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Western House Hotel

4.0 star property
Victorian hotel with free valet parking and 24-hour front desk

Photo gallery for Western House Hotel

Terrace/patio
Executive Double Room, 1 Bedroom
Property entrance
Fountain
Lobby lounge, garden views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View map
Craigie Road, Ayr, Scotland, KA8 0HA
  • Place, Ayr Racecourse
    ‪1 min walk‬
  • Place, Ayr Town Hall
    ‪13 min walk‬
  • Place, Ayr Beach
    ‪3 min drive‬
  • Airport, Glasgow (PIK-Prestwick)
    ‪8 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Portable fan
Select Comfort bed
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Portable fan
Select Comfort bed
Premium bedding
Separate bedroom
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Hot Tub

Luxury Suite, 1 King Bed, Hot Tub

Luxury Suite, 1 King Bed, Hot Tub

Highlights

Heating
TV
Hypo-allergenic bedding
Portable fan
Select Comfort bed
Premium bedding
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Ayr

Western House Hotel places you steps from Ayr Racecourse and within a 30-minute stroll of Ayr Beach. Highlights at this Victorian hotel include a restaurant, free valet parking and a bar/lounge. .The fine-dining restaurant, Jockey Club Restaurant, serves Modern European cuisine and is open for breakfast, lunch and dinner. Lounge Bar is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. Additionally, you'll find free Wi-Fi in public areas, a conference centre and coffee/tea in a common area. Cooked-to-order breakfast is available. There's also the convenience of a ferry terminal shuttle. .With a stay at this 4-property class Ayr hotel, you'll be 4.7 km (2.9 mi) from Prestwick Golf Club and 4.8 km (3 mi) from Robert Burns Birthplace Museum.

What's nearby

  • Ayr Racecourse - 1 min walk - 0.0 km
  • Ayr Town Hall - 13 min walk - 1.2 km
  • The Low Green - 19 min walk - 1.6 km
  • Wellington Square - 19 min walk - 1.6 km
  • Ayr Beach - 3 min drive - 2.0 km

Getting around

  • Ayr Station - 13 min walk
  • Glasgow (PIK-Prestwick) - 11 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tam O Shanter Bar - ‬13 min walk
  • ‪@home - ‬14 min walk
  • ‪Harleys - ‬12 min walk
  • ‪Costa Coffee - ‬13 min walk

About this property

Western House Hotel

Victorian hotel with free valet parking and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Western House Hotel. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Victorian Ayr hotel.

  • 49 guestrooms or units
  • 3 levels
  • 3 buildings
  • Conference rooms
  • Built in 1909
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Western House Hotel offers 49 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Select Comfort beds feature premium bedding. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 15 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jockey Club Restaurant
  • Lounge Bar

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1909
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr
Western House Hotel
Western House Hotel Ayr
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House
Western House Hotel Ayr
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Frequently asked questions

What is the cancellation policy at Western House Hotel?

Western House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Western House Hotel?

Yep, Western House Hotel has a free self car park and free valet parking.

Are there any beaches close to Western House Hotel?

The closest beach to Western House Hotel is Ayr Beach (2.3 km).

What makes Western House Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Western House Hotel.

Is Western House Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Western House Hotel is a hit with families.

Are there hot tubs in the rooms at Western House Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Western House Hotel serve breakfast?

Sure does, cooked-to-order breakfast is available at Western House Hotel.

Is there a free airport shuttle available at Western House Hotel?

No, Western House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Western House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Western House Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Western House Hotel?

No, only service animals are allowed.

Western House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 927 reviews
Rating 8 - Good. 188 out of 927 reviews
Rating 6 - Okay. 52 out of 927 reviews
Rating 4 - Poor. 13 out of 927 reviews
Rating 2 - Terrible. 11 out of 927 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martyn

Stayed 1 night in Jun 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room was in the annexe. Large and spacious but thin walls and ceiling so could hear neighbours walking around. Would be 5 stars otherwise
Stayed 1 night in Sep 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Had a brilliant stay in this hotel! The room was beautiful and clean. The food was incredible, very high quality and service was quick. Would definitely come back here
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ,convenience
Stayed 1 night in Aug 2025

6/10 Okay

Carrie, Hamilton

Our room was not in the main building and was dated and smelled damp. The blinds were removed on the west window and the sun heated the room up tremendously. With no air conditioning or a fan, it was uncomfortable. The main building was lovely but the others need a remodel to match.
Stayed 2 nights in Aug 2025

10/10 Excellent

fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bowlers heaven

Lovely hotel. Delighted that they did a bowlers special. Prices for drinks very expensive but thats just what hotels do. If they lowered the price of the drink they would sell more.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexander

Stunning hotel

Beautiful hotel set in amazing grounds. Staff were so friendly and immaculately dressed. Room was large and well equipped with everything you required for a comfortable stay. Hotel is close proximity to Ayr town centre. Breakfast was exceptional with a great choice and was of great quality products. First time I have been at this hotel but already planning a return trip.
Stayed 1 night in Aug 2025

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent 3 nights recently, couldn't fault anything, would go there again definitely. Pricewise it was very comparable to other places that didn't have the same standards. Well done Western House.
Stayed 3 nights in Aug 2025

6/10 Okay

Alison

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were welcoming, friendly and helpful. The booking profile is very misleading. It only shows the main building, which is an attractive and classy building. I expected to be staying there. However, the hotel rooms are in 2 blocks of very poor quality and unappealing decor which I wouldn't even consider to be up to the quality of a Travelodge. The rooms were basic with stained carpet, although the bed was comfortable. My daughters were staying in a different hotel in the centre of Ayr which was absolutely beautiful and much cheaper than the Western, which I feel is overpriced for what it is.
Outside view of room block
Entrance hall
Entrance hall
Stairs to top corridor where our room was. No lift. My husband is 82 and no offer to carry suitcase up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Race day

Perfect stayed few times before
Stayed 1 night in Jul 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big rooms, good location, breakfast and surrounding area of the hotel was really pretty too
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,nice bar area good parking ,large bedrooms, bathroom bit small but does the job Comfy bed
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

John, Albury

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked this hotel. The staff were very friendly and helpful and the room was spacious and comfortable. Restaurant was lovely with a great menu. A really good hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds room were amazing and spacious
Stayed 1 night in Jun 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, amenities
Main hotel are was fine but annexes were not so appealing
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed over a busy weekend of Horse Racing, with Ayr Racecourse directly accessible. Stayed within the hotel, as opposed to the courtyard. Big room, bug bathroom, had a substantial breakfast and chose to dine on the Friday night. Found the dining experience to be excellent. Staff are top notch too, very friendly with nothing too much trouble for the team. Top marks
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Western House Hotel. We were in the main building which was stunning. Beautiful spacious room, comfy bed. Staff excellent and food very good. We'll definitely be back. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent. The outside of the building within the rooms in it seemed a bit rundown, but the actual rooms were newly updated and very clean and spacious. There were lovely towels and a robe and slippers. The bed was very comfortable. There was a kettle with coffee and tea and shortbread cookies at the bedside. The staff were incredibly friendly and helpful, I was very impressed and highly recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in the main house, tasty breakfast and comfy bed. Always a good stay at the western house.
Stayed 1 night in Jun 2025

10/10 Excellent

Fraser Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great character old building Amazing

Great stay from start to finish. Very comfortable bed .had dinner and breakfast . Food was amazing service from all staff was excellent. Stayed in an executive room in main building . Grounds so nice and tidy . Should be charging a lot more for food and room . Would definitely go back
Stayed 1 night in Jun 2025