in this vile place.... Never again would I stay even if it was free... I stay in 3/4 hotels throughout the country each week and this has to be one of the worst yet..
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine for a couple of night stay
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Motel

Central location to allow easy access to town centre
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel parking is an additional 7.50 Staff all very friendly
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Hotel is lovely clean bright well maintained, no issues no concerns at all.we stayed in a superior suite , very nice big comfy bed we will be back
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alton towers trip

Clean and spacious rooms with comfy bed and good breakfast selection
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fashioned hotel, refreshing change from homogeneous chains we usually stay in
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff where helpful, excellent housekeeper who was friendly and very helpful. Room was clean and decor was lovely
Stayed 5 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night stay at Best Western Stoke on Trent

Stay was good, hotel was really clean and tidy and staff were great. only request would be for more pillows in the room.
Stayed 1 night in Oct 2021