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The Maids Head Hotel

4.0 star property
Historic hotel with 24-hour front desk and restaurant

Photo gallery for The Maids Head Hotel

Dining
Exterior
Courtyard
Junior Suite
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
The current price is AU$244
includes taxes & fees
11 Jan - 12 Jan

Explore the area

View map
Tombland, Norwich, England, NR3 1LB
  • Place, Norwich Cathedral
    ‪1 min walk‬
  • Place, Norwich Castle
    ‪6 min walk‬
  • Place, Norwich Theatre Royal
    ‪10 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(18 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 1
  • 1 Single Bed

Classic Double Room

  • Sleeps 2

Executive Dog Room

  • Sleeps 2

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double

Dog Friendly Executive Double

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Single Room

  • Sleeps 1

Junior Suite

  • Sleeps 2

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(43 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

About the area

Norwich

The Maids Head Hotel puts you in the heart of Norwich, within steps of Norwich Cathedral and Elm Hill. Highlights at this historic hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and free use of bicycles. Full breakfast is available daily between 7 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a short walk of this 4-property class Norwich City Center hotel include Tombland and The Forum is within 15 minutes.

What's nearby

  • Elm Hill - 1 min walk - 0.1 km
  • Tombland - 1 min walk - 0.1 km
  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 6 min walk - 0.5 km
  • Norwich Theatre Royal - 10 min walk - 0.9 km

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Ribs of Beef - ‬2 min walk
  • ‪The Wig and Pen - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Aroma - ‬2 min walk

About this property

The Maids Head Hotel

Historic hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly The Maids Head Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 4-star Norwich hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1287
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Maids Head Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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4.2 out of 5, Very good, 330 reviews
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includes taxes & fees
11 Jan - 12 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle storage
  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 7.00 for children
  • Uncovered self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

What is the cancellation policy at The Maids Head Hotel?

The Maids Head Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Maids Head Hotel?

As of 7 Jan 2026, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on 11 Jan 2026 start from AU$243.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Maids Head Hotel?

Yep, The Maids Head Hotel has an uncovered self car park for GBP 10.00 per night. A self car park is also available, for a fee.

What makes The Maids Head Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Maids Head Hotel.

Does The Maids Head Hotel serve breakfast?

Yeah, full breakfast is served daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at The Maids Head Hotel?

No, The Maids Head Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Maids Head Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Maids Head Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Maids Head Hotel?

Dogs are welcome at The Maids Head Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique and historic hotel. We enjoyed a nice quiet room with a comfortable bed and excellent bathroom/shower. The staff was very accommodating and quite friendly. We loved their wonderful breakfast. Centrally located and great parking in a very congested part of Norwich. Highly recommended and supposedly the oldest hotel in the UK.
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 5 nights in Sep 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, easy to walk into the city or to the station. There are some great dining options around the hotel. We stayed in the Surlingham suite which was gorgeous. The view in the morning of the cathedral was fantastic. The staff could not have been more helpful, everything we asked for they accommodated. We'd definitely stay again!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming-at the front desk, restaurant and bar. The room was clean and very comfortable. I would stay there again.
Stayed 1 night in Oct 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for a long weekend away. Very welcoming, friendly staff from the moment of check-in right through to checking out. Hotel location is ideal, being about 200 metres from Norwich Cathedral (Anglican) and making the town centre easy walking distance. The buffet breakfast was extensive and tasty. A complimentary 40 minute tour of the city in a vintage Bentley (weekends only) added to the whole experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

nathan

Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Zoe

Stayed 1 night in Oct 2025

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time we stayed at this property, it has a lot of interesting history and the staff was very pleasant.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

My husband brought us here for my birthday and we stayed for one night. All the staff were very friendly and efficient. Our twin room was clean and the bed and pillows were very comfortable. We had an evening meal here and the meals were exceptionally good. Breakfast was very good too. We would definitely book to stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient, and as opposed to giant corporate chains has character and charm. Would return. Located in a city that deserves more attention than it gets. Great history and location
Stayed 2 nights in Sep 2025

10/10 Excellent

sharon

Perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely staff, lovely room, comfortable bed, bowl and bed provided for dog
Stayed 4 nights in Sep 2025

10/10 Excellent

Nikki

Stayed 1 night in Sep 2025

8/10 Good

Nita

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy staying at the Maids Head, it's convenient to the city and the staff are always friendly and attentive.
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely hotel, every room unique but gorgeous. Friendly staff, perfect location for historical Norwich, great shopping minutes away.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Place to Stay

A comfortable but over-priced hotel in a good location. The few staff we came into contact with were friendly and helpful. It is disappointing to have to pay for parking on top of an already pricy room charge.
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Stay

We had an absolutely excellent stay at the Maid’s Head Hotel. The room was gorgeous, spotless, and really comfortable. Every member of staff we met was super friendly and welcoming, which made the whole experience feel special. Breakfast was amazing, with plenty of delicious vegan options. It was such a treat to have so much choice. Honestly, this was one of the best hotel stays we’ve had in a long time, and we can’t wait to go back!
Stayed 1 night in Sep 2025

8/10 Good

TEERTHA

Stayed 4 nights in Sep 2025

10/10 Excellent

Pilar Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room (Executive room). Superb location. Friendly and helpful staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025